Experience

Trinidad Wiseman

• Estonia
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Digital Transformation

  • Feb 2022 - Present

  • Cooperation with the company's management of strategic goals and directions • Ensure that the customer is satisfied with the nature, efficiency and quality of the service • Software development processes improvement and effectiveness • Growing the business in existing and new customer relationships • Carrying out activities related to team management, eg team members motivation, support and development • Contribution to business development, sales, marketing and recruitment activities such as support and advice to the recruiter; marketing support; participation in sales decisions Show less



Helmes - Software Development Company

• Estonia
• Software Development
• 300 - 400 Employee

• IT Team Lead

  • Aug 2009 - Jan 2022

  • Talent management • Team performance and development • Resource planning across projects • Team budgeting and finances • Resource management • Project and program governance • Change management within project • Quality and risk management (process, technology, people) • Estimation, planning, coordination of execution; monitoring and status reporting • Organizing travels, meetings etc. • Business analysis and high-level scope management • Managing third parties (outsourcing, external consultants) • Agreements (sub-contracting, frame agreements, project agreements, support and maintenance agreements, project working agreement) • Development methods and methodologies implementation • Project pricing (fix/TM) • Customer cooperation model and process management, cooperation efficiency monitoring and management • Conflict management (within team and with client, third parties) • Communication and problem troubleshooting • Team leverage and resource planning within a project • Socializing and team dynamics management • Customer relationship management Show less



Microlink Lietuva

• Lithuania
• Information Technology & Services
• 1 - 100 Employee

• Project Manager

  • Jun 2000 - Aug 2009



Tallinn City Government

• Head Specialist of Tallinn Information and Development Department

  • Feb 1999 - Jun 2000