EunKyung Kim
Online Sales Specialist at Village Baby- Claim this Profile
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영어 Full professional proficiency
Topline Score
Bio
Credentials
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Graphic Technology Qualification Adobe Photoshop
KPC 한국생산성본부Dec, 2020- Oct, 2024 -
CRS Certification of Distinction - Air reservation
Asiana SabreJan, 2019- Oct, 2024 -
CRS Certification of Distinction - Fare & Ticketing
Asiana SabreJan, 2019- Oct, 2024 -
MOS Access 2010
Microsoft OfficeDec, 2018- Oct, 2024 -
MOS Master 2010
Microsoft OfficeDec, 2018- Oct, 2024 -
MOS Excel 2010 Expert
Microsoft OfficeNov, 2018- Oct, 2024 -
MOS Power Point 2010
Microsoft OfficeNov, 2018- Oct, 2024 -
MOS Word 2010 Expert
Microsoft OfficeNov, 2018- Oct, 2024 -
세계경제 교육 및 금융 실무 능력 배양 과정
금융사관학교Nov, 2018- Oct, 2024 -
OPIC
ACTFLSep, 2018- Oct, 2024 -
ACTI(The American Certification Requirements for Translation and Interpreting of English to Korean & Korean to English)
ACTI exam centreJan, 2018- Oct, 2024 -
운전면허2종보통
인천지방경찰청Mar, 2015- Oct, 2024 -
컴퓨터활용능력2급
대한상공회의소Dec, 2014- Oct, 2024 -
TOEIC
ETSDec, 2020- Oct, 2024 -
TYCP(Teaching English to young Children) / Interpreter and translator training
St. George International College (SGIC)Aug, 2017- Oct, 2024 -
ESL/Advanced business
International Language Academy of CanadaMay, 2017- Oct, 2024 -
ESL Course
Center for premier International Language StudiesMar, 2017- Oct, 2024
Experience
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Village Baby
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United States
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Financial Services
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1 - 100 Employee
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Online Sales Specialist
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Mar 2021 - Present
• In charge of shopping ecommerce MD on a platform specializing in childcare products called “baby billy”, sourcing various brand products and planning the promotion• According to the trend, designing diverse seasonal promotion events and collaborating with related brands• In addition to selling products, to give users a fresh turn, collaborate with various institutions and make online classes, web-seminar, psychological consulting programs• In order to attract new brands and settle down well, achieved more than $10,000 per brand in the first promotion, and constantly scheduled events to help establish new brands • Building an appropriate marketing campaign for each brand by reviewing previous sales analysis events through sales data• For product sales and app branding, making newsletter contents, app advertising push, updating data such as push open rate, sales conversion rate for reviewing performance results • Casting SNS influencers to sponsor products and make reports• Planning Facebook advertising content and conducting• Implementing viral marketing
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IRIS KOREA LIMITED
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United Kingdom
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Retail Office Equipment
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1 - 100 Employee
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Online Sales Specialist
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Sep 2020 - Nov 2020
• Responsible for the Gmarket, Auction, G9 online platform channel and assisting growth of sales, dealing with various category items such as electronics, pets, home & living, furniture etc.• Updating KPI(key performance indicator) and reporting weekly sales results• Research of competing products’ rankings, prices, features, keywords, images on e-bay• In order to increase the sales, plan the detailed page images and video storylines that insert product pages and collaborate with the design team• Preparing sales analysis data before and after the online promotion event
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지멘스
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Electrical/Electronic Manufacturing
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1 - 100 Employee
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Sales Assistant Intern
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Feb 2019 - Aug 2019
• Created product quotes on request by identifying product names, KC certification and end-user information, transmitting quotations along with payment method and confirmation• Prepared documents for customs clearance and forwarded them to the tax teams for imported products from the head office in Germany• Requested import licenses, including certificates of import declaration and dispatched them to the customers on request• Organized company names and customer numbers into credit sites in regard to payment amounts received• Confirmed the secured delivery of goods and created tax invoices and transaction statements• Investigated product quantities and delivery dates on inventory inquiries, then provided that information to various business accounts• Responded to telephone inquiries about Siemens low voltage products, including product details and delivery, often supplying catalogs and other relevant materials on request • Helped improve work efficiency by coordinating due dates upon request by client companies • Organized data by registering new companies with business registration certificates
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Magic Memories
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New Zealand
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Technology, Information and Media
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300 - 400 Employee
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Sales Associate
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Aug 2017 - Feb 2018
• Planned and implemented various sales and marketing strategies, particularly for clients from abroad• Analyzed market trends to support management with planning and executing a variety of customer-centered sales strategies• Effectively resolved problems and concerns to the satisfaction of all involved parties, contributing to improved customer service• Kept record of daily, weekly, and monthly sales to facilitate effective sales campaign planning• Analyzed customer needs according to previous records to best assist with customer relationship management• Handled customer inquiries and complaints via phone by diagnosing issues and providing on-site solutions• Achieved individual and team sales targets and was awarded the excellent sales awards
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Intern
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Sep 2017 - Dec 2017
• Provided English/Korean translation after compiling and organizing data from news articles pertaining to various issues, including political, health, medical, social, and technology• Helped to create a friendly working environment so that employees could create their own ownership opportunities toward clients• Improved communication channel quality across all departments and ensured project compliance at the divisional level• Supported general administrative work, including report preparation and data classification
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Parttime Sales Associate
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Dec 2016 - Feb 2017
• Greeted and served customers, particularly those from China, to meet their satisfaction and needs• Recommend products to customers after thoroughly analyzing customers’ needs and market trends• Developed and maintained exceptional customer service standards• Prepared cash registers and handled cash transactions • Greeted and served customers, particularly those from China, to meet their satisfaction and needs• Recommend products to customers after thoroughly analyzing customers’ needs and market trends• Developed and maintained exceptional customer service standards• Prepared cash registers and handled cash transactions
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Education
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2014 - 2019
안양대학교
학사, Bachelor of Engineering in Marine Biosystems and Technology
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