Experience

Haileybury UK

• Student



Santander UK

• United Kingdom
• Banking
• 700 & Above Employee

• Office Work

  • Apr 2019 - Apr 2019

  • Shadowed chief of staff, observing their day-to-day work. • Spoke to different people within operations team – (cyber security, head of data, risk management and innovations). • Attended meetings including one for the bike project and innovations to do with identification. • Experienced demos of both NEOCRM and a new identification application. • Gained knowledge of the IT department and different software used within the company by spending the day at the Milton Keynes office. • Spent a day working in the branch experiencing the management of different risks and helped with transactions such as cash withdrawals and deposits. Listened to client complaints and understood the company’s best practice when responding.