Experience

Cats Only Veterinary Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Technician Assistant

  • Oct 2022 - Present



AmplifyBio

• United States
• Biotechnology Research
• 100 - 200 Employee

• Lab Animal Research Technician

  • May 2021 - Oct 2022



Battelle

• United States
• Research Services
• 700 & Above Employee

• Animal Research Technician

  • Feb 2021 - May 2021

• Critical Care Decontamination Technician

  • Apr 2020 - Feb 2021



Ridinger Cleaning and Home Improvement

• Business Owner

  • Jul 2009 - Apr 2020

  Managing client money for home improvement projects Data entry and keeping tabs on client requests, money and receipts Managing other employees with instructions specific to the client's wishes Maintaining a clean environment for the client Managing client money for home improvement projects Data entry and keeping tabs on client requests, money and receipts Managing other employees with instructions specific to the client's wishes Maintaining a clean environment for the client



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jul 2014 - Apr 2015

  I take inbound calls to assist customers with general troubleshooting of wireless devices, and network issues. I also assist with general account information such as billing and usage. I recently took on some coaching opportunities by drawing up documents to further assist new hires on the floor. I take inbound calls to assist customers with general troubleshooting of wireless devices, and network issues. I also assist with general account information such as billing and usage. I recently took on some coaching opportunities by drawing up documents to further assist new hires on the floor.



Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Feb 2013 - Jul 2014

  I work with customer service to enhance customer relations with their personal cards and address any questions, technical errors, or problems customers may have while making them feel good about their card. I make sure every call is unique and everyone is satisfied by the time I'm done. I do this via education, understanding, and patience. I work with customer service to enhance customer relations with their personal cards and address any questions, technical errors, or problems customers may have while making them feel good about their card. I make sure every call is unique and everyone is satisfied by the time I'm done. I do this via education, understanding, and patience.



Verizon Fios Project

• Technical Support Representative Teleperformance

  • Jun 2012 - Sep 2012

  Take incoming calls to assist customers with Technical troubles involving Verizon Fios equipment Temporary training in the training bay Meet standard quality of calls as shown in stats Take incoming calls to assist customers with Technical troubles involving Verizon Fios equipment Temporary training in the training bay Meet standard quality of calls as shown in stats



Vantage Point Consulting

• IT Services and IT Consulting
• 1 - 100 Employee

• Solution Provider

  • Apr 2012 - Jun 2012

  Door to door sales of AT&T U-Verse Train in managing a company Door to door sales of AT&T U-Verse Train in managing a company



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Certified Trainer

  • Apr 2006 - Nov 2009

  My job ranged from training new managers to the company, assigning tasks for seasoned employees, to food maintenance and janitorial duties. Occasionally I would do data entry and calculate money for the evening My job ranged from training new managers to the company, assigning tasks for seasoned employees, to food maintenance and janitorial duties. Occasionally I would do data entry and calculate money for the evening



Safelite

• United States
• Retail
• 700 & Above Employee

• Call Service Representative

  • Apr 2008 - Dec 2008

  Take in-bound calls to assist customers with quotes and appointments Maintain call center quality as shown in stats Assist other employees with maintaining call center quality calls Take in-bound calls to assist customers with quotes and appointments Maintain call center quality as shown in stats Assist other employees with maintaining call center quality calls