Eugeniu Ghelbur

Operational Director at Top Segway
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Contact Information
us****@****om
(386) 825-5501
Location
Seville, Andalusia, Spain, ES
Languages
  • Romanian Native or bilingual proficiency
  • Russian Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Limited working proficiency

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Credentials

  • Foundations: Data, Data, Everywhere
    Coursera
    Sep, 2023
    - Oct, 2024
  • ChatGPT Prompt Engineering for Developers
    DeepLearning.AI
    May, 2023
    - Oct, 2024
  • Instagram Marketing 2022: Complete Guide To Instagram Growth
    Udemy
    Feb, 2022
    - Oct, 2024
  • NFT Fundamentals (Buy, Create and Sell NFTs)
    Udemy
    Feb, 2022
    - Oct, 2024
  • SEO for Wordpress: Our Real Beginner's Google Success Guide
    Udemy
    Aug, 2021
    - Oct, 2024
  • HTML Essential Training
    LinkedIn
    Jun, 2021
    - Oct, 2024
  • HTML: Images and Figures
    LinkedIn
    Jun, 2021
    - Oct, 2024
  • Learning Video Production and Editing
    LinkedIn
    Jun, 2021
    - Oct, 2024
  • SEO Foundations
    LinkedIn
    May, 2021
    - Oct, 2024
  • The Complete Digital Marketing Guide 18 in 1
    Udemy
    May, 2021
    - Oct, 2024
  • The Complete Shopify Aliexpress Dropship course
    Udemy
    May, 2020
    - Oct, 2024
  • Real Estate Course Romania - Fire UP!
    REMAX Real Estate Group
    May, 2017
    - Oct, 2024

Experience

    • Spain
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Operational Director
      • Nov 2021 - Present

      I am Operational Director with a strong background in managing and optimizing operations in the entertainment industry. Currently, I hold the position of Operational Director at TopSegway Seville.🔑 Key Strengths:✔️ Operations Management: Proficient in streamlining processes, enhancing efficiency, and ensuring seamless day-to-day operations.✔️ Customer Experience: Dedicated to creating unforgettable and immersive escape room experiences that exceed customer expectations.✔️ Strategic Planning: Experienced in developing and executing strategic plans to drive business growth and expansion.✔️ Team Leadership: Skilled in building and motivating high-performing teams, fostering a collaborative work environment, and promoting professional development.💼 Professional Highlights:✅ Operational Excellence: Successfully managed and optimized operations at TopSegway Seville, ensuring exceptional customer service and satisfaction.✅ Process Improvement: Implemented efficient operational processes that resulted in reduced turnaround time and enhanced overall productivity.✅ Customer Satisfaction: Spearheaded initiatives to elevate the customer experience, leading to positive reviews and increased repeat business.✅ Strategic Growth: Collaborated with the executive team to develop and execute strategic plans that drove business growth and expanded the company's market presence.✅ Financial Management: Demonstrated expertise in budgeting, financial forecasting, and cost management, contributing to improved financial performance. Show less

    • Head of Events & Team Lead
      • May 2021 - Nov 2021

      As the Head of Events & Team Lead at TopSegway, I have the privilege of orchestrating remarkable events while leading a dynamic team and playing a crucial role in talent acquisition. With a passion for creating memorable experiences and a proven track record in event management, I am dedicated to delivering exceptional results, ensuring the seamless execution of all our events, and building a high-performing team.Key Responsibilities: • Strategize, plan, and execute a wide range of events, including corporate functions, product launches, conferences, and team-building activities. • Collaborate with cross-functional teams to define event objectives, themes, and desired outcomes, aligning them with TopSegway's overall marketing and business objectives. • Manage the end-to-end event planning process, from conceptualization and budgeting to logistics coordination, vendor management, and on-site execution. • Coordinate with external stakeholders, such as venues, vendors, and partners, to negotiate contracts, secure necessary permits, and ensure successful event partnerships. • Oversee event marketing and promotion, utilizing various channels such as social media, email campaigns, and digital advertising to maximize event reach and attendance. • Lead a team of event professionals, providing guidance, mentorship, and fostering a collaborative and high-performance culture. • Recruit, hire, and train talented individuals, ensuring the team is equipped with the skills and resources necessary to deliver exceptional events. • Stay up to date with industry trends and best practices, incorporating innovative event concepts and technologies to elevate the attendee experience. • Ensure exceptional customer service by addressing client inquiries, managing expectations, and providing tailored event solutions. • Maintain strong relationships with clients, partners, and vendors, fostering long-term partnerships and securing future event opportunities. Show less

    • Digital Marketing Specialist
      • Feb 2019 - May 2021

      As a former Digital Marketing Specialist at TopSegway, I had the opportunity to develop and execute successful digital marketing strategies that drove brand awareness, generated leads, and boosted online sales. With a deep understanding of digital platforms and consumer behavior, I contributed to enhancing TopSegway's online presence and achieving business objectives.Key Contributions: • Developed and executed comprehensive digital marketing plans aligned with TopSegway's marketing objectives and target audience. • Conducted thorough market research and competitor analysis to identify emerging trends, opportunities, and target audience preferences. • Created and optimized digital advertising campaigns across platforms such as Google Ads, social media, and display networks to effectively reach the target audience and drive conversions. • Produced engaging and compelling content for websites, blogs, social media, and email marketing campaigns to attract and retain customers. • Implemented search engine optimization (SEO) techniques to improve website visibility and increase organic traffic. • Monitored and analyzed digital marketing performance using tools like Google Analytics, providing valuable insights and recommendations for continuous improvement. • Collaborated with cross-functional teams, including design, content, and development, to ensure consistent brand messaging and a seamless user experience. • Managed social media platforms, engaging with followers, addressing inquiries, and nurturing brand loyalty. • Stayed up to date with industry trends, emerging technologies, and best practices in digital marketing, sharing valuable insights and recommendations with the team. • Measured and reported on key performance indicators (KPIs) to assess the effectiveness of digital marketing efforts and inform data-driven decision-making. Show less

    • Netherlands
    • Translation and Localization
    • 1 - 100 Employee
    • Junior Data Analyst
      • Aug 2023 - Present

      As a Freelance Junior Data Analyst at Contento, I was actively involved in collecting, analyzing, and interpreting data to support informed decision-making and drive business growth. My responsibilities included: ✅Data Collection and Cleansing: • Utilized SQL and Excel to extract, transform, and load (ETL) data from various sources. • Conducted data validation and cleaning processes to ensure accuracy and integrity. ✅Tools and Technologies: • Proficient in using data analytics tools like SQL, Excel, Python, R, and Tableau. • Familiarity with data visualization techniques and best practices. ✅Continuous Learning and Development: • Stayed up-to-date with industry trends and emerging technologies in data analytics. • Engaged in self-directed learning and attended relevant workshops or training sessions. This role allowed me to develop a strong foundation in data analysis, enabling me to contribute meaningfully to the organization's data-driven initiatives. Show less

    • Operational Director
      • May 2022 - Present

      I am Operational Director with a strong background in managing and optimizing operations in the entertainment industry. Currently, I hold the position of Operational Director at PlayDay Escape Room Seville. 🔑 Key Strengths: ✔️ Operations Management: Proficient in streamlining processes, enhancing efficiency, and ensuring seamless day-to-day operations. ✔️ Customer Experience: Dedicated to creating unforgettable and immersive escape room experiences that exceed customer expectations. ✔️ Strategic Planning: Experienced in developing and executing strategic plans to drive business growth and expansion. ✔️ Team Leadership: Skilled in building and motivating high-performing teams, fostering a collaborative work environment, and promoting professional development. 💼 Professional Highlights: ✅ Operational Excellence: Successfully managed and optimized operations at PlayDay Escape Room Seville, ensuring exceptional customer service and satisfaction. ✅ Process Improvement: Implemented efficient operational processes that resulted in reduced turnaround time and enhanced overall productivity. ✅ Customer Satisfaction: Spearheaded initiatives to elevate the customer experience, leading to positive reviews and increased repeat business. ✅ Strategic Growth: Collaborated with the executive team to develop and execute strategic plans that drove business growth and expanded the company's market presence. ✅ Financial Management: Demonstrated expertise in budgeting, financial forecasting, and cost management, contributing to improved financial performance. Show less

    • Junior Web Developer
      • Jun 2021 - Oct 2021

      As a former Junior Web Developer at leadsup.financial, I played a key role in building and maintaining dynamic websites and web applications. With a passion for coding and a strong foundation in web development technologies, I contributed to the team's success in delivering high-quality digital solutions. Key Contributions: • Collaborated with senior developers and designers to develop responsive and user-friendly websites and web applications. • Utilized HTML, CSS, and JavaScript to create visually appealing and interactive web interfaces. • Assisted in front-end development tasks, including website layout, navigation, and implementing visual designs. • Conducted thorough testing and debugging to ensure functionality and optimize website performance. • Worked with content management systems (CMS) to update website content and ensure seamless user experiences. • Assisted in integrating third-party APIs and services for enhanced website functionality. • Implemented best practices for website security and optimization, including optimizing page load speed and mobile responsiveness. • Maintained code documentation and collaborated in version control using Git for efficient code management. • Actively participated in team meetings and contributed to brainstorming sessions for new web development projects. • Kept up to date with the latest web development trends and emerging technologies, continuously expanding technical knowledge and skills. Show less

    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Digital Marketing Intern
      • Jun 2018 - Feb 2019

      As a Digital Marketing Intern at Radisson Blu, I had the opportunity to be immersed in the exciting world of digital marketing, working alongside a talented team to drive online engagement and enhance brand awareness. Throughout my internship, I contributed to various marketing initiatives, gaining valuable hands-on experience in the digital marketing landscape. Key Contributions: • Supported the digital marketing team in executing and optimizing digital campaigns across multiple platforms, including social media, email marketing, and paid advertising. • Assisted in creating engaging and compelling content for social media channels, websites, and other digital platforms to attract and engage target audiences. • Monitored campaign performance using analytics tools, providing insights and recommendations for optimization to enhance campaign effectiveness. • Collaborated with the team to develop and implement search engine optimization (SEO) strategies, resulting in increased website visibility and organic traffic. • Contributed to the creation of marketing materials such as landing pages, email newsletters, and promotional graphics. • Stayed updated with the latest trends and best practices in digital marketing, sharing insights and recommendations with the team. • Assisted in managing social media accounts, including content scheduling, community engagement, and monitoring of online conversations. • Conducted market research and competitor analysis, providing valuable input for marketing strategy development. • Supported the team in tracking and reporting key performance indicators (KPIs) to assess the effectiveness of digital marketing efforts. Show less

    • Moldova
    • Real Estate
    • 1 - 100 Employee
    • Commercial Real Estate Agent
      • Jan 2016 - Oct 2017

      As a Commercial Real Estate Agent at Chirii.md, I specialize in connecting businesses with the perfect commercial spaces to meet their needs. With extensive knowledge of the local real estate market, I assist clients in leasing, renting or purchasing commercial properties, providing expert guidance throughout the process. Key Responsibilities: • Identify and analyze commercial real estate opportunities, including office spaces, retail units, and industrial properties. • Prospect and build a strong network of clients, including businesses, investors, and property owners. • Conduct thorough property evaluations, market research, and financial analyses to determine fair market value and negotiate favorable terms. • Guide clients through the leasing or purchasing process, addressing their specific requirements and providing customized real estate solutions. • Collaborate with property owners, landlords, and other real estate professionals to secure competitive listings and maintain strong industry relationships. • Stay updated on market trends, zoning regulations, and legal considerations relevant to commercial real estate transactions. • Prepare and present comprehensive property proposals, financial models, and marketing materials to clients and stakeholders. • Negotiate lease agreements, purchase contracts, and other legal documents to protect the interests of clients and ensure successful transactions. • Provide exceptional customer service, promptly addressing client inquiries, concerns, and facilitating smooth property transactions. • Maintain accurate and up-to-date records of property listings, client interactions, and market activities. Show less

    • Germany
    • International Trade and Development
    • 1 - 100 Employee
    • Sales Manager
      • Aug 2013 - Jan 2016

      As a Sales Manager at Orange Moldova Retail Shops, I was responsible for driving sales growth and ensuring excellent customer experiences within a dynamic retail environment. With a keen understanding of the telecommunications industry, I lead a high-performing sales team to achieve and exceed targets. Key Responsibilities: • Develop and implement sales strategies to maximize revenue and market share for Orange Moldova Retail Shops. • Lead and motivate a team of sales associates, providing coaching and guidance to optimize their performance. • Collaborate with cross-functional teams to execute marketing initiatives and promotions effectively. • Monitor sales metrics, analyze data, and generate comprehensive reports to track performance and identify areas for improvement. • Foster strong relationships with key customers and identify opportunities for upselling and cross-selling. • Stay abreast of market trends and competitor activities to proactively adjust strategies and capitalize on emerging opportunities. • Ensure compliance with company policies, procedures, and standards for sales operations. • Address customer inquiries and concerns promptly, ensuring high levels of customer satisfaction and loyalty. • Drive a culture of exceptional customer service, consistently delivering a personalized and positive shopping experience. Show less

    • Area Sales Manager
      • Jun 2012 - Aug 2013

      Dedicated and results-driven Area Sales Manager at Auromex Prim, leading sales operations within a specific geographic region. With a proven track record of surpassing sales targets, I excel in driving revenue growth and expanding market share. - Develop and implement strategic sales plans to achieve and exceed sales goals within the assigned area. - Identify new business opportunities and forge strong relationships with clients, distributors, and partners to expand the customer base. - Conduct thorough market research and analysis to understand customer needs, market trends, and competitor activities. - Collaborate closely with the marketing team to create effective sales campaigns, promotions, and product launch strategies. - Show less

    • Moldova
    • Online Audio and Video Media
    • 100 - 200 Employee
    • Moderator
      • Aug 2011 - Jul 2012

      As a Moderator at Simpals, I played a pivotal role in overseeing the website 999.md and addressing client inquiries. My responsibilities included efficiently moderating content and providing prompt assistance to customers via phone calls. As a Moderator at Simpals, I played a pivotal role in overseeing the website 999.md and addressing client inquiries. My responsibilities included efficiently moderating content and providing prompt assistance to customers via phone calls.

Education

  • Universitatea Tehnică a Moldovei
    Unfinished, Information Technology
    2009 - 2011
  • High School "Grigore Grigoriu"
    High School Education
    2001 - 2009
  • Elementary School - "Cîrnateni"
    1997 - 2001

Community

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