HR Business Partner - Enterprise Functions

• Jul 2021 - Present

HR Business Partner - Operations and Technology

• Aug 2018 - Jun 2021

HR Business Partner - Retail and Business Banking

• Feb 2016 - Aug 2018

Resourcing and Capacity PlanningAssessing manpower needs in line with Business requirements Coordinating recruitment activities for sales people across the RBB Business in line with approved Capacity Preparation of Role Profiles and contracts for sales roles Carrying out Assessments for key RBB sales roles Employee RelationsHandling Disciplinary, Grievance and Capability cases across the sales force in RBBCoordinating Employee Opinion Surveys for the sales force and developing action plans to advice the leadership Driving engagement sessions with sales people across the business Maintaining optimal communication channels with representativesLearning and Development Training of sales people both new and existing on key staff programs e.g. compensation and benefitsWorking closely with Training Managers to drive learning initiatives/programs for sales people Working closely with RBB Development Partners to collate DNA, linking it to TNA and ensuring the interventions are done.Performance Management Set KPIs with Business owners and drive the achieving of the same Carrying out Trend Analysis: consequence management for poor performers on a MOM basisQuarterly reviewed, consistency and end year assessments Acting as Performance Management champion by interpreting policies to business linesEducate staff on reward processReward and Recognition Designing and implementing recognition programs for the sales force In conjunction with Business Heads identifying career growth opportunities for sales people Working with Focus groups across the country to arrive at innovative reward programs

HR Advisor - Consumer Banking

• Aug 2013 - Feb 2016

Capacity Planning- Ensure that Business is operating at optimum capacity levels to meet objectives- Compile attrition trends and provide solutions for retention and reduction of attritionTalent and Reward- Identify existing and upcoming talent and provide solutions for reward strategies - Stakeholder management - engaging senior business owners on people strategy- Training - formulating curriculum for sales people and sales managers and carrying out training for the same population- Performance Management - advise the business on performance management strategies and drive the productivity agenda- Employee Relations- guide employees on the disciplinary and grievance policy

Country Resource Coordinator

• Nov 2007 - Aug 2013

Recruitment and Placement- Monitoring manpower plan and providing analysis on any variances against the capacity plan- Training and induction of new sales people and posting them to branches as per agreed capacity plan Performance Management- Ensuring adherence of labour laws on performance documentation i.e. coaching logs and performance improvement plans.- Identify training gaps or capability gaps and proposal of specific trainingEmployee Relations- Administering the discipline and grievance process in line with the labour laws and bank’s policy- Updating and communication of staff policies and monitoring adherence of the same in line with the bank’s policy and employment act guidelines Employee Engagement- Designing of staff dipstick questionnaires to monitor staff engagement- Provide report to leadership with recommendations of ways to improve engagementCompensation and Benefits- Managing the payroll process for the direct sales staff by reconciliation of entries into payroll, monthly variances and commission payments - Managing staff benefits and welfare which include, medical, working tools leave etc Exit Management- Manage the staff separation process through the laid down exit procedures and carrying out exit interviews Diversity and InclusionCurrently the secretary for the WNF performing the following dutiesAchievements• Been Nominated as a finalist in the ‘Group Chief Executive Awards’ in recognizing Excellence in Community and Leadership under WNF• Streamlined payroll and commission processes resulting in nil salary and commission queries• Managed HR Audit action points turning around the rating from red (unsatisfactory rating) to green (outstanding rating)• Introduced leave management tracker which has resulted 25% reduction in leave accrual

Regional Administrator

• Oct 2005 - Dec 2006

- Organizing and managing business meetings, conferences, seminars and workshops as required. - Negotiating prices, monitoring and managing related costs and raising timely LPO’s for the same.- Providing a one-stop point of service for all administrative matters and giving support to Regional members across Africa including Diary Management, Travel, expense claims etc.- Arranging travel, visas, itineraries and accommodation- Facilitating the booking of meetings and teleconferences- Developing and managing SOPAF (Shell Oil Products Africa) staff database across Africa, covering training, competency, development etc.- Maintaining confidential records, including training records and keeping the same updated- Ensuring the timely processing of invoices and appropriate accruals- Processing and ensuring timely payment of staff expenses- Managing supplies and requisitions and ensuring equipment is maintained in good working condition- Leave data management and quarterly forwarding of current accurate data to the HR focal point – medical, leave, reimbursements etc

Executive Officer

• Jun 2004 - Nov 2004

- Responsible for setting-up and running a new office for the Middlesex Advisory Committee that supports the recruitment of magistrates- Facilitating the obtaining of references and setting-up first and second interviews for the candidates - Creating and maintaining all systems that support the interview and recruitment process - Personal Assistant to the Secretary of the Advisory Committee - Offering administrative support to a 32 member panel - Coordinating accommodation, transport and meals during interviews - Compiling reports for the Lord Chancellor- General office management, including supply and requisition. - Facilities managementAchievements:Set up and maintained the Middlesex Advisory Committee Office in London from scratch including all Administrative Systems necessary to run the office and support the entire process of selecting and recruiting Magistrates.