Experience

Corporate Education Group

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Moderator

  • Jun 2021 - Present

  Communicate with clients to create a friendly learning environment.Moderate chat to answer technical questions, give technical support, produce and launch polls, and produce a summary report specifying areas for improvement or praise to measure training results for instructors, participants, and course content. Communicate with clients to create a friendly learning environment.Moderate chat to answer technical questions, give technical support, produce and launch polls, and produce a summary report specifying areas for improvement or praise to measure training results for instructors, participants, and course content.



Freelance

• Zoom Video Conference Director/Consultant/Tech Support/Setup

  • Mar 2020 - Present



Open English

• E-Learning Providers
• 700 & Above Employee

• Live Class Instructor

  • Apr 2011 - Oct 2021



Empire Air Conditioning and Heating

• HVAC Technician

  • May 2007 - Mar 2009

  Installation and maintenance of package and split A/C systems, heat pumps, chilled water systems, forced air furnaces and p-tac units. Knowledgeable at electronic troubleshooting and diagnosing system problems, and explaining to customer satisfaction. Skills include brazing, refrigerant piping, soldering, running water and gas pipe, duct layout, fabrication and installation, diagnosing compressor problems and replacement, and refrigerant system diagnosis. Managed several avenues of service calls from customer relations, collections, ordering and pick up of: supplies, materials and equipment required for multiple jobs and sites. Assisted in the coordination of long term projects and coordinated short term projects which included managing: helpers/junior crew members and coordinating work with other subcontractors and design engineers



Watchtower

• United States
• Religious Institutions
• 700 & Above Employee

• Food Service

  • Jan 2001 - May 2007

  Working as part of an organized team to provide quality food, hot and on time, for over two thousand. Dining room setup, waiting, cleanup and operating commercial dishwasher. Preparing, cooking, and serving of menu items. Following all food safety procedures mandated by New York City Department of Health including, all time, temperature, cleanliness requirements. Keeping work areas and equipment clean and well maintained. Coordinating personal work effort; problem solving, scheduling to insure efficiency, and active communication with area managers. Managing of stock room: receiving and organizing supplies by use of the FIFO methodology.