Eunice Ndua
Global Support Office Manager at Trócaire- Claim this Profile
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Bio
Experience
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Trócaire
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Ireland
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Non-profit Organizations
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200 - 300 Employee
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Global Support Office Manager
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Feb 2022 - Present
Core Contributions> Promoted to deliver overall support in administration; serving as the Kenya government liaison and the first point of contact with HQ line managers in relation to their GSO staff. > Reports to the Country Director – Global Support Office, with dotted line reporting to the Global Director – Partnership & Localization.> Lead coordinator of: human resources, stores and assets management, logistics and procurement, compound security, and all administrative matters pertaining for all GSO structures.> Directs Overall Operational Security and Organizational Safety Management; Finance Support and Budget Management, as well as Legal, Donor Compliance and Good Governance. Show less
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Office Manager - Administration & HR
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Mar 2020 - May 2022
> Overall in charge of all Trocaire Kenya Administrative issues: support services and daily office administration acting as key touch point to managers and employees on all HR issues both at country and international levels.> Directs overall Operational Security and Organizational Safety Management; Finance Support and Budget Management, as well as Legal, Donor Compliance and Good Governance.Core Contributions:➨ Talent Management and Human Resources Support:- Formulates and reviews HR policies and procedures for Trocaire Kenya country office ensuring harmonization with Trόcaire global organizational policies and procedures, and local legislation.- Advises country management on HR policies and procedures and regularly reviews for compliance with same.- Prevents crises by enacting the leave planning system for good communication and full-time office cover collaboratively with line managers for good decision making. - Offers internal customer service for visitors and international staff by facilitating Visa and Work Permits.➨ Risk Management through Legal Compliance:- Spearheads legal obligations and regulatory compliance per Labor laws as required by legislation and donors.- Drafts staff contracts and communicates start and end dates to line managers for prompt contract renewals or termination.- Monitors compliance with health and safety legislations in the country.➨ Talent Development, Training and Leadership:- Designs training interventions for policy roll out collaboratively with the Maynooth Learning and Development Officer.➨ Financial Administration:- Administers payroll services, including processing monthly payroll, statutory and internal deductions, maintaining payroll records, and issuing monthly pay slips.➨ Brand Management and Corporate Relations: - Enhances a positive brand image by establishing good working relationships with government and relevant agencies.➨ Procurement Management and Asset Administration Support Show less
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Office Manager
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Jan 2017 - Feb 2020
> Executed planning, organizing, and implementing of administrative systems for Office management, Procurement of goods and Services, Fleet and Logistics Management, Asset and Inventory Management, Lease Management, Office Utility, Security management and Admin staff supervision.Core Contributions:- Administration & Executive Support- Procurement, Assets & Stock Management- Supplier Management/Vendor Relationship Management- Finance Support & Budget Management- Legal, Donor Compliance & Good Governance: Show less
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Office Administrator - HEARO (Horn and East Africa Regional Office)
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Jun 2010 - Dec 2016
> Provided administrative support to the Country Director’s office and to South Kordafon office and the Regional Hub.Core Contributions:- Led and Supervised Seven Kenya office administration and support staff, and conducted performance appraisals.- Championed compliance, by liaising with relevant government authorities and Embassies for Visa Processing.- Coordinated the procurements of goods and services per logistics and finance protocols and best practices.- Drafted data-driven procurement plans and advised programme teams on all high value procurements; monitored lower value procurement performance.- Managed vendor relationships and organized relevant delivery agreements in procurement patterns and quantities.- Prepared all payment requisitions, maintained the Petty Cash, dispatched cheques, and followed up on office utility bills; completed financial journals and reconciliations for submission to the Finance office as per schedule.- Developed monthly and quarterly reports on stationery usage and to ensure they were in budget. Show less
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ChildFund International
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United States
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Non-profit Organizations
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700 & Above Employee
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Administration Officer – Weaving The Safety Net Program
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Aug 2006 - May 2010
Core Contributions:- Office & Facilities Management- Logistics Planning and Coordination- Procurement and Supply Chain Management- Finance and Administration Support:- Human Resources Management:
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Data Entry Clerk/Administrative Assistant – Weaving The Safety Net Program
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Jan 2006 - Aug 2006
Core Contributions:- Handled data management aspects including data entry, validation, verification and extraction using OVC Database system.- Updated the benefits received by OVC (orphans and Vulnerable Children) on quarterly basis.- Downloaded and sorted the OVC/Activity photos as per specific activities.- Implemented data backups and updated antivirus software on the server.- Administered the network system and the server system and offered User support by training staff on the OVC Database operation including MS Office applications, SQL, emails and network configuration.- Filed OVC enrollment forms and compiled quarterly, annually and biannual reports. - Managed and maintained the store; issued commodity receipts, storage and dispatch of benefits to OVC. Show less
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Education
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College Of Human Resource Management
Certified Human Resources Management (CHRP), Human Resources Management and Services -
Jomo Kenyatta University of Agriculture and Technology
Master of Business Administration - MBA -
St. Paul's University
Bachelor's degree, Business Administration and Management, General -
Christian Industrial Training Institute.
Diploma, Information Technology