Eva-Marie Lieter-Rocks
Senior People Coordinator at CMI Media Group- Claim this Profile
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English Native or bilingual proficiency
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Bio
Credentials
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Think Like a Lawyer to Make Decisions and Solve Problems
LinkedInFeb, 2023- Nov, 2024 -
Human Resources: Running Company Onboarding
LinkedInFeb, 2022- Nov, 2024 -
Staying Positive in the Face of Negativity
LinkedInSep, 2021- Nov, 2024 -
Learning Airtable
LinkedInAug, 2021- Nov, 2024 -
WordPress.com Essential Training
LinkedInAug, 2021- Nov, 2024 -
Effective Listening
LinkedInJul, 2021- Nov, 2024 -
Learning Data Analytics
LinkedInJun, 2021- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInMay, 2021- Nov, 2024 -
Excel Essential Training (Office 365/Microsoft 365)
LinkedInApr, 2021- Nov, 2024 -
Human Resources Foundations
LinkedInApr, 2021- Nov, 2024 -
Introduction to Employee Relations
LinkedInApr, 2021- Nov, 2024 -
Overcoming Cognitive Bias
LinkedInApr, 2021- Nov, 2024 -
Writing Formal Business Letters and Emails
LinkedInApr, 2021- Nov, 2024
Experience
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CMI Media Group
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United States
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Advertising Services
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700 & Above Employee
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Senior People Coordinator
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Jul 2023 - Present
- Perform a wide range of duties relative to the maintenance and processing of personnel records and reports - Perform customer service functions by answering employee requests and questions procedures, recruiting, development, benefits, compensation, RTO, etc. - Troubleshoot system issues with ADP. Look for ways to resolve issues timely and efficiently and develop processes to reduce repeat issues - Provide support on HR Technology projects related to compensation requirements… Show more - Perform a wide range of duties relative to the maintenance and processing of personnel records and reports - Perform customer service functions by answering employee requests and questions procedures, recruiting, development, benefits, compensation, RTO, etc. - Troubleshoot system issues with ADP. Look for ways to resolve issues timely and efficiently and develop processes to reduce repeat issues - Provide support on HR Technology projects related to compensation requirements, process, reporting, testing, and data - Maintain Human Resource Information System records and compile reports from HR databases including performance management system, applicant tracking system, and HRIS/personnel and payroll system, and timekeeping and time off systems - Serve as a backup in ad-hoc reporting as requested from HRIS systems, including metrics data outputs, schedules, completion lists and certifications, etc. - Process personnel and employment status changes within deadlines for payroll processing, insurance enrollments, and other program deadlines - Participate and coordinate in employee onboarding and orientation process - Develop and maintain a knowledge of existing HR and employment laws, including EEOC, ADA, FMLA, etc. to effectively maintain employment records and recommend process changes - Manage the purchase order process and documentation for HR - Manage workload and assignments, audit processes, identify and correct errors - Identify process improvements and escalate issues to Manager, People Operations
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People Coordinator
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Apr 2021 - Jun 2023
- Assist department in carrying out various human resources programs and procedures for all company employees - Maintain HRIS records and compile reports from HR databases including: learning and performance management system, applicant tracking system, and HRIS/personnel and payroll system, and timekeeping and time off systems - Participate and coordinate in employee onboarding and orientation process - Coordination and execution of Employee Recognition programs - Manage the… Show more - Assist department in carrying out various human resources programs and procedures for all company employees - Maintain HRIS records and compile reports from HR databases including: learning and performance management system, applicant tracking system, and HRIS/personnel and payroll system, and timekeeping and time off systems - Participate and coordinate in employee onboarding and orientation process - Coordination and execution of Employee Recognition programs - Manage the purchase order process and documentation for HR - Expert in implementation and maintenance of various HR systems including WorkTango (formerly Kazoo), Jobvite, Lattice, and company proprietary employee timesheet and PTO system
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Comcast
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United States
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Telecommunications
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700 & Above Employee
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Human Resources Specialist - Contractor
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Nov 2020 - Mar 2021
- HR Specialist in Comcast's HR Shared Services, providing consultative support to employees for all HR related inquiries - Support areas including, but not limited to: Benefits, Payroll & Compensation, Company policy and procedure, Performance Management and Taxation - Maintains knowledge of all HR related questions in order to provide excellent employee engagement, while maintaining confidentiality - Daily use of SAP, Workday, Kronos, Zendesk, and MS Office Suite - HR Specialist in Comcast's HR Shared Services, providing consultative support to employees for all HR related inquiries - Support areas including, but not limited to: Benefits, Payroll & Compensation, Company policy and procedure, Performance Management and Taxation - Maintains knowledge of all HR related questions in order to provide excellent employee engagement, while maintaining confidentiality - Daily use of SAP, Workday, Kronos, Zendesk, and MS Office Suite
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Target
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United States
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Retail
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700 & Above Employee
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Human Resources Expert
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Dec 2019 - Nov 2020
- Leads recruitment efforts via Workday - Consistently maintains record of Workday compliance training for store's team members and aids in the training process - Heads the new hire orientation and training procedure - Actively assists in the creation and maintenance of weekly schedules and labor forecasts via myTime by Kronos - Responsible for uplifting team morale by planning monthly team building activities and rewarding events - Working knowledge of federal and state labor… Show more - Leads recruitment efforts via Workday - Consistently maintains record of Workday compliance training for store's team members and aids in the training process - Heads the new hire orientation and training procedure - Actively assists in the creation and maintenance of weekly schedules and labor forecasts via myTime by Kronos - Responsible for uplifting team morale by planning monthly team building activities and rewarding events - Working knowledge of federal and state labor laws in order to best assist team members with queries - Proficiently uses MS Excel to organize labor data into visually pleasing charts and graphs
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Team Member
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Jun 2018 - Nov 2019
- Leader for the store’s health and beauty department - Founding member of the team establishing this new store location - Provides excellent guest service experience while maintaining a fast and flexible schedule of responsibilities for the day
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Animal Caregiver
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Oct 2017 - Jul 2018
- Lead caretaker of the research laboratory mice and rats - In charge of feeding and watering, as well as maintaining clean and safe environments for the animals and research assistants - Kept an appropriate, self-motivated schedule of flexible hours, as well as maintained orders for animal food and bedding - Lead caretaker of the research laboratory mice and rats - In charge of feeding and watering, as well as maintaining clean and safe environments for the animals and research assistants - Kept an appropriate, self-motivated schedule of flexible hours, as well as maintained orders for animal food and bedding
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Rowan University Tutoring Center
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Glassboro, NJ
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Tutor
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Sep 2014 - May 2017
- Responsibilities included teaching students core concepts in the areas of Intro to Symbolic Logic, Calculus I, Statistics in Psychology, Research Methods, Social Psychology, Cognitive Psychology, and many other courses - Experience in group tutoring settings, one-on-one tutoring settings, and drop-in tutoring settings - Responsibilities included teaching students core concepts in the areas of Intro to Symbolic Logic, Calculus I, Statistics in Psychology, Research Methods, Social Psychology, Cognitive Psychology, and many other courses - Experience in group tutoring settings, one-on-one tutoring settings, and drop-in tutoring settings
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Chick-fil-A Corporate Support Center
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United States
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Restaurants
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700 & Above Employee
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Team Leader
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Sep 2015 - Jul 2016
As a Team Leader, Eva-Marie had to organize her shift in order to ensure efficiency in taking care of customer's orders. She was in charge of organizing all those working at the front counter as well as the employees in the kitchen. In addition, Eva-Marie was the direct contact between customers and the franchise. If the customers needed to voice any comments or concerns, she was the recipient. She had to de-escalate situations in a calm manner, as well as find solutions to any problems as… Show more As a Team Leader, Eva-Marie had to organize her shift in order to ensure efficiency in taking care of customer's orders. She was in charge of organizing all those working at the front counter as well as the employees in the kitchen. In addition, Eva-Marie was the direct contact between customers and the franchise. If the customers needed to voice any comments or concerns, she was the recipient. She had to de-escalate situations in a calm manner, as well as find solutions to any problems as quickly as possible. Eva-Marie was in charge of answering phone calls while on shift. These included creating and maintaining catering orders, keeping in contact with the maintenance facilities, and keeping a record of customer service related calls. Eva-Marie was also an aide to the Marketing Manager. Her duties included keeping records of catering orders, verifying that the restaurant was adequately stocked in order to fulfill the catering orders, creating the trays for the order, delivering the order, and creating the display for the order where the customer specified. Additional duties as a Team Leader included handling currency, balancing the profit ledger at the end of the day, balancing the safe ledger at least twice a day, and ordering and receiving funds from the bank.
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Cashier/Hostess
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Jul 2011 - Sep 2015
As a cashier, Eva-Marie provided friendly service to customers. She answered any questions about menu items, serves drinks, makes milkshakes and sundaes, and serveed food to the customers. When customers had special needs, such as the elderly or those with disabilities, she brought the food to their table or helped them out to their car, as well as provided any additional services they may have required. As a hostess, Eva cleaned the dining room and bathrooms and stocked the condiments… Show more As a cashier, Eva-Marie provided friendly service to customers. She answered any questions about menu items, serves drinks, makes milkshakes and sundaes, and serveed food to the customers. When customers had special needs, such as the elderly or those with disabilities, she brought the food to their table or helped them out to their car, as well as provided any additional services they may have required. As a hostess, Eva cleaned the dining room and bathrooms and stocked the condiments station. She also asked the guests if everything was alright and provided them refills, complimentary mints, and helped to clear their trash.
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Rowan University
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Higher Education
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700 & Above Employee
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Physics Research
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May 2014 - Aug 2014
Eva-Marie conducted research on the mechanical properties of domesticated and wild silk proteins. This information will be used for biomedical applications. In this research, she became proficient at using FTIR, DSC, TGA and 3-D printing. Eva-Marie conducted research on the mechanical properties of domesticated and wild silk proteins. This information will be used for biomedical applications. In this research, she became proficient at using FTIR, DSC, TGA and 3-D printing.
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Rowan University
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Higher Education
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700 & Above Employee
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Mathematics Research
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Feb 2013 - May 2013
Eva-Marie conducted research on the Apelle Polynomials as well as the Bernoulli Polynomials and Bernoulli Numbers. Eva-Marie conducted research on the Apelle Polynomials as well as the Bernoulli Polynomials and Bernoulli Numbers.
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Assembly Woman
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Jun 2011 - Jul 2011
Eva-Marie built the electronic parts found in vending machines, skee-ball machines, as well as other arcade game machines. Eva-Marie built the electronic parts found in vending machines, skee-ball machines, as well as other arcade game machines.
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Education
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Villanova University
Master of Science - MS, Experimental Psychology -
Rowan University
Bachelor of Arts - BA, Psychology -
Haddon Township High School