Experience

MIFX

• Indonesia
• Financial Services
• 500 - 600 Employee

• Corporate Financial Manager

  • Jun 2022 - Present



Central Bank of Indonesia

• Indonesia
• Government Administration
• 700 & Above Employee

• Staff

  • Sep 2020 - Nov 2022



PT Bank Central Asia Tbk (BCA)

• Indonesia
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Oct 2015 - Oct 2018

  - Conferred with customers about concerns with products or services to resolve problems and drive sales - Entered customer interaction details in base24 to track requests, document problems and record solutions offered - Evaluated account and service histories to identify trends, using data to mitigate future issues - Educated customers on promotions to enhance sales - Delivered superior client services, fostering strong rapport, retention and satisfaction - Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions - Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service - Compiled customer feedback and recommended service delivery improvements to management Show less



PT Infotech Digital System

• Greater Jakarta Area, Indonesia

• AR Finance Staff & Marketing Support

  • Jul 2012 - Oct 2015

  - Responsible to finance activities (petty cash, outstanding payment,bank reconciliation etc) - Collect and reimbursing employee’s receipt - Handling payment of any homebase bills: OB, electricity, internet, building maintenance. - Making attendance list - Collecting administrative data related with HR - Inventory control of office stationaries and pantry supplies - Making Invoice, Faktur Pajak, Delivery Order, Quotation Form, and any require form - Responsible to finance activities (petty cash, outstanding payment,bank reconciliation etc) - Collect and reimbursing employee’s receipt - Handling payment of any homebase bills: OB, electricity, internet, building maintenance. - Making attendance list - Collecting administrative data related with HR - Inventory control of office stationaries and pantry supplies - Making Invoice, Faktur Pajak, Delivery Order, Quotation Form, and any require form