Eugene Gorbis
IT Service and Support Training specialist at JobTrain- Claim this Profile
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Bio
Simon Lee
I had pleasure of working with Eugene at Callidus Software. Eugene is very effective at identifying problems and proposing potential solutions. Eugene is very thorough and detail oriented. He is capable of designing various test cases to improve the percentage of test coverage. In addition, Eugene always goes the extra miles to ensure that the products not only function well but also perform well. He remains calm and focused even under tight schedule or adverse situation, and continues to complete the work on time. Most importantly, Eugene has great work ethics and excellent integrity. Eugene is a trustworthy QA engineer.
Prabal Chakraborty
Eugene was my counterpart from QA side and we worked very closely on Reporting & Analytics Datamart Project at Callidus Software. It was an absolute pleasure working with him on the project, I found him to be a very quick learner and pro-active. When he joined the project, his understanding of the ETL process and the tools we used like Informatica PowerCenter was limited, but in a very short time span, he was able to grasp the entire architecture, set up the ETL QA automation and testing and more importantly he understood the source data and the business scenarios extremely well. Such was the case that, he used to create source data for Product Management teams and for Dev teams, so that we could use those data for demo's and development activities. He takes great pride in his work and is a team player.He will definitely be an asset to any team he joins.
Simon Lee
I had pleasure of working with Eugene at Callidus Software. Eugene is very effective at identifying problems and proposing potential solutions. Eugene is very thorough and detail oriented. He is capable of designing various test cases to improve the percentage of test coverage. In addition, Eugene always goes the extra miles to ensure that the products not only function well but also perform well. He remains calm and focused even under tight schedule or adverse situation, and continues to complete the work on time. Most importantly, Eugene has great work ethics and excellent integrity. Eugene is a trustworthy QA engineer.
Prabal Chakraborty
Eugene was my counterpart from QA side and we worked very closely on Reporting & Analytics Datamart Project at Callidus Software. It was an absolute pleasure working with him on the project, I found him to be a very quick learner and pro-active. When he joined the project, his understanding of the ETL process and the tools we used like Informatica PowerCenter was limited, but in a very short time span, he was able to grasp the entire architecture, set up the ETL QA automation and testing and more importantly he understood the source data and the business scenarios extremely well. Such was the case that, he used to create source data for Product Management teams and for Dev teams, so that we could use those data for demo's and development activities. He takes great pride in his work and is a team player.He will definitely be an asset to any team he joins.
Simon Lee
I had pleasure of working with Eugene at Callidus Software. Eugene is very effective at identifying problems and proposing potential solutions. Eugene is very thorough and detail oriented. He is capable of designing various test cases to improve the percentage of test coverage. In addition, Eugene always goes the extra miles to ensure that the products not only function well but also perform well. He remains calm and focused even under tight schedule or adverse situation, and continues to complete the work on time. Most importantly, Eugene has great work ethics and excellent integrity. Eugene is a trustworthy QA engineer.
Prabal Chakraborty
Eugene was my counterpart from QA side and we worked very closely on Reporting & Analytics Datamart Project at Callidus Software. It was an absolute pleasure working with him on the project, I found him to be a very quick learner and pro-active. When he joined the project, his understanding of the ETL process and the tools we used like Informatica PowerCenter was limited, but in a very short time span, he was able to grasp the entire architecture, set up the ETL QA automation and testing and more importantly he understood the source data and the business scenarios extremely well. Such was the case that, he used to create source data for Product Management teams and for Dev teams, so that we could use those data for demo's and development activities. He takes great pride in his work and is a team player.He will definitely be an asset to any team he joins.
Simon Lee
I had pleasure of working with Eugene at Callidus Software. Eugene is very effective at identifying problems and proposing potential solutions. Eugene is very thorough and detail oriented. He is capable of designing various test cases to improve the percentage of test coverage. In addition, Eugene always goes the extra miles to ensure that the products not only function well but also perform well. He remains calm and focused even under tight schedule or adverse situation, and continues to complete the work on time. Most importantly, Eugene has great work ethics and excellent integrity. Eugene is a trustworthy QA engineer.
Prabal Chakraborty
Eugene was my counterpart from QA side and we worked very closely on Reporting & Analytics Datamart Project at Callidus Software. It was an absolute pleasure working with him on the project, I found him to be a very quick learner and pro-active. When he joined the project, his understanding of the ETL process and the tools we used like Informatica PowerCenter was limited, but in a very short time span, he was able to grasp the entire architecture, set up the ETL QA automation and testing and more importantly he understood the source data and the business scenarios extremely well. Such was the case that, he used to create source data for Product Management teams and for Dev teams, so that we could use those data for demo's and development activities. He takes great pride in his work and is a team player.He will definitely be an asset to any team he joins.
Credentials
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System Administration and IT Infrastructure Services
GoogleMay, 2019- Nov, 2024 -
Google IT Support Professional Certificate
GoogleMay, 2019- Nov, 2024 -
IT Security: Defense against the digital dark arts
GoogleMay, 2019- Nov, 2024 -
Operating Systems and You: Becoming a Power User
GoogleApr, 2019- Nov, 2024 -
The Bits and Bytes of Computer Networking
GoogleApr, 2019- Nov, 2024 -
Technical Support Fundementals
GoogleMar, 2019- Nov, 2024 -
Google IT Support Professional Certificate
Coursera
Experience
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JobTrain
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United States
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Non-profit Organizations
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100 - 200 Employee
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IT Service and Support Training specialist
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Mar 2019 - Present
Assembled a computer from scratch. Installed an operating system on a computer: Windows 10 and Linux Ubuntu 18.04.2. Solid understanding of Internet and Web technologies Utilized common problem-solving methodologies and soft skills in an Information Technology settings Performed Windows 10 and Linux Ubuntu administration: set up users, groups, and permissions for account access. Installed, configured, and removed software on the Windows and Linux operating systems. Configured disk partitions and Filesystems. Worked with system logs and remote connection tools using command line and PowerShell for Windows and Bash for Linux. Utilized operating system knowledge to troubleshoot common issues in an IT Support Specialist role. Managed an organization’s computers and users using the directory services, Active Directory, and OpenLDAP. Applied best practices for securing a network: how to evaluate potential risks and recommend ways to reduce risk. Used Help Desk ticketing and inventory system (JIRA) Show less
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OpenText
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Canada
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Software Development
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700 & Above Employee
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Customer Support/ Application Support/ Software Quality Engineer
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Jan 2017 - Oct 2017
- Performed functionality, end-to-end system testing of VCUBE Portal OnDemand application which provide provisioning of the Customer environment in VMWare shell for Public and Private Cloud. - Participated in multiple VCUBE Portal OnDemand releases, run upgrade tests to ensure Customer data get preserved during upgrade process. - Participated in the Sprint planning process and interacted with developers in all stages of the Agile Development cycle using Version One Software. - Reported VCUBE Portal project defects to JIRA bug tracking system. - Participated in creation of UI Test Automation framework for UAT using Selenium Web Driver Tool. - Run VCUBE Portal OnDemand security test using ‘SOAP UI’ tool to verify multiple REST API’s don’t have any room for hacking; - Participated in VMWare 5.5 stack upgrade process, run sanity test of the different VMWare Components such as vCloud Director, vSphere Client, vShield Manager. - Monitor VMware Lab environment and run daily sanity test to ensure test environment is healthy. - Reported VMWare Lab environment specific issues to SeviceNow system; - Performed ServiceNow functional UI tests and usability test per Operations Team request and reported issues to IT Department; - Participated in VMWare 5.5 stack upgrade process, run sanity test of the different VMWare Components such as vCloud Director, vSphere Client, vShield Manager. - Performed vApp certification process as per Customer OnDemand, which include verification of application installation/patch/upgrade instructions and support to OnDemand Operations to satisfy customer POCs; - Performed Zabbix Monitoring and Reporting Tool testing in the Lab; - Run ad-hoc testing of major Zabbix Components on the different Customer environments: restart OS services, applications, hosts, templates, triggers, alerts, emails, dashboards, reports, maintenance mode. Show less
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Dell EMC
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Support/ Application Support/ SQA Engineer
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Jun 2012 - Jan 2017
- Performed functionality, end-to-end system testing of VCUBE Portal OnDemand application which provide provisioning of the Customer environment in VMWare shell for Public and Private Cloud. - Participated in multiple VCUBE Portal OnDemand releases, run upgrade tests to ensure Customer data get preserved during upgrade process. - Participated in the Sprint planning process and interacted with developers in all stages of the Agile Development cycle using Version One Software. - Reported VCUBE Portal project defects to JIRA bug tracking system. - Participated in creation of UI Test Automation framework for UAT using Selenium Web Driver Tool. - Run VCUBE Portal OnDemand security test using ‘SOAP UI’ tool to verify multiple REST API’s don’t have any room for hacking; - Participated in VMWare 5.5 stack upgrade process, run sanity test of the different VMWare Components such as vCloud Director, vSphere Client, vShield Manager. - Monitor VMware Lab environment and run daily sanity test to ensure test environment is healthy. - Reported VMWare Lab environment specific issues to SeviceNow system; - Performed ServiceNow functional UI tests and usability test per Operations Team request and reported issues to IT Department; - Participated in VMWare 5.5 stack upgrade process, run sanity test of the different VMWare Components such as vCloud Director, vSphere Client, vShield Manager. - Performed vApp certification process as per Customer OnDemand, which include verification of application installation/patch/upgrade instructions and support to OnDemand Operations to satisfy customer POCs; - Performed Zabbix Monitoring and Reporting Tool testing in the Lab; - Run ad-hoc testing of major Zabbix Components on the different Customer environments: restart OS services, applications, hosts, templates, triggers, alerts, emails, dashboards, reports, maintenance mode. Show less
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HEAT Software
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United States
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Software Development
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200 - 300 Employee
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Customer Support/ Application Support/ SQA Engineer
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May 2010 - Jun 2012
- Developed test cases and performed manual functional testing of IT Service Management and Inventory Management Enterprise Web Applications in the SaaS environment with “multi-tenant” DB backend on the Windows platform - Performed functional testing of backend services such as E-mail Listener, Workflow and Escalation engines on multiple User Interfaces such as Admin UI, Self Service UI and Saas web Client. - Performed failover testing for backend services. - Performed web browsers cross-testing - Involved in the Sprint planning process and interacted with developers and project team in all stages of the Agile Development cycle using Rally Software. - Run automation scripts for regression using QTP test automation tool. - Interacted with Tech Pubs in reviewing Help Guide docs - Participated in successful release of the ‘SAAS IT’ application Show less
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CallidusCloud
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United States
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Software Development
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200 - 300 Employee
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Customer Support/ Application Support/ SQA Engineer
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May 2007 - Mar 2010
- Developed test cases and performed black box functional, acceptance and upgrade testing of TrueComp Manager application on the different multi-tier platforms such as Solaris/WebLogic/Oracle, AIX/WebSphere/DB2, Windows/Weblogic/SQL Server. - Developed automated scripts and run automated regression test of TrueComp Manager GUI (Java Swing) using QTP 9.0. - Developed test cases and performed black box functional, acceptance and upgrade testing of Quota Management and Objective Management Flex written applications in the SaaS environment with “multi-tenant” DB backend on Solaris/WebLogic/Oracle platform using VLA infrastructure. - Run automated regression test of Quota Management and Objective Management GUI (Flex) using QTP 9.0. - Performed functional and upgrade testing of databases such as Analytic DB and Datamart using ETL utility, Informatica 8.6 and Businees Objects 3.0 client-server 3rd party software. - Developed test cases and performed functional, acceptance and upgrade testing of Management Reports using Analytic DB back-end. - Involved in the investigation of the Customer Issues and verified Customer Hot Fixes. - Involved in the Sprint planning process and interacted with developers and project team in all stages of the Agile Development cycle. - Interacted with Tech Pubs in reviewing Release Notes, Manager Guide, User Guide documents. - Worked as a lead with offshore QA Team. Show less
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Software Quality Assurance Engineer
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May 2006 - May 2007
- GMail: Analyzed requirements document to formulate detailed test plan, designed test cases and performed manual testing for the entire application. - Performed Black box testing of "GMail Mobile Application" (Java Application based). - Performed Black box testing of " GMail Mobile Web " on various mobile phones (Samsung, Sanyo, Treo, Blackberry, Motorola, Nokia) and carriers (Verizon, Cingular, T-Mobile, Sprint, AT&T) against different Mobile Web browsers (Palm OS, Windows Mobile,Openvawe, Teleca etc). - Run Automation Script using SILK 4 Test for GMAIL regression testing. - Created and executed BAT test cases for GMail Automation. - Conducted localization and internalization testing for GMail and IP's proxies testing for Google Mail across the world. - Performed functionality and performance testing of Mail Migration Tool (IMAP Fetcher) for Google Applications (Enterprises and Small Businesses Domain) against different mail servers: Cyrus, Courier, MS Exchange. - Performed Integration Testing of different Google Applications (Calendar, photos, Docs, Google Toolbar, Google Desktop). - Performed GMail compatibility tests on different OS and with different browsers versions. - Involved in the investigation of Customer Issues and interacted with developers and project team in all stages of Software Development Life Cycle. Show less
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Software Quality Assurance Engineer
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Apr 2004 - Apr 2006
Performed black box testing of web-based banking software, which allow customers to access and conduct banking transactions via Internet. The tri-tier application includes browser agent, WebLogic Server and Oracle Database backend. - Performed black box testing of web-based banking software, which allow customers to access and conduct banking transactions via Internet. The tri-tier application includes browser agent, WebLogic Server and Oracle Database backend. -
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Life Technologies
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United States
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Biotechnology Research
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700 & Above Employee
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Software Quality Assurance Engineer
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Nov 1999 - Dec 2002
- Performed black box testing of SQL*GT software (one of utilities of SQL*LIMS Software) Application includes window client, windows 2000 and UNIX server with Oracle DB backend. - Performed black box testing of Sequence Collector software. Application was tested against Windows NT, Windows 2000 and UNIX servers with Oracle database backend . - Accessed database using SQL statements to retrieve data from customer database for data verification. - Created automated scripts using Silk for testing GUI on Java Swing written applications. - Created test procedures, test matrixes, responsible for test data setup. Show less
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Education
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1978 - 1983
Odessa State Academy of Refrigeration
Bachelor Degree, Electrical Engineering, Heat and Power Engineering -
De Anza College
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JobTrain/Coursera
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UC Berkeley
Community
