Experience

Texas A&M University-Corpus Christi

• United States
• Higher Education
• 700 & Above Employee

• Assistant Professor

  • Aug 2022 - Present



Georgia State University

• United States
• Higher Education
• 700 & Above Employee

• Clinical Instructor

  • Aug 2021 - May 2022



The University of Georgia

• Graduate Assistant

  • Aug 2017 - Aug 2021

• Graduate Research Assistant

  • Jul 2015 - Aug 2021

  Research and Teaching



Samsung Fire & Marine Insurance

• South Korea
• Insurance
• 400 - 500 Employee

• Senior Professional

  • Sep 2012 - Jul 2014



Hanjin Shipping

• Maritime Transportation
• 700 & Above Employee

• Assistant Manager

  • Jan 2005 - May 2010

  - Assistant Manager, North America Marketing and Sales team • Outperformed sales revenue by 20% in 2009 by evaluating competitive landscape of Korean special cargo market, performing extensive cost-benefit analysis, and redefining target customers • Coordinated vessel operation team, terminal operation team, and equipment operation team to support customer request on heavy machinery shipments • Managed space forecasting and daily space projection of three lanes to U.S. East Coast, and negotiated with headquarters to maximize space usage; exceeded given quota by 108% • Executed 30+ weekly sales calls and actively interacted with 200+ potential customers, obtaining 20+ new sales contracts - Associate, Business Analyst, CRM Team • Managed service claims and irregularities in Northeast Asia region by providing solutions and guidelines • Performed monthly documentation error analysis and developed error preventive measures • Led 2006 global customer satisfaction survey; interacted with 2,000+ customers globally, performed issue-analyses, developed strategic alternatives, and developed a summary report for management presentation • Designed comprehensive cargo tracing system to provide self-tracing mechanism for VIP clients • Developed automated code matching system to prevent shipping irregularities by creating uniformed code index Show less



Korea Economic Institute

• Washington D.C. Metro Area

• Summer Graduate Research Intern

  • Jun 2004 - Sep 2004

  • Conducted extensive researches on potential effect of Korea-US Free Trade Agreement, focused on welfare gains and trade diversion effect • Attended Washington D.C.-based economic conferences, programs, and congressional hearings and prepared reports to Korean government • Conducted extensive researches on potential effect of Korea-US Free Trade Agreement, focused on welfare gains and trade diversion effect • Attended Washington D.C.-based economic conferences, programs, and congressional hearings and prepared reports to Korean government