Experience

NetCost Market

• United States
• Retail Groceries
• 1 - 100 Employee

• Senior Information Technology Specialist

  • Jan 2019 - Present

  • Design and manage 3cx PBX • Manage Soti MDM • Research various hardware and software as needed for projects. • Implemented and managed Office 365 and Azure AD • Manage Cisco switches, ASA, and Aruba AP • Assist and design POS integration with Credit card processing. • Implemented Remote Connectivity products. • Design and manage 3cx PBX • Manage Soti MDM • Research various hardware and software as needed for projects. • Implemented and managed Office 365 and Azure AD • Manage Cisco switches, ASA, and Aruba AP • Assist and design POS integration with Credit card processing. • Implemented Remote Connectivity products.



Overkill Productions

• Miami/Fort Lauderdale Area

• Senior Electrical Design Tech

  • Sep 2012 - Present

  • Overkill is a global art and design firm • Responsible for all device management (ipad, macbook pro, iphone, and android) • Support Windows 7 desktops and laptops • Maintain Web and Email services • Develop custom software to control lighting and interactivity on custom installations • Troubleshoot all VPN Issues • Support and develop websites for projects • Maintain onsite VOIP phone handsets • Install and maintain all hardware across all platforms • Overkill is a global art and design firm • Responsible for all device management (ipad, macbook pro, iphone, and android) • Support Windows 7 desktops and laptops • Maintain Web and Email services • Develop custom software to control lighting and interactivity on custom installations • Troubleshoot all VPN Issues • Support and develop websites for projects • Maintain onsite VOIP phone handsets • Install and maintain all hardware across all platforms



IPsoft

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Network Engineer

  • Apr 2009 - Sep 2012

  •Interact and troubleshoot issues with various ISP’s on behalf of CISCO and CISCO GTM clients •Responsible for CISCO GTM monitoring and CMDB changes •Support XP ,Vista, and Windows 7 desktops for various clients •Maintain proprietary applications for our clients •Troubleshoot VPN and Web application issues •Maintain BES server and Blackberry handhelds •Support a clients in a remote capacity •Configure AD and Exchange accounts •Support a custom implementation of Nagios •Maintain SNMP monitoring checks for CISCO devices •Maintain the linux servers at the client site •Support a mysql linux db for our in-house custom application Show less



EpsilonIT Solitions

• SR IT Tech

  • Jul 2008 - Mar 2009

  Currently working at Epsilon IT Solutions I am the direct support contact for several law and doctors offices. Some of my higher level clients required me to design and manage several MS AD, Exchange, and Blackberry BES environments for my clients, create Symantec scan policies, design and maintain IIS websites, manage the required and sql and my sql databases for the patient file applications, design Cisco, AVAYA, and Open SIP phone systems. Some of my clients have required me to install different routers and AP wireless devices. I sometimes have hire outside consultants and am responsible for all aspects of there daily tasks. I also interface with most of the IT vendors and am responsible for choosing them. I enjoy all aspects of IT and stay up to date on them and am a member of several IT blogs. Show less



Markit

• United Kingdom
• Information Services
• 400 - 500 Employee

• Associate Infrastructure

  • Jan 2008 - Jul 2008

  Manage 2003 AD, Terminal Server, and Exchange 2003.Support XP desktop and XP Embedded thin clients. Provide onsite and remote support to financial analysts. Support day to day issues for senior management. Configure and support Cisco Call Manager PBX. Support Cisco VPN. Maintain out in house Bloomberg terminals. Support Blackberry and GOOD handhelds. Interact with various vendors on behalf of the client to resolve support and quality issues. Troubleshoot and support Excel macro and add in in-house programs. Assist with new office deployment Show less



Gravitas

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Engineer II

  • Jan 2007 - Dec 2007

  Manage Novel/2k3 AD environment for a hedge fund in CT. Provide personalized support for hedge fund traders and senior management. Configure and maintain AVAYA PBX/VOIP systems. Support Windows 2000/XP/OS X workstations, Windows 2000/2003 servers, and Novell NetWare servers. Provide onsite and remote support to traders and financial analysts. Responsible for Citrix Metaframe presentation Servers. Maintain physical desktop/server hardware. Support our clients Bloomberg/Thomson Reuters applications. Support Checkpoint R62 FW, VPN gateway and VPN-1 UTM Edge appliances. Install and support Blackberry Enterprise Server, Blackberry Devices, and BBconnect clients. Interact with various vendors on behalf of the client to resolve support and quality issues Show less



Liquidnet

• United States
• Financial Services
• 300 - 400 Employee

• SA/telecomunications Engineer

  • Jun 2004 - Dec 2006

  Responsible for Level I, II, and III phone/desktop support for Windows XP/2000/200X Server, Office 2000/XP/2003 Professional, Outlook XP/2003, Palm handhelds and software, Internet Explorer/Firefox, and various HP/Dell printers. Maintained Bloomberg Professional software. Proactively identified problems in the computing environment to avert adverse customer impact. Responsible for all “Good Mobile Messaging” maintenance. Preformed daily WebEx meeting setup and user maintenance. Maintained accurate inventory records and adhered to all Asset Management guidelines. Participated in the implementation of policies and procedures related to desktop hardware, server and software acquisition, use, support, security, and backup. Worked with Integrator companies to design and pick out Conference room equipment (e.g. Polycom, Creston, Infocus and Sanyo projectors). Installed and configured VPN clients. Responsible for resolving hardware related issues on Dell PowerEdge 1650/1750/1850/2550/2650/2850/6850, Dell Precision/Dimension/OptiPlex workstations HP DL360 and DL380 IBM 366. Troubleshot VPN connection issues Show less