Production Operator

• Jun 2023 - Present

Multi Skilled Operator

• Jan 2023 - Jun 2023

Production Team Leader

• Jan 2022 - Dec 2022

Senior Account Executive

• Mar 2021 - Dec 2021

Country Product Manager - Notebook

• May 2019 - May 2020

Forecasting of productsEnsuring shipping deadlines are metP&L for NZ RegionStructuring of products to meet demand in the marketQuarterly rebate structure for AGP Partners and DistributorsDistribution & Resellers Sell out/Thru campaigns

Country Key Account Manager

• Jul 2017 - Apr 2019

Looking after the Key Accounts Nationally which consists of Retail, Online and Channel customers.Responsible for accurate quarterly/annually forecasts based on growth planned for each customer based on the seasonality of the quarters.Evaluate competition information on a weekly basis and action accordingly based on the information obtained.Managing clients expectation to position Asus as a top quality brandManaging the Key Accounts product mix to ensure no conflict arise within the Key Accounts. Travel regularly to engage with Key Accounts to ensure no opportunity will be missed.Close quarterly orders and get commitment on the forecast.Plan quarterly orders based on targets and strategic products that needs more attention to gain more traction in the market.Keeping clients informed of new models launching, ensuring current stock will be able to sell to make way for new technology - Based on customer needs.Submit quarterly marketing plans for each account ranging from broadsheet, online banners to incentives etc. Show less

SMB Team Manager

• Mar 2014 - Jun 2017

• Responsible for the SMME segment.• Responsible for Tarsus online portal.• Ensure that online growth is achieved as agreed with shareholders.• Negotiating the best possible deal with the Product Management were both parties can benefit.• Assisting Product Management with their aging stock profile (prioritize moving aging stock)• Increase SMME revenue.• Cross border warranties.• Retail warranties.• Managing Call volumes.• Reporting on outbound call campaign back to Product Management and adjusting the product offering accordingly.• Monthly reporting to General Manager regarding the increase/decrease in revenue, online activity, campaign outcomes etc.• Set growth plans in place.• One on one meetings/Coaching.• Meetings with vendors to discuss future promos/incentives.• New business development in the online segment as well as SMME/SMB• Strategize the best go to market in conjunction with the marketing department• Hiring of high performing staff.• Performance management with underperforming staff.• Personal Development plan• Quarterly Performance appraisals Show less

Account Manager / Team Leader

• Jan 2011 - Mar 2014

Tarsus Technologies is the largest information technology distributor in South Africa.Main responsibilities include building and maintaining a customer base ensuring optimum client satisfaction. Duties include but are not limited to Outbound and inbound calling with to build, grow and maintain a customer base, focusing on regional specials and promotions, quoting customers, checking availability ensuring customer deliveries and pickups, with the express goal of achieving set turnover and GP targets. Ultimately insuring customer satisfaction and profitability.I was indirectly responsible for a small team of account managers.Submitting PTQ’s and requesting OPG’s.Promoting Growth within existing client base. Show less

Senior Sales Consultant

• May 2009 - Dec 2010

Main responsibilities include building and maintaining the regional customer base in conjunction with the Branch Manager. Outbound and inbound calling with to build, grow and maintain a customer base, interfacing with HQ in order to facilitate national specials and promotions, quoting customers, checking availability with suppliers and ensuring customer deliveries and pickups, with the express goal of achieving set turnover and GP targets. This is backed by a solid knowledge of IT hardware, peripherals, and software and industry trend Show less

Sales Consultant

• Nov 2008 - Apr 2009

Sahara Computers is a leading supplier and highly recognizable brand in the South African digital lifestyle and information technology arena. Sahara, in conjunction with its vendors and channel resellers, delivers solutions & services to IT infrastructure development in Southern Africa. Responsibility to build and maintain a customer base by handling incoming customer queries. This includes quoting, handling account enquiries, product delivery and promotions with a focus on up-selling to achieve monthly GP and turnover targets. Show less

Sales Manager

• Jan 2008 - Oct 2008

Getting new business as well as maintaining existing client base maximizing company revenue. Had to oversee any projects that come to light from quotation stage right up to Implementation and after service. Selling SLA’s to a set customer base Dealing with any problems that may arise and handling the query in an efficient way. Ultimately achieving customer satisfaction Getting new business as well as maintaining existing client base maximizing company revenue. Had to oversee any projects that come to light from quotation stage right up to Implementation and after service. Selling SLA’s to a set customer base Dealing with any problems that may arise and handling the query in an efficient way. Ultimately achieving customer satisfaction

Sales Consultant

• Jan 2005 - Dec 2007

Sahara Computers is a leading supplier and highly recognizable brand in the South African digital lifestyle and information technology arena. Sahara, in conjunction with its vendors and channel resellers, delivers solutions & services to IT infrastructure development in Southern Africa. Responsibility to build and maintain a customer base by handling incoming customer queries. This includes quoting, handling account enquiries, product delivery and promotions with a focus on up-selling to achieve monthly GP and turnover targets. Show less