Experience

The Work Project

• Singapore
• Executive Offices
• 1 - 100 Employee

• Relationship Manager

  • Apr 2023 - Present



JustCo

• Singapore
• Real Estate
• 200 - 300 Employee

• Assistant Manager (Sales)

  • Jul 2021 - Mar 2023



ShopBack

• Singapore
• Software Development
• 700 & Above Employee

• Marketing Executive - Campaigns and Special Projects

  • Oct 2019 - Jun 2021



News Corp Australia

• Australia
• Technology, Information and Media
• 700 & Above Employee

• Marketing Executive

  • Aug 2018 - Oct 2019



City of Gold Coast

• Australia
• Government Administration
• 700 & Above Employee

• Community Engagement and Project Officer, Office of the Mayor

  • Mar 2018 - Aug 2018

  - Start-to-finish project and campaign implementation, including liaising with external stakeholders and coordinating various internal departments. - Writing and designing content to be used in city-wide print and digital correspondence. - Monitoring and engaging with subscriber databases.- Maintaining an extensive database of key city representatives for advocacy purposes.- Planning and implementing large scale events.- Liaising with internal business areas to strategically align campaign goals and streamline workflow.- Use of SAP system to purchase and receipt goods and services.- Preparing content and key messages to be released in the form of media alerts.- Dealing with a variety of sensitive matters whilst maintaining confidentiality. Show less

• International Relations Administration Officer, Office of the Mayor

  • Aug 2017 - Mar 2018

  - Arranging correspondence with the Gold Coast's 13 international partner cities, including writing correspondence and sourcing translations.- Coordinating city delegation visits including selecting flights, booking accommodation and planning on-ground itineraries to provide a meaningful and valuable visit for both the delegation and City of Gold Coast.

• Marketing and Communications Project Officer

  • Jan 2017 - Aug 2017

  - Liaising with various business areas to design, plan and implement effective marketing campaigns.- Writing copy and designing content to be used in print, radio and social media.- Designing content to be executed through eDM and DM campaigns targeting databases of subscribers.- Working under tight deadlines to ensure campaigns are carried out efficiently and effectively within specified timeframes.- Preparing media releases regarding various city events and formally issuing to key media stakeholders across the city (Channel Seven, Channel Nine included).- Maintaining working relationships with external businesses for outsourcing purposes.- Monitoring and maintaining online community engagement tools to ensure they are easy to use and provide fast, accurate and relevant information to the community. Show less



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Partner Support Representative

  • Oct 2016 - Feb 2017



City of Gold Coast

• Australia
• Government Administration
• 700 & Above Employee

• Intern

  • May 2016 - Nov 2016

  Responsibilities included investigating, researching and preparing responses for Mayoral correspondence as well as providing administrative support to the various operations of the Office of the Mayor. The role included researching and preparing a variety of documentation whilst maintaining a high level of confidentiality. Responsibilities included investigating, researching and preparing responses for Mayoral correspondence as well as providing administrative support to the various operations of the Office of the Mayor. The role included researching and preparing a variety of documentation whilst maintaining a high level of confidentiality.



Panthera Finance

• Australia
• Financial Services
• 100 - 200 Employee

• Senior Collections Officer

  • Sep 2014 - Oct 2016

  The role included involvement with an extended customer database and informations system. A high level of customer service was necessary in a high-pressure environment. Tasks included articulating resolutions clearly and concisely over the phone to clients. Bonus' were achieved on more than one occasion to merit efforts, and I assisted management in the training and monitoring of new employees. The role included involvement with an extended customer database and informations system. A high level of customer service was necessary in a high-pressure environment. Tasks included articulating resolutions clearly and concisely over the phone to clients. Bonus' were achieved on more than one occasion to merit efforts, and I assisted management in the training and monitoring of new employees.



Mous Magazine

• Brisbane, Australia

• Social Media Manager

  • Nov 2015 - Mar 2016

  Included creating and scheduling web copy to be posted on various social media platforms. Significant growth was achieved for the publication after the implementation of social media campaigns and a shift in focus towards customer engagement. Included creating and scheduling web copy to be posted on various social media platforms. Significant growth was achieved for the publication after the implementation of social media campaigns and a shift in focus towards customer engagement.