Euclides Arone Armando Ubisse

Customer Success Representative - Mozambique at DreamStart Labs
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Contact Information
us****@****om
(386) 825-5501
Location
Maputo, Cidade de Maputo, Mozambique, MZ

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5.0

/5.0
/ Based on 2 ratings
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Jean-Marie Lafia

I am delighted to write a LinkedIn recommendation for Euclides Ubisse, who has been an exceptional Customer Success Representative. During our time working together, Euclides demonstrated outstanding teamwork skills. He consistently collaborated with colleagues, fostering a positive and supportive work environment. His ability to communicate effectively and openly contributed greatly to the success of our team projects. Euclides' problem-solving skills are remarkable. He has an innate ability to analyze complex issues, find practical solutions, and implement them efficiently. His dedication to process improvement has resulted in increased productivity and streamlined operations within our team. His techsaviness is truly impressive. Euclides quickly grasps new technologies and efficiently incorporates them into his work processes. His adaptability to changing technological landscapes has been a significant asset to our team. Above all, Euclides' commitment to customer satisfaction is exemplary. He consistently goes the extra mile to ensure that our clients receive the highest level of service. His attentiveness and genuine care for customers have great impact on DreamStart Labs' partnership in Mozambique. I recommend Euclides Ubisse for any position that requires a dedicated, proactive, and customer-focused professional. He will undoubtedly be a valuable asset to any organization.

Jennie Vader

Euclides is a patient and persistent member of our customer support support team. He has diligently worked through many challenging issues with clear communication and thorough documentation which both reassures our client and helps the technical team troubleshoot those issues. Euclides is also proactive and innovative. He created a dynamic and effective Microsoft Power Bi dashboard for his client and I am sure he can help us create even more reports to help the organization analyze our data!

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Credentials

  • Descubra o Microsoft Project
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Integração
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Ética
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Project Managementt
    Project Management Institute
    Sep, 2022
    - Nov, 2024
  • Torne-se um Gestor de Projetos
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Aquisições
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Comunicação
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Partes Interessadas
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Qualidade
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Riscos
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Gestão de Orçamentos em Projetos
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Solicitações de Mudança
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Gestão de Equipes de Projetos
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Contabilidade Tributária: Lucro real, presumido e Simples
    Udemy
    Jun, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Fundamentos de Gestão de Projetos: Como Liderar Projetos
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Fundamentos do Atendimento ao Cliente
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Gerenciamento de Cronogramas de Projetos
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Contabilidade Tributária: Simples Nacional
    Udemy
    May, 2022
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Representative - Mozambique
      • Oct 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • QA Transcription
      • Jun 2021 - Dec 2021

      As a Portuguese QA transcriber, I have to ensure accurate and high-quality transcriptions. I review audio recordings and compare them with written transcripts, carefully checking for errors and inconsistencies. My goal is to deliver reliable and error-free transcriptions. I pay meticulous attention to detail, comparing the transcribed text with the original audio. I focus on word choices, grammar, punctuation, and formatting to maintain accuracy and verbatimness. Grammar and language quality are vital areas of my focus, as, in Portuguese, accentuation is extremely important. I meticulously review transcriptions for grammatical errors, typos, and clarity, making necessary edits to achieve a grammatically correct and coherent final transcript. I conduct additional research and seek clarification to accurately transcribe the material in cases of ambiguity or unclear content. QA transcription involves rigorous quality control. I follow the WOW.AI established guidelines and protocols to identify and address potential issues, ensuring the final transcript meets high standards of quality. In summary, as a QA transcriber, I ensure accurate, consistent, and high-quality transcriptions. With attention to detail, adherence to guidelines, and continuous improvement, I strive to deliver reliable transcripts that meet clients' specific requirements and expectations. Show less

Education

  • Universidade Anhanguera São Paulo
    Curso Superior de Tecnologia (CST), Tecnologia da Informação
    2022 - 2024
  • Instituto Superior de Contabilidade e Auditoria de Moçambique
    graduation, Accounting and Auditing
    2018 -

Community

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