Eva Trujillo

PC & Network Technician at Wichita Technical Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Wichita, Kansas, United States, US

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5.0

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/ Based on 1 ratings
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If I had to select only one word to describe Eva, it would be professional. Eva's dedication to doing the job right is outstanding. Eva has the perfect combination of technical and soft skills. I had the pleasure of working alongside Eva as both a coworker and instructor. Eva is a valuable asset for any company to have on their team.

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Experience

    • Primary and Secondary Education
    • 100 - 200 Employee
    • PC & Network Technician
      • Jan 2021 - Present

      • Repair and maintain all desktop/laptop/tablet systems• Submit FreshDesk tickets on behalf of WTI personnel• Create and update system images to work areas and student PCs• Assist with computer hardware, software, printing installation and operating systems• Experience with cable infrastructure

    • United States
    • Higher Education
    • 300 - 400 Employee
    • IT Technician
      • Sep 2020 - Jan 2021

      • Repair and maintain all desktop/laptop/tablet systems• Submit ServiceNow tickets on behalf of college personnel• Create and update system images to work areas• Provide student worker technical support training • Assist with computer hardware, software, printing installation and operating systems• Experience with cable infrastructure for camera streaming/capturing video recording

    • Customer Service Representative
      • Jun 2018 - Sep 2020

      • Answer phones with a positive demeanor to assist clients with their technology needs.• Troubleshoot a wide variety of different technology-related issues• Visit campus to assist students and faculty in person• Fix issues in time of desperate need while keeping calm• Assist on large projects to improve the technology of the college• Utilize service now system to resolve issues in a timely manner• Utilize project spreadsheet software for managing events

Education

  • Wayne State College
    Bachelor's degree, Information Technology
    2014 - 2020

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