Experience

Suzuki Malaysia

• Retail Motor Vehicles
• 1 - 100 Employee

• Sales Marketing Executive

  • May 2022 - Present

  1. Maintain good rapport and support dealers in their business by daily visit and phone call with dealers. Then submit the daily report to the management.2. Execute or coordinate the planned activities and yearly A&P activities preparation.3. Involve, monitor and follow up promotional, marketing and corporate activities.4. Monitor dealers' stock level, registration of the bikes and generate a weekly report with justification to the management.5. Collect, analyze and resolve dealers' feedback and complaints.6. Achieve market share objectives and targets.7. Collection of orders and due accounts.8. Monitor market information and competitors activities. Then compile all the information and generate a montly report.9. Handling of warranty and delivery claims.



Edaran Tan Chong Motor Sdn Bhd

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Sales Executive ( Dealers Department)

  • Mar 2020 - Jun 2021

  1. Window person between dealers with ETCM in terms of standards, procedures, quality, system and warranty issues.2. As a main PIC between dealers for customers' complaint and communication from response.3. Carry out audit by paying monthly visit at Nissan dealers and ensure all processes are complied and all dealers pass with minimum 80%.4. Assist all dealers' service operation on other related activities or campaigns to boost up dealers' business opportunity.5. Guide and motivate dealers to understand and comply with ETCM policies.6. Monitor achievement by monthly and forecast accumulative performance.7. Assist dealers in achieving target and ensure all direction and activities are conducted accordingly.8. Ensure all approved projects to be implemented at nationwide dealers with timeline.



Canon Marketing (Malaysia) Sdn. Bhd.

• Malaysia
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Manager

  • Feb 2018 - Feb 2020

  1. Initiate sales process by scheduling appointments, making initial presentations and understanding corporate clients' requirements.2. Close sales by building good rapport with corporate accounts, explaining products and services capabilities, overcoming objections, preparing contracts and proposal.3. Expand sales in existing corporate accounts by introducing new products and services and also developing new applications.4. Achievement of sales targets and delivery of high quality customer service to the existing and potential corporate clients.5. Contribute information to market strategy by monitoring competitive products and reactons from corporate accounts.6. Recommend new products and services by evaluating current product results and identifying needs to be filled.7. Resolve any issues and problems faced by customers and deal with complaints to maintain trust.8. Serve as the link of communication between corporate customers and internal teams.



SUCCESS ELECTRONICS & TRANSFORMER MANUFACTURER SDN. BHD.

• Malaysia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Assistant Key Account Manager

  • Jan 2014 - Feb 2018

  1. Build, maintain and grow relationship with end user and agent.2. Organize sales visit for the assigned countries such as Thailand, Myanmar, Brunei, Hong Kong, Taiwan and Kenya.3. Establishing new business.4. Strong understanding of lighthing and transformer.5. Demostrating or presenting products.6. Excellent problem solving skills with the ability to drive resolution.7. Ability to use AutoCAD software to read drawings amd communicate design concept.8. Issue Performa Invoice, quote tender project and others documentation works.9. Maintain timely follow-ups on quotations, documenting wins or loses with available background information.10. Arrange trade exhibitions, conferences, seminars and meetings in Hong Kong, Thailand, Myanmar and Kenya.



MACH by Hong Leong Bank

• Personal Financial Consultant

  • Jan 2013 - Dec 2013

  1. Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches roadshow and any other sales activities to achieve sales targets.2. Access or evaluate and propose credit aplications diligently.3. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.4. Provide excellent customers service and uphold professionalism to reflect Bank's image.5. Seek continuous improvement in the following areas to enhance job skills and competencies:-- product knowledge- selling skills- market and competitors6. In charge of credit card, personal loan, mortgage loan and hire purchase.