Sustainability Consultant

• Sep 2022 - Present

Energy Assessor DEA/NDEA/DEC

• Feb 2017 - Sep 2022

Conducting inspection for domestic dwellings and non-domestic units to produce EPCs and Recommendation Reports using RdSAP and iSBEM software. Offering recommendations on how to pass MEES. Carrying out condition survey for domestic dwellings. Conducting inspection for domestic dwellings and non-domestic units to produce EPCs and Recommendation Reports using RdSAP and iSBEM software. Offering recommendations on how to pass MEES. Carrying out condition survey for domestic dwellings.

Property Management Assistant

• Oct 2016 - Jan 2017

Responded and addressed the maintenance issue of a property. Liaised with contractors regarding any maintenance works. Arranged work on properties such as cleaning and maintenance and repair works. Oversaw the maintenance repair works. Assisted with income enquiries from tenants via telephone or email. Advertised and promote property vacancies. Carried out inventory check-in and check-out report. Initiated quarterly inspection report to the Landlord. Raised invoice for the landlord. Show less

Domestic Energy Assessor (weekend only)

• Jul 2016 - Jan 2017

Identified property features that determine the age band period of a property. Inspected and assessed the energy efficiency of a property. Initiated energy performance certificates. Carried internal wall to wall measurement. Provided advice and guidance to clients on how to implement green deal. Identified property features that determine the age band period of a property. Inspected and assessed the energy efficiency of a property. Initiated energy performance certificates. Carried internal wall to wall measurement. Provided advice and guidance to clients on how to implement green deal.

Sales Negotiator

• Sep 2015 - Feb 2016

Responsibilities included: Took part in a ring out session with the use of telephone to see if the potential buyers were interested with out stock of properties and matched to their requirements. Generated appointments for viewings. Shown potential buyers to properties that they wish to view. Provided feedback and advice to vendors on viewings or changes they need to make. Placed advert each week and liaising by phone and email with solicitors, building societies and surveyors when potential buyers want to progress in a property transaction. Skill used: I was able to input my property knowledge to this job which gave me a huge satisfaction in terms of delivering customer services to potential buyers. Main achievements: Learnt how to use Reapit when it came to matching applicants with the right properties. Strengthened my interpersonal skills in relation to my colleagues within the sales and lettings department. Polished up my writing skills. Show less

Lettings Negotiator

• Jul 2014 - Aug 2015

Responsibilities included: Carried out a number of viewings to potential renters who were interested in renting a room. Executed tenancy agreements to applicants. Provided customer services which included dealing with complaints. Maintained the day to day running of the office while directors were away. Written out instruction menu for interns to follow the appropriate procedure of viewing. Main achievements: Learnt how to use different websites when it came to uploading pictures of properties such as Spareroom and Gumtree. Refines my communicative and writing skills. Enhanced my ability to listen to tenants concern with a considerate view and answer them in an effective manner. Both of the directors gave confidence to me that I can be in charge of the day to day running of the office when they are away. Show less

Winkworth training academy

• Jul 2014 - Aug 2014

Skills and knowledge included: Learnt the steps of how to conduct a viewing in a professional manner. Being taught how the property management team had looked after investors’ portfolio when there are new tenants moving into the property. Got familiarise with legislation for sales and lettings such as Landlord and Tenant Act 1985, Data Protection Act 1998 and the Equality Act 2010 Skills and knowledge included: Learnt the steps of how to conduct a viewing in a professional manner. Being taught how the property management team had looked after investors’ portfolio when there are new tenants moving into the property. Got familiarise with legislation for sales and lettings such as Landlord and Tenant Act 1985, Data Protection Act 1998 and the Equality Act 2010