Experience

Maternity leave

• Financial Services
• 300 - 400 Employee

• Maternity leave

  • Oct 2019 - Present



Kings Court Hotel Prague

• Hospitality
• 1 - 100 Employee

• SPA manager

  • Oct 2015 - Oct 2019

  - management of SPA department- leading team of receptionists and therapists, time management- implementing service standards, staff hiring, training new employees- basic administration- communication with suppliers and clients- maintaining of SPA department- searching for new clients, maintaining relations with existing clients- improvement of SPA services, maintaining standards- monitoring and implementing trends in SPA industry

• SPA receptionist

  • Mar 2012 - Sep 2015

  - full-time job from June 2015, previously part-time job- responsibility for running the reception and hotel SPA- customer service- leading team of therapists, time management- active communication in English with clients- work with PC, reservation system and hotel systems- offering and sale of therapies, SPA services and products



Hotel KING DAVID Prague

• Czechia
• Hospitality
• 1 - 100 Employee

• SPA manager

  • Oct 2015 - Oct 2019

  - management of SPA department - leading team of receptionists and therapists, time management - implementing service standards, staff hiring, training new employees - basic administration - communication with suppliers and clients - maintaining of SPA department - improvement of SPA services, maintaining standards - monitoring and implementing trends in SPA industry - management of SPA department - leading team of receptionists and therapists, time management - implementing service standards, staff hiring, training new employees - basic administration - communication with suppliers and clients - maintaining of SPA department - improvement of SPA services, maintaining standards - monitoring and implementing trends in SPA industry