Account Manager

• May 2019 - Present

Account Manager

• Apr 2016 - Feb 2017

Account Manager

• Apr 2014 - Feb 2016

• Took client briefs and debriefed designers and other "project team" members; directly reported to general manager • Well understood client needs and proposed valuable solutions • Well motivated project team under cross culture environment • Project scheduling and managing of team workload • Understanding of and sensitivity to project budgets and project financials (quotations, contracts, purchase orders, invoicing, etc.) • Managed and negotiated with suppliers • Background/market research to understand clients and their industries Show less

Sales and Marketing Representative

• Aug 2013 - Apr 2014

Sales: • Built a good and smooth client relationship with all past and current clients, review their past and current orders, flow-up on any inquiries and sales leads • Worked closely with client and internal warehouse staff to follow-up on delivery schedule and after sales service • Updated clients with new products, updated company news and product information from time to time to keep a healthy client relationship • Looked closely at client business activities to explore potential business • Developed new clients in potential retail point-of-sales, in hotels, design firms, department stores etc.in China Marketing: • Worked very closely with external PR company to execute PR activities and events, including media conference with , , etc. • Responsible for retail seasonal promotion, new product launch, E-newsletter, flyer etc. • Responsible for VIP client service program, reward program and events Show less

Personal Assistant

• Aug 2011 - Mar 2013

Achievement: Apart from daily assistant’s responsibility, successfully organized two seminars in London, as a member of excellent teamwork. Involved in the whole process including making names cards for all the attendees, sending invitations to clients and other professionals, designing interviews and surveys, assisting presentations, attending guests and doing interviews during the seminars. Gained positive feedback from the attendees. Achievement: Apart from daily assistant’s responsibility, successfully organized two seminars in London, as a member of excellent teamwork. Involved in the whole process including making names cards for all the attendees, sending invitations to clients and other professionals, designing interviews and surveys, assisting presentations, attending guests and doing interviews during the seminars. Gained positive feedback from the attendees.