Eva van der Stelt - Burgsteijn
Consultant at Tommy Booking Support- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Duits Full professional proficiency
-
Nederlands Native or bilingual proficiency
-
Engels Full professional proficiency
-
Frans Limited working proficiency
Topline Score
Bio
Linda Berben
Eva was hired to help out my team with order management, service calls and CRM cases, but she immediately proved herself to be able to take full responsibility of the support of the direct customer base in the UK and Scandinavia. On top of that she also helped out with the distributor order- and service management and the customer support for the DACH region. She impressed me with her quick learning, her fluent English and German and her independence. She is also a team player, dedicated and customer oriented and a pleasant personality. I would recommend Eva for any potential employer.
Linda Berben
Eva was hired to help out my team with order management, service calls and CRM cases, but she immediately proved herself to be able to take full responsibility of the support of the direct customer base in the UK and Scandinavia. On top of that she also helped out with the distributor order- and service management and the customer support for the DACH region. She impressed me with her quick learning, her fluent English and German and her independence. She is also a team player, dedicated and customer oriented and a pleasant personality. I would recommend Eva for any potential employer.
Linda Berben
Eva was hired to help out my team with order management, service calls and CRM cases, but she immediately proved herself to be able to take full responsibility of the support of the direct customer base in the UK and Scandinavia. On top of that she also helped out with the distributor order- and service management and the customer support for the DACH region. She impressed me with her quick learning, her fluent English and German and her independence. She is also a team player, dedicated and customer oriented and a pleasant personality. I would recommend Eva for any potential employer.
Linda Berben
Eva was hired to help out my team with order management, service calls and CRM cases, but she immediately proved herself to be able to take full responsibility of the support of the direct customer base in the UK and Scandinavia. On top of that she also helped out with the distributor order- and service management and the customer support for the DACH region. She impressed me with her quick learning, her fluent English and German and her independence. She is also a team player, dedicated and customer oriented and a pleasant personality. I would recommend Eva for any potential employer.
Experience
-
Tommy Booking Support
-
Netherlands
-
Leisure, Travel & Tourism
-
1 - 100 Employee
-
Consultant
-
Feb 2019 - Present
-
-
-
Zenfolio, Inc
-
United States
-
Information Technology & Services
-
1 - 100 Employee
-
Medewerker Customer Support
-
Aug 2014 - Jan 2019
Zenfolio: Zenfolio is a leading online photography service used by professionals and enthusiasts to present and sell photography online. Tasks: The first level of interaction for user e-mail inquiries and live chat. Inquiries include requests for technical assistance as well as general pre-sales and how-to questions. Ensure timely responses to all inquiries (we try to respond to all e-mails within 10-60 minutes) Effectively articulate complex information to a variety of technical and non-technical users, i.e., helping people who have basic computer skills and need a lot of hand-holding Identify areas of usability concerns and escalate them for technical resolution Redesign websites from existing customers Translations from English to German
-
-
-
Optos
-
United Kingdom
-
Medical Device
-
400 - 500 Employee
-
Medewerker klantenservice Duitstalige en Engelstalige markt
-
Jan 2014 - Jul 2014
• Beantwoorden van de telefoon en email in het Duits en Engels. • Verwerken van orders en offertes. • Verwerken van data in het CRM systeem. • Beantwoorden van de telefoon en email in het Duits en Engels. • Verwerken van orders en offertes. • Verwerken van data in het CRM systeem.
-
-
-
ACSI Publishing
-
Netherlands
-
Book and Periodical Publishing
-
1 - 100 Employee
-
medewerker klantenservice en reserveringen
-
Dec 2011 - Dec 2013
Belangrijkste werkzaamheden: verantwoordelijk voor het klantcontact m.b.t. de Duitstalige kampeerreizen, bijvoorbeeld visa regelen. Overige werkzaamheden: boekingen verwerken en telefonisch en per email contact houden met klanten in het Nederlands, Duits, Engels en Frans.
-
-
Medewerker redactie
-
Jun 2011 - Dec 2011
Werkzaamheden: Duitstalige advertentieteksten controleren en schrijven, verwerken van data en mailcontact met campings en klanten in het Nederlands, Duits, Engels en Frans.
-
-
-
Myline
-
France
-
Travel Arrangements
-
vertaler
-
Oct 2011 - Nov 2011
Werkzaamheden: Handboek en begeleidingsboek over afvallen vanuit het Duits naar het Nederlands vertalen. Werkzaamheden: Handboek en begeleidingsboek over afvallen vanuit het Duits naar het Nederlands vertalen.
-
-
-
Campingplatz Münster
-
Germany
-
receptiemedewerker
-
Aug 2008 - Oct 2008
Werkzaamheden: Receptiewerk: vertalen van Duits naar Nederlands, kampeerders aan- en afmelden en vragen beantwoorden. Werkzaamheden: Receptiewerk: vertalen van Duits naar Nederlands, kampeerders aan- en afmelden en vragen beantwoorden.
-
-
Education
-
2008 - 2011
Westfälische Wilhelms-Universität Münster
Diplomregionalwissenschaftlerin Niederlande – Deutschland -
2006 - 2011
University of Nijmegen
Master of Arts (MA), Duitslandstudies
Community
