Experience

Gevora Hotels

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Housekeeping Supervisor

  • Sep 2021 - Present



Palazzo Versace Dubai

• United Arab Emirates
• Hospitality
• 400 - 500 Employee

• Housekeeping Supervisor trainee

  • Jul 2020 - Present

  1. Specific Duties and Responsibilities: Prepares housekeeping attendants job assignments. Issues keys and supplies to room attendants and house attendants. Takes note of VIPs, Do Not Disturb, sleep out, double-lock rooms and takes appropriate action. Attends daily meetings and receives special instructions. Receives check-outs before reporting them as ready for sale. Receives special requests from guests and carries them out. Attends to guest complaints. Inspects areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard, and need for immediate repairs are reported. Makes trouble report for room or item in need of repair and follows-up to ensure work is completed satisfactorily. Fills out report and hands over found articles to the lost and found department. Supervises cleaning of guest rooms, corridors and stairwells. Trains and assists room attendants and advises Executive Housekeeper if performance is not satisfactory. Supervises special cleaning of rooms. Checks and orders supplies for designated floors. Assists with all inventories. Ensures that all housekeeping machines and equipment are properly handled and maintained. Evening Housekeeping supervisor supervises turn down service. Supervises cleaning of public areas ( when needed and required) To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To adhere to Company and Hotel rules and regulations at all times. To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. To assist the Duty Manager in any task outlined/detailed by him/her. Show less



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Housekeeping room attendant

  • Nov 2019 - Apr 2020



Rotana Hotel Management Corporation PJSC

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Housekeeping head room attendant

  • Jan 2017 - Nov 2019

• Housekeeping attendant

  • Mar 2016 - Jul 2017