Eva Almeida
Manager, Student Success at Ace Acumen Academy- Claim this Profile
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Spanish Native or bilingual proficiency
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Portuguese Limited working proficiency
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French Elementary proficiency
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Bio
Larry Nie, M.Ed.
The caring personality really made Eva (a.k.a Mama Eva) special in the workplace. As my supervisor for almost three years, I had the opportunity to witness her exceptional skills in student support and management. Eva demonstrated an unwavering commitment to ensuring the success of every student in her care, always going above and beyond to provide personalized attention and support. Her compassionate and empathetic nature allowed her to build strong relationships with students and colleagues alike. Eva is a talented communicator and collaborator, working closely with faculty, staff, and administrators to develop and implement projects that support student success. I have no doubt that Eva will make a positive impact on any team she joins and will continue to positively impact the lives of students.
Dr Priyada Vinod
I have the pleasure of working alongside Eva at Ace Acumen St. Clair College, and I can confidently say that she is an exceptional professional. Eva's commitment to supporting students in achieving their academic goals is unparalleled, and her dedication to student success is evident in all aspects of her work. Eva is an effective problem solver who can assess student needs and provide tailored solutions. Her customer service skills are exceptional, and she consistently goes above and beyond to ensure that students receive the support they require to succeed. Eva is a skilled relationship builder and has a natural ability to connect with students and colleagues alike. Overall, I highly recommend Eva for any position in higher education. She is an invaluable asset to any team.
Larry Nie, M.Ed.
The caring personality really made Eva (a.k.a Mama Eva) special in the workplace. As my supervisor for almost three years, I had the opportunity to witness her exceptional skills in student support and management. Eva demonstrated an unwavering commitment to ensuring the success of every student in her care, always going above and beyond to provide personalized attention and support. Her compassionate and empathetic nature allowed her to build strong relationships with students and colleagues alike. Eva is a talented communicator and collaborator, working closely with faculty, staff, and administrators to develop and implement projects that support student success. I have no doubt that Eva will make a positive impact on any team she joins and will continue to positively impact the lives of students.
Dr Priyada Vinod
I have the pleasure of working alongside Eva at Ace Acumen St. Clair College, and I can confidently say that she is an exceptional professional. Eva's commitment to supporting students in achieving their academic goals is unparalleled, and her dedication to student success is evident in all aspects of her work. Eva is an effective problem solver who can assess student needs and provide tailored solutions. Her customer service skills are exceptional, and she consistently goes above and beyond to ensure that students receive the support they require to succeed. Eva is a skilled relationship builder and has a natural ability to connect with students and colleagues alike. Overall, I highly recommend Eva for any position in higher education. She is an invaluable asset to any team.
Larry Nie, M.Ed.
The caring personality really made Eva (a.k.a Mama Eva) special in the workplace. As my supervisor for almost three years, I had the opportunity to witness her exceptional skills in student support and management. Eva demonstrated an unwavering commitment to ensuring the success of every student in her care, always going above and beyond to provide personalized attention and support. Her compassionate and empathetic nature allowed her to build strong relationships with students and colleagues alike. Eva is a talented communicator and collaborator, working closely with faculty, staff, and administrators to develop and implement projects that support student success. I have no doubt that Eva will make a positive impact on any team she joins and will continue to positively impact the lives of students.
Dr Priyada Vinod
I have the pleasure of working alongside Eva at Ace Acumen St. Clair College, and I can confidently say that she is an exceptional professional. Eva's commitment to supporting students in achieving their academic goals is unparalleled, and her dedication to student success is evident in all aspects of her work. Eva is an effective problem solver who can assess student needs and provide tailored solutions. Her customer service skills are exceptional, and she consistently goes above and beyond to ensure that students receive the support they require to succeed. Eva is a skilled relationship builder and has a natural ability to connect with students and colleagues alike. Overall, I highly recommend Eva for any position in higher education. She is an invaluable asset to any team.
Larry Nie, M.Ed.
The caring personality really made Eva (a.k.a Mama Eva) special in the workplace. As my supervisor for almost three years, I had the opportunity to witness her exceptional skills in student support and management. Eva demonstrated an unwavering commitment to ensuring the success of every student in her care, always going above and beyond to provide personalized attention and support. Her compassionate and empathetic nature allowed her to build strong relationships with students and colleagues alike. Eva is a talented communicator and collaborator, working closely with faculty, staff, and administrators to develop and implement projects that support student success. I have no doubt that Eva will make a positive impact on any team she joins and will continue to positively impact the lives of students.
Dr Priyada Vinod
I have the pleasure of working alongside Eva at Ace Acumen St. Clair College, and I can confidently say that she is an exceptional professional. Eva's commitment to supporting students in achieving their academic goals is unparalleled, and her dedication to student success is evident in all aspects of her work. Eva is an effective problem solver who can assess student needs and provide tailored solutions. Her customer service skills are exceptional, and she consistently goes above and beyond to ensure that students receive the support they require to succeed. Eva is a skilled relationship builder and has a natural ability to connect with students and colleagues alike. Overall, I highly recommend Eva for any position in higher education. She is an invaluable asset to any team.
Experience
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Ace Acumen Academy
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Canada
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Higher Education
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1 - 100 Employee
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Manager, Student Success
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Aug 2022 - Present
-Conducted team-building activities for advisor staff, resulting in a 25% surge in their productivity and efficiency.-Revised onboarding process for advisors, ensuring that all new hires were up to speed and operational 15% faster than before.-Directed performance of 12 staff offering support services to over 1,300 students, boosting overall success rate by 10%.-Ensured 100% accuracy in enrolling newly enrolled or returning students in the right sections with the correct teachers.-Overseen the registration process, delegating Advisors to contact dismissal students and readmit students diligently; approved all readmission forms; carried out admission training, resulting in a 25% increase in the efficiency of the registration process.-Maintained an up-to-date registration list, identifying and reporting any issues to the Campus Director. Show less
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Student Success Coordinator
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Feb 2021 - Jul 2022
-Coordinated student-tutoring program monitoring referrals from faculty & staff, resulting in improved success & retention rates. -Facilitated communication of program benefits per semester to 1300+ students, leading to 75% improvement in student satisfaction & 15% drop-in attrition rate.-Mentored and trained new advisors to accurately create an increase of 50% students’ engagement. -Worked effectively in a diverse environment, considering and adapting to the cross-cultural communication requirements of international students, resulting in successful collaboration and high-quality customer service. Show less
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Academic and Student Success Advisor
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Sep 2019 - Jan 2021
-Advised 300+ students ranging from entry to completion, playing a key role in driving student success and meeting retention & graduation goals.-Leveraged college systems & resources to evaluate students' needs & concerns and provide personalized solutions, increasing student success rate by 25%.-Successfully mediated conversations between at-risk students and faculty/academic leadership to generate outcome-oriented solution plans, resulting in a 30% improvement in academic progress. -Delivered virtual, phone & in-person appointments & drop-in services to accommodate individualized academic track needs of each student caseload, consistently maintaining an average response time of 48 hours. Show less
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Financial, Student Services Officer
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Aug 2017 - Aug 2019
-Oversaw accurate processing of financial transactions for ~ 1,400 students, increasing revenue by 20%.-Maintained student fee payment and installment plan records to support timely payments and ensured compliance with policies and regulations.-Consistently followed up on overdue payments to improve collections rate by 80%.-Successfully updated the SIS database to accurately reflect tuition fees, readmission fees and health insurance payments.-Developed efficient procedures that enabled 40% faster response time for student inquiries regarding financial matters. Show less
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Education
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Universidad de San Martín de Porres
Bachelor of Law, Law -
Universidad Peruana de Ciencias Aplicadas
Diploma in Hotel and Tourism Management
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