Etienne Faria

Operations Manager at HFC Interiors
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Contact Information
us****@****om
(386) 825-5501
Location
GE
Languages
  • Portuguese -

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Leila Regan-Porter

I was lucky enough to have Etienne work for me as an intern at Ticket Alternative. From the very beginning she showed great initiative. Always reliable, a hard worker, smart and eloquent, it was obvious that she would be a keeper. Etienne moved pretty quickly from the usual menial intern tasks (all of which she performed thoroughly and with enthusiasm) to more involved duties. Her experience as my intern resulted in a full-time position for her at the company, and we were all very pleased with her work. I wish her nothing but the best for the future and am sure whatever company is lucky enough to find a position for her will be just as pleased with what she can achieve.

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Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2023 - Present

    • Office Manager and Purchasing Agent
      • Jun 2020 - Jan 2023

    • United States
    • Wholesale
    • 100 - 200 Employee
    • Inside Sales Associate
      • Jun 2019 - Jun 2020

      Grow and nurture client relationshipsExceed sales goals given by showroomWork as a team to generate new clients and cultivate salesAssist clients with fabric and furniture selectionProcess all sales orders and work with clients to provide knowledge of the order process

    • Expeditor/Sales Support Specialist
      • Mar 2018 - Jun 2020

      Process purchase orders and provide sales support

  • Le Jardin Francais
    • Greater Atlanta Area
    • Flower Shop Manager
      • Aug 2017 - Jan 2018

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Wholesale Allocator
      • Jun 2015 - Apr 2016

      - Execute merchandise allocations and ensure the timely shipment of goods to all US major accounts. - Handle drop ship orders for major accounts. - Process EDIs. -Sales order entry and other apparel system housekeeping. -Coordinate with logistics team on incoming shipments from our overseas factory to guarantee arrivals of stock within promised ship windows. -Analyze data to ensure the most optimal allocation of merchandise. - Execute merchandise allocations and ensure the timely shipment of goods to all US major accounts. - Handle drop ship orders for major accounts. - Process EDIs. -Sales order entry and other apparel system housekeeping. -Coordinate with logistics team on incoming shipments from our overseas factory to guarantee arrivals of stock within promised ship windows. -Analyze data to ensure the most optimal allocation of merchandise.

    • Fabric Production Coordinator
      • Dec 2014 - Mar 2015

      -Analyze purchase orders and calculate fabric yardage to ensure accurate amounts of raw material are acquired for the upcoming season-Coordinate the logistics of all imports of fabric and raw materials from overseas vendors-Handle all fabric purchasing -Responsible for all fabric printing, laser cutting, embroidery, etc.

    • Administrative Sales Assistant
      • Mar 2014 - Dec 2014

      -Handle all return authorization requests and present to upper management for approvals-Provide customer service assistance to retailers regarding their orders, returns, payments, etc.-Assist sales representatives by handling order entry, making revisions, providing information on customer order statuses, payments statuses-Input garment information and ensure that RLM has all relevant style and production information such as HTS codes, garment information and all other pertinent information necessary for distribution-Process e-commerce orders, update tracking and order status -EDI processing for major accounts using GXS, Lingo and Intertrade-Supervise shipping department to oversee that all orders are shipping on time Show less

    • United States
    • Retail Apparel and Fashion
    • 400 - 500 Employee
    • Sample Merchandise Coordinator
      • Jun 2013 - Jan 2014

      -Handle all sample requests and coordinate with various brands and showrooms on behalf of Revolve's editorial and buying department. -Create P.O.'s for all sample product received. -Ensure that all samples are received, processed and shot as product for the Revolve web site. -Communicate between the buying, merchandising, studio and copy writing department to coordinate and ensure that all samples are received into each department. -Handle all sample requests and coordinate with various brands and showrooms on behalf of Revolve's editorial and buying department. -Create P.O.'s for all sample product received. -Ensure that all samples are received, processed and shot as product for the Revolve web site. -Communicate between the buying, merchandising, studio and copy writing department to coordinate and ensure that all samples are received into each department.

    • United States
    • Internet Publishing
    • 300 - 400 Employee
    • Member Care Representative
      • Mar 2013 - Jun 2013

      -Answer member’s inquiries regarding fit, style, returns, credit history, shipping time and general concerns. -Posses the ability to handle multiple member inquiries at once while providing excellent customer service via chat, email or phone. -Communicated with supervisors to correct and prevent customer complaints and issues. -Answer member’s inquiries regarding fit, style, returns, credit history, shipping time and general concerns. -Posses the ability to handle multiple member inquiries at once while providing excellent customer service via chat, email or phone. -Communicated with supervisors to correct and prevent customer complaints and issues.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Client Services Representative
      • Aug 2011 - Dec 2012

      - Answer incoming calls, sell tickets and provide help, suggestions, recommendations and advice to customers- Provide web site assistance to users, ensure accuracy of e-commerce merchandise- Monitor the site to ensure it is working correctly and communicate with staff when problems arise - Pack, ship and tracking of orders - Answer questions and provide customers with the best customer service in the business- Print, fulfill and mail tickets and other tasks related to customer service- Maintain and grow social media presence- Writing content for the “Wristband-it” blog- Creating newsletters via Mail Chimp and copywriting Show less

    • Event Promotions, Social Media Intern
      • Jun 2011 - Aug 2011

      - Maintain and update social media outlets such as Facebook and Twitter-Write copy for the Ticket Alternative blog- Use social media to promote our company, provide customer service and promote events for clients and venues - Keep updated on upcoming events - Research marketing and sponsorship opportunities- Assist event promoter with various tasks such as ticket sales and additional promotional efforts- Proofread outgoing e-newsletters for errors

    • Advertising Services
    • 1 - 100 Employee
    • PR and Social Media Intern
      • Sep 2010 - Dec 2010

      - Researching and maintaining media contacts for represented clients - Researching relevant information and news content for the Wicked Blog - Maintaining and building on-line presence for represented companies using social media outlets such as Twitter - Keeping informed and up to date on social media news - Researching and maintaining media contacts for represented clients - Researching relevant information and news content for the Wicked Blog - Maintaining and building on-line presence for represented companies using social media outlets such as Twitter - Keeping informed and up to date on social media news

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Fashion Intern
      • May 2010 - Aug 2010

      - Maintaining the fashion closet - Inventory tracking - Attending market appointments on behalf of various editors - Clothing check-ins and returns from photo shoots and other assignments - Communicating with showrooms and PR companies on status of their inventory - Providing assistance to fashion editors - Maintaining the fashion closet - Inventory tracking - Attending market appointments on behalf of various editors - Clothing check-ins and returns from photo shoots and other assignments - Communicating with showrooms and PR companies on status of their inventory - Providing assistance to fashion editors

Education

  • The University of Georgia
    B.S.F.C.S., Fashion Merchandising
    2008 - 2010
  • Gainesville State College
    A.S., Business
    2005 - 2007

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