Eucharia Chukwubuokem
Graduate Assistant at Department of Technology at Illinois State University- Claim this Profile
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Bio
Credentials
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Annual DCFS Training
Illinois State UniversityOct, 2022- Nov, 2024
Experience
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Department of Technology at Illinois State University
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United States
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Education Administration Programs
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1 - 100 Employee
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Graduate Assistant
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Sep 2022 - Present
• Assisted in conducting research on make-ready planning using flow walks and simulation, focusing on risk assessment, mitigation strategies, and project progress monitoring. • Gathered and analyzed data from case studies, industry reports, and literature reviews. • Collaborated with my professor to create project plans, timelines, budgets, and project management training materials. • Developed and executed social media strategies to increase departmental visibility and engagement, resulting in a 20% growth in followers. • Conducted data analysis to measure social media performance and used insights to refine strategies, while also collaborating with department faculty to promote events, research, and achievements. Show less
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Expedia Group
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United States
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Software Development
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700 & Above Employee
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Product Manager
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May 2023 - Jul 2023
• Led Engineers and UX team using Agile to deliver a unique feature in the mobile application and web. • Analyzed customer feedback and behavior through web analytics tools to optimize user experience. • Collaborated with the design and development teams to create a user-friendly interface and implement the User-generated content (UGC) feature. • Assisted in user acceptance testing (UAT) and bug tracking using Jira tool during the feature development phase in smart shopping. • Conducted market research and competitor analysis to discover opportunities, market trends, and customer needs on the Property display page (PDP). Show less
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Globus Bank
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Nigeria
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Banking
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200 - 300 Employee
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Operations
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Sep 2021 - Aug 2022
• Improved the Core Banking Applications by collaborating with the Software Engineers – Increasing product affinity and consumer retention • Devised a plan to automate the manual process of debiting customers by initiating and supervising the GLOBUS BANK customized application project • Led in the upgrade of the Customer relationship management (CRM) Platform using the Microsoft project schedule • Supervised transaction reports of other branches and ensured a high degree of improvement and accuracy • Monitored, modified, and executed transactions using the FINACLE application Show less
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Vanguard Media Limited
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Nigeria
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Media Production
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100 - 200 Employee
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Junior Product Manager
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Feb 2020 - Aug 2021
Supervised the customer interaction process to ensure customer service satisfaction, and retention Designed creative ideas from strategic conferences with Stakeholders which generated a revenue Participated in information sharing, created awareness, and ensured projects were successfully completed on time and within estimated budget Supervised the customer interaction process to ensure customer service satisfaction, and retention Designed creative ideas from strategic conferences with Stakeholders which generated a revenue Participated in information sharing, created awareness, and ensured projects were successfully completed on time and within estimated budget
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Education
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2022 - 2024
Illinois State University
Master's degree, Technology- Project Management -
2019 - 2019
Johannes Kepler Universität Linz
Exchange Program, Sociology
Community
