Advocate

• Dec 2017 - Present

Workplace Health and Safety Officer

• 2010 - Dec 2017

• Modified and developed WHS policies and procedures relevant to the sector • Established highly effective WHS Representative Team to assist with test evacuations, contribute to improvement of processes, discuss hazards and potential issues during regular meetings and report on incidents • Ensure compliance with the relevant laws and legislative requirements• Manage monthly staff inductions to ensure awareness of organisational policies and procedures

Manager [Acting]

• 2008 - Dec 2017

• Manage all aspects of Human Resource Management including recruitment and selection, onboarding, performance management as well as mentoring and training • Monitor monthly progress of income andexpenditure against budget forecasts • Ensure funded service delivery and outputs are measuring well against benchmark • Monitor and implement required Quality Assurance frameworks and Continuous Improvement strategies• Plan, develop and implement specific initiatives and innovative responses to address the needs of client groups• Manage all aspects of networking with local and broader community organisations, promotions and partnerships• Advocate for the needs of older people and their carers, and the promotion of the organisation's aged and disability services program, its aims and objectives• Ensure continuous professional development and advancement of all staff and establish a culture of learning and support• Collate data and present final reports to the Chief Executive Officer Show less

Food Safety Supervisor

• 2008 - Dec 2017

• Develop and implement food safety policies and procedures• Administer registration and accrediation procedures with local authorities • Utilise extensive industry knoweledge to mentor and train staff and volunteers

Interpreter

• 2003 - Dec 2017

- Offer high quality interpreting services to clients and health care professionals dealing with MultiLink - Interpret and/translate Hungarian to English in various circumstances including but not limited to hospitals, Centrelink, JobSearch, educational institutions, community health and mental health organisations

ProgramLeader

• Oct 1994 - Dec 2017

• Coordinate MultiLink Aged Disability and Social Care’s community care service delivery processes and systems, case management processes, and service delivery outcomes for the Community Aged Care Package [HCP], CHSP and QCCS programs • Negotiate package details for clients eligible to access a HCP Package, develop client care plans, and allocate client support hours and tasks for casual staff as required • Implement HCP, CHSP and QCCS client case management systems and support service allocations • Conduct all day-to-day human resourcing tasks including recruitment, delivering inductions, performance management and dismissals • Participate in the development and monitoring of annual program budgets • Scrutinise income and expenditure against budget forecasts, making adjustments as required and seek clarification for significant variances • Develop and mainten strong, respectful relationships with departmental grant managers and project officers • Analyse programs to ensure funded service outputs are on target or at benchmark levels Show less

Day Respite Program - Program Leader

• 2004 - 2017

• Coordinate all aspects of centre-based Day Respite Program for elderly, disabled, socially isolated and frail people form culturally and linguistically diverse backgrounds • Manage processes including client intake, assessment and program eligibility determination, development of care plans and intra-program referrals • Development of policies and procedures and quality assurance frameworks • Select, mentor and develop staff and volunteers on a regular basis • Ensure timely and comprehensive reports are submitted to relevant Government Departments as per guidelines Show less

Community Visitors’ Scheme Coordinator and Case Worker

• 2002 - 2004

• Liaised with multiple nursing homes to organise visitation volunteers • Managed processes including client intake, assessment and program eligibility determination, development of care plans and intra-program referrals • Selected, mentored and developed staff and volunteers on a regular basis • Ensured timely and comprehensive reports to the Federal Government funding body are submitted bi-annually

Personal Care Assistant

• 1994 - 2002

• Assisted with isolated edlerly and disabled individuals with socialisation • Advocated for personal needs and referred to relevant government and non-government organisations / agenies• Assisted elderly with daily living activities

Multicultural Children's Services Worker

• 1994 - 1997

• Assimilate individual migrant children aged [15] months to [5] years from non-English speaking backgrounds into regular childcare facilities • Deliver multicultural training and programming ffor centre staff members • Implement anti-bias curriculum and liaise with parents and staff as required