Shipping Manager

• Mar 2023 - Present

Virtual Assistant

• Dec 2021 - Present

• Prepares PowerPoint presentations and ran slide shows remotely for virtual trainings. • Assists the coordination of various trainings by setting up training meetings on Zoom, Skype, or Google Teams across multiple time zones. • Answers and screens call to provide information, schedule appointments and take detailed messages regarding various training services. • Prepares PowerPoint presentations and ran slide shows remotely for virtual trainings. • Assists the coordination of various trainings by setting up training meetings on Zoom, Skype, or Google Teams across multiple time zones. • Answers and screens call to provide information, schedule appointments and take detailed messages regarding various training services.

Customer Service Specialist

• Jun 2019 - Feb 2023

Oversees all front desk operations with eye for company's reputation, staff productivity and operational efficiency. Answers telephone calls to field inquiries from clients, vendors and various other callers seeking information. Provides clerical and administrative support to company employees by typing copying and filing documents. Manages multi-line phone system directing individuals to desired personnel and providing general information about operations. Reviews and screens applicant resumes to identify qualified candidates. Helps with employee record keeping, including unemployment forms to support compliance procedures. Show less

Customer Service Manager

• Jul 2018 - Jun 2019

Administrative Support

• Apr 2018 - Mar 2019

Delivered top-notch administrative support to office staff, promoting excellence in office operations. Sorted mail and dispersed to correct departments and employees. Assisted coworkers and staff members with special tasks on daily basis. Maintained consistent and efficient flow of human resources information throughout departments by assisting Human Resource Manager. Delivered top-notch administrative support to office staff, promoting excellence in office operations. Sorted mail and dispersed to correct departments and employees. Assisted coworkers and staff members with special tasks on daily basis. Maintained consistent and efficient flow of human resources information throughout departments by assisting Human Resource Manager.

Industrial Trainee (Operations)

• Oct 2014 - Dec 2014

1. Acted as vessels shipping agent and handled sailing clearance from the Nigerian Navy and NIMASA. 2. Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork. 3. Studied functional relationships between different operational areas to better understand importance and impact of different decisions and protocols. 1. Acted as vessels shipping agent and handled sailing clearance from the Nigerian Navy and NIMASA. 2. Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork. 3. Studied functional relationships between different operational areas to better understand importance and impact of different decisions and protocols.