Eunice Joao

Senior Operations Scheduler at Petrobras America Inc.
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us****@****om
(386) 825-5501

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Experience

    • United Kingdom
    • Advertising Services
    • 100 - 200 Employee
    • Senior Operations Scheduler
      • Nov 2019 - Present

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Senior Consultant
      • Aug 2017 - Mar 2018

      Coached, mentored, and trained new operations department employees, advised management, compiled reports, and handled historic cargo movement information. KEY COMPETENCIES: EXECUTIVE INFLUENCE, OPERATIONS & LOGISTICS, CROSS-FUNCTIONAL TEAMS, REPORTING, COACHING & MENTORINGAdvised President during upheaval of sudden relocation of an entire department● Prepared relocation logistics information to President and advised on how to proceed● Guided Quality Management System group on operational updates post-merger● Coached new operations team and updated President on progress KEY COMPETENCIES: COACHING & MENTORING, PROTOCOLS, PROBLEM SOLVING, LEADERSHIPTrained new operator to perform senior level tasks● Supported training efforts after very sudden organizational transition● Assessed depth of commercial operations knowledge● Provided coaching and mentorship on how to properly execute corporate operations protocolKEY COMPETENCIES: EXECUTIVE INFLUENCE, REPORTING, ANALYSIS, ADMINISTRATION, STRATEGIC THINKING, INFORMATION MANAGEMENTSupported Marine division’s strategy to increase number of vessel fixtures to the Far East● Identified relevant historical data● Proposed appropriate report types for specific areas of analysis (volume, destination, number of vessels, time)● Delivered analytical reports to President

    • Operations Manager
      • Aug 2011 - Aug 2017

      Managed operations department including supervising and training staff, overseeing client contracts, crude terminal communications, and providing support to trading department. Evaluated supply and coordinated lifting programs for refineries. Facilitated and provided clients with cargo declarations, lifting dates, cargo updates, vessel approvals, loading information, and pricing confirmations.KEY COMPETENCIES: BOARD RELATIONS, CROSS-FUNCTIONAL TEAMS, LEADERSHIP, GLOBAL TEAMS, ANALYSIS, PRESENTATIONManaged cross-functional, global team that increased oil sales revenue by 4% per cargo● Led team with members from the US, UK, Singapore, and Angola and assessed status quo ● Analyzed different models employed by major oil companies● Presented suitable model to Board of Directors for considerationKEY COMPETENCIES: OPERATIONS & LOGISTICS, TEAM BUILDING, PROBLEM SOLVING, OIL & GAS, COACHING & MENTORINGOversaw operations for 33.3% of total corporate oil sales (1 Naptha and 30 crude oil cargoes per month)● Collaborated with other trading offices to understand monthly cargo allocations● Assigned cargoes and administrative tasks to direct reports, assuring a balanced workload● Supervised daily tasks/performance/administration associated with each cargoKEY COMPETENCIES: QUALITY MANAGEMENT, PROTOCOLS, TECHNICAL ACUMEN, COLLABORATION, CROSS-FUNCTIONAL TEAMSImplemented changes to Quality Management System that enabled ISO recertification● Reviewed current operations processes● Identified inconsistencies with process outlined in QMS● Partnered with QMS team to implement necessary revisions

    • Senior Crude Oil Operator
      • Apr 2011 - Aug 2011

      Liaised with clients, terminal operators, refineries, internal partners, and inspection companies on various matters. Monitored cargo allocations and lifting data. Trained junior schedulers and provided operational support across the enterprise. KEY COMPETENCIES: COST SAVINGS INITIATIVES, PROJECT MANAGEMENT, NEGOTIATION, DEMURRAGE, ANALYTICS, CORRECTIVE ACTIONAnalyzed and resolved demurrage claims saving company >$100K● Identified significant claim backlog and proposed corrective action● Evaluated and documented claims● Negotiated claim amounts with clients and suppliersKEY COMPETENCIES: PROBLEM SOLVING, ADMINISTRATION, RELATIONSHIP MANAGEMENT, OPERATIONS & LOGISTICSManaged operations for approximately 10 crude oil cargoes per month● Reviewed sale contracts● Developed relationships with clients, suppliers, and inspectors● Improved workload balance via diligent adherence to operational protocols

    • Singapore
    • Government Relations Services
    • 1 - 100 Employee
    • Assistant Operations Manager
      • Jan 2010 - Mar 2011

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Crude Oil Operator
      • 2004 - Jan 2010

Education

  • The University of Salford
    Bachelor's degree, Computer Science

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