Experience

Aegon Insights

• Hong Kong
• Financial Services
• 1 - 100 Employee

• Head Of Call Center

  • Sep 2015 - Present

  * Manage, help generate and qualify as well as process sales leads.* Maintain revenue goals by quarter and year to date.* Solicits and sells Accident & Health Insurance productsManaging day to day Telemarketing Management- Setting target sales for all dedicated business partner and all .- Setting scoring guidelines for Telemarketing and leader.- Monitoring sales and verifier sales production.- Creating work flow (SOP) for sales process.- Managing End to End Sales Process (Turnover, Rate Sales, Target Success, Billing Rate, Cancelation Rate and Maintenance Relationship with Partners) Show less

• Senior Supervisor

  • Dec 2013 - Aug 2015

  Detailed description of duties/responsibilities:- The Best SSPV 2015- Prepared Sales Plan / Campaign for team- Setting target team- Achieving target team with good quality - Controlling and monitoring operational selling process in team- As a motivator in the team to build the spirits and good teamwork - Produced report production to Superior-



PT Aegon Direct & Affinity Marketing Services

• Indonesia

• Head Of Callcenter

  • 2013 - Present



PT Teleperformance Indonesia ( Campaign Citibank & Zurich )

• Indonesia

• Supervisor

  • Apr 2011 - May 2013

  Detailed description of duties/responsibilities: - Achieving target team with good quality - Controlling and monitoring operational selling process in team - As a motivator in the team to build the spirits and good teamwork - Produced report production to Upliner Detailed description of duties/responsibilities: - Achieving target team with good quality - Controlling and monitoring operational selling process in team - As a motivator in the team to build the spirits and good teamwork - Produced report production to Upliner



PT Kibar Medic Indonesia

• Indonesia

• Advisor

  • 2008 - 2010

  Detailed description of duties/responsibilities and recognitions : - Prepare and coordinate campaign tool - Product Presentation - Prepare and submit all the required reports to management - Monitor & Coordinate with sales and management to marketing Detailed description of duties/responsibilities and recognitions : - Prepare and coordinate campaign tool - Product Presentation - Prepare and submit all the required reports to management - Monitor & Coordinate with sales and management to marketing