Experience

San Diego Convention Center Corporation

• United States
• Events Services
• 100 - 200 Employee

• Event Manager

  • Nov 2022 - Present



Freeman Company

• United States
• Events Services
• 700 & Above Employee

• Client Solutions Manager

  • Feb 2020 - Nov 2022

• Client Support Coordinator

  • Apr 2018 - Feb 2020



San Diego Convention Center Corporation

• United States
• Events Services
• 100 - 200 Employee

• Event Services Department Assistant

  • Nov 2015 - Apr 2018

• Part-Time Admin Receptionist

  • Jun 2015 - Nov 2015

  Key contact for clients: greeting guests, determine the nature of business, and provide direction to guests for their destination. Operating telephone console, switchboard, answering and interoffice calls and directing caller to the appropriate person. Compiling information, preparing reports and business correspondence. ‘ Providing administrative support as requested by the Event Services Division.

• Convention Staffing Service Representative

  • Mar 2014 - Jun 2015

  Assisting and directing attendees and guests in a courteous and professional manner using professional verbal and non-verbal communication. Registering attendees by entering guest data or electronic scanning of data into diverse computer programs. Preparing event material for the client prior to the convention.



Bazinga Eatery

• Großraum San Diego und Umgebung

• Restaurant Server

  • Jun 2014 - Jun 2015

  Supporting the owner with opening the restaurant by selecting resumes, making decisions on the final menu and establishing service standards. Managing guest relations and answering questions about the menu and beverage items. Elevating guest satisfaction by investigating and resolving complaints. Supporting the owner with opening the restaurant by selecting resumes, making decisions on the final menu and establishing service standards. Managing guest relations and answering questions about the menu and beverage items. Elevating guest satisfaction by investigating and resolving complaints.



Charisma Events and Consulting

• Greater San Diego Area

• Event Coordinator Intern

  • Aug 2013 - Dec 2013

  Responsible for Facebook page Researching for new vendors and trends in the industry Assisting the Event Coordinator at 2 weddings and 1 photo shoot Continually administrative duties such as emailing, data entries etc. Responsible for Facebook page Researching for new vendors and trends in the industry Assisting the Event Coordinator at 2 weddings and 1 photo shoot Continually administrative duties such as emailing, data entries etc.



The Westgate Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Banquet/Restaurant Server

  • Mar 2011 - Mar 2012

  Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating. Set up bar for operation, obtained cash bank and stocked/served the service bar for 30 – 600 people. Constantly working with a BEO and transfer requirements in the desired manners. Effectively communicated with colleagues to make sure the event is running smoothly Maintained a consistent, regular attendance record. 0 sick days in 12 months. Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating. Set up bar for operation, obtained cash bank and stocked/served the service bar for 30 – 600 people. Constantly working with a BEO and transfer requirements in the desired manners. Effectively communicated with colleagues to make sure the event is running smoothly Maintained a consistent, regular attendance record. 0 sick days in 12 months.



K & K George Hotel

• London, Großbritannien

• Server/Bartender

  • 2010 - 2011

  Managed bar closing duties, including restocking items and reconciliation of the cash drawer on an average of 30 guests a day. Dealing with costumer concerns and complains in an effective way. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Cleaned all assigned guestroom/public areas as the hotels standards required and gained knowledge and appreciation for the housekeeping department. Set- up… Show more Managed bar closing duties, including restocking items and reconciliation of the cash drawer on an average of 30 guests a day. Dealing with costumer concerns and complains in an effective way. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Cleaned all assigned guestroom/public areas as the hotels standards required and gained knowledge and appreciation for the housekeeping department. Set- up and tear- down of the breakfast buffet and serving/greeting 200 customers daily in the friendliest way. Show less Managed bar closing duties, including restocking items and reconciliation of the cash drawer on an average of 30 guests a day. Dealing with costumer concerns and complains in an effective way. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Cleaned all assigned guestroom/public areas as the hotels standards required and gained knowledge and appreciation for the housekeeping department. Set- up… Show more Managed bar closing duties, including restocking items and reconciliation of the cash drawer on an average of 30 guests a day. Dealing with costumer concerns and complains in an effective way. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Cleaned all assigned guestroom/public areas as the hotels standards required and gained knowledge and appreciation for the housekeeping department. Set- up and tear- down of the breakfast buffet and serving/greeting 200 customers daily in the friendliest way. Show less