Eugene Faulkner
Vice President Information Technology at VICI- Claim this Profile
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Bio
Experience
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VICI
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United States
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Retail
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1 - 100 Employee
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Vice President Information Technology
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Dec 2021 - Present
Walnut Creek, California, United States I established a dynamic technology team from scratch, facilitating the smooth migration to an advanced reverse logistics solution. I ensured optimal utilization of products while aligning purchase and browsing behavior to enhance the customer experience. Throughout this process, I demonstrated exceptional leadership skills in fixing operational inefficiencies and building high-performing teams. I managed a group of 6 onsite and offsite professionals responsible for providing comprehensive… Show more I established a dynamic technology team from scratch, facilitating the smooth migration to an advanced reverse logistics solution. I ensured optimal utilization of products while aligning purchase and browsing behavior to enhance the customer experience. Throughout this process, I demonstrated exceptional leadership skills in fixing operational inefficiencies and building high-performing teams. I managed a group of 6 onsite and offsite professionals responsible for providing comprehensive technology support, project implementation, and facilities management. Additionally, I successfully managed a budget of $4M, including a $3M CAPEX, optimizing resources and achieving our financial objectives. By leveraging my leadership and management skills, I was able to drive the successful implementation of the reverse logistics solution that saved costs. I take pride in the fact that I was able to establish and lead a team that consistently delivered high-quality results. · Implemented comprehensive data capture mechanisms to gain deeper insights into customer orders and returns. Its used to analyze customer behavior patterns to identify potential product quality, design, and vendor performance issues. · Oversaw the seamless transition of operations from Concord to Walnut Creek in July 2022. Additionally, I opened a new location in Los Angeles, CA in May 2023. · Management of integrating a pop-up store and multiple e-commerce solutions, including Shopify, to fuel company growth and expand market reach. · Created a cutting-edge corporate data warehouse platform utilizing industry-leading tools Snowflake, Sigma, DBT, and Fivetran. · Implemented a new reverse logistics partner, Happy Returns, to optimize return costs and streamline operational efficiency. · Integrated a new Warehouse Management System (WMS) with NetSuite and Shopify Plus to enhance overall operational performance and customer application services. Show less
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Tonal
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United States
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Wellness and Fitness Services
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200 - 300 Employee
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Vice President MIS
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Jul 2021 - Dec 2021
San Francisco Bay Area
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Zenni Optical
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United States
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Manufacturing
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100 - 200 Employee
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Vice President Information Technology and Services
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May 2018 - Jul 2021
Novato, California
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Sr. Director, Information Technology
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May 2017 - May 2018
Novato, California
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LeapFrog
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United States
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Computers and Electronics Manufacturing
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200 - 300 Employee
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Vice President Information Technology
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Sep 2013 - Sep 2016
Emeryville, CA I led a team of 27, with responsibly for all Web and IT services, operations, and Enterprise Business Applications including hiring/recruitment; department and corporate technical project management, budget Management including Multi-year technical roadmaps. Responsibility for Corporate IT systems (ERP, Supply Chain, Data Warehouse, WMS, EDI, email,..etc) and Web Operations(Data Center Hosting, Colocation, IAAS, and SAAS,), IT Compliance SOX, PCI/SAQ, Corporate database systems(Oracle, MSSQL… Show more I led a team of 27, with responsibly for all Web and IT services, operations, and Enterprise Business Applications including hiring/recruitment; department and corporate technical project management, budget Management including Multi-year technical roadmaps. Responsibility for Corporate IT systems (ERP, Supply Chain, Data Warehouse, WMS, EDI, email,..etc) and Web Operations(Data Center Hosting, Colocation, IAAS, and SAAS,), IT Compliance SOX, PCI/SAQ, Corporate database systems(Oracle, MSSQL, MySQL, CouchDB), Microsoft Windows and Apple PC and device support staff, and all Corporate equipment and software purchasing. Management of Global Datacenters and Network infrastructure design and maintenance including management and support for Oracle suite of 11i/R12, utilizing Linux, SUN Solaris, and Windows Servers; responsible for all hardware and software, server and client Security systems, and Server Virtualization Solutions(VMWare, Hyper-V, Xen, KVM and Solaris Zones) including responsibility of all corporate telecommunication services and contract management and negotiations.
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Vice President, Global Network Operations
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Apr 2012 - Sep 2013
Emeryville, CA Led team of 12, with responsibly for all Web and IT infrastructure and operations including hiring/recruitment; department and corporate technical project management, budget Management including Multi-year roadmaps. Responsibility for Corporate IT systems(email, file,..etc) and Web Operations(3rd party services, internal applications & SAAS), Microsoft Windows and Apple PC and device support staff, and all Corporate equipment and software purchasing. Management of Global Datacenters and… Show more Led team of 12, with responsibly for all Web and IT infrastructure and operations including hiring/recruitment; department and corporate technical project management, budget Management including Multi-year roadmaps. Responsibility for Corporate IT systems(email, file,..etc) and Web Operations(3rd party services, internal applications & SAAS), Microsoft Windows and Apple PC and device support staff, and all Corporate equipment and software purchasing. Management of Global Datacenters and Network infrastructure design and maintenance including management and support for Oracle suite of 11i applications and Siebel/OBIEE and Cognos data warehouse systems, utilizing Linux, SUN Solaris, Windows Servers, responsible for all hardware and software, server and client Security systems, and Server Virtualization Solutions(VMWare, Hyper-V, Xen and Solaris Zones) including responsibility of all corporate telecommunication services and contract management and negotiations.
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Sr. Director/Director, Global Network Operations
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Apr 2005 - Mar 2012
Emeryville, Ca Led team of 15 employees (web developers, Network, Server, and System Engineers, and PC Support Staff) in Emeryville, Hong Kong and China. Management of Global Network infrastructure, department budget management, telecommunication service management/contract negotiations; provide leadership in server (Dell, HP, SUN x86 and Spark and Niagra Platforms, using windows 2003, Linux(FC3 & 4,Redhat Ent 3 & 4, Centos 3 &4) and Solaris 8 and 9) procurement, design, and implementation; data center design… Show more Led team of 15 employees (web developers, Network, Server, and System Engineers, and PC Support Staff) in Emeryville, Hong Kong and China. Management of Global Network infrastructure, department budget management, telecommunication service management/contract negotiations; provide leadership in server (Dell, HP, SUN x86 and Spark and Niagra Platforms, using windows 2003, Linux(FC3 & 4,Redhat Ent 3 & 4, Centos 3 &4) and Solaris 8 and 9) procurement, design, and implementation; data center design & Management; oversee global data security and corporate back-ups, SOX remediation, and Global corporate e-mail system. Monitor network for optimal performance, security and reliability; manage network design through Cisco switches, routers, and firewalls.
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ViewSonic
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Global Network Manager, IT
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2002 - 2005
Global Network Responsibilities WAN deployment and management Data Center management Global network hardware deployment & management System & Security Monitoring Managed group of 4 network admin/engineers Cisco Certified Network Administrator Cisco Certified Network Proffessional(Routing Exam)
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Sr. Network Engineer
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Jun 1996 - May 2002
Network Engineer with responsibilities for the following Telecommunications Management Network Hardware deployment and Management Network Systems Monitoring Data Center Management Cisco Certified Network Administrator
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Education
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University of Kentucky
Bachelor of Science, Double Major, Electrical Engineering & Physics; Minor, Mathematics