Marketing Automation Manager

• Dec 2021 - Present

International Strategy Consultant

• Apr 2021 - Oct 2021

Emlyon Business School: Entrepreneurial Leadership Project (ELP) - Project-based learning consultancy Emlyon Business School: Entrepreneurial Leadership Project (ELP) - Project-based learning consultancy

Senior Project Manager

• Jul 2019 - Mar 2020

Project Manager

• Jul 2018 - Jul 2019

Key qualifications & responsabilites : Setup event mobile applications and engagement platform, capture and understand clients’ objectives and requirements, offer appropriate solutions, advise on how to maximize participants satisfaction and engagement experience.Key achievements :• Manage over 70 projects for events between 20 and 15000 participants for budget from 200 to 300k euros• For an event of 3000 particpants and a budget of 120k euros, coordinate a team of 5 people, setup of an API over 6 months

Technology and Implementation Analyst

• Aug 2017 - Jun 2018

Key qualifications & responsabilites : Setup of event registration platforms and testing before launching them in production (200 to 14,000 participants), provide level 1 to level 2 inhouse support, create and update of documentation, user's manual and reports. Key achievements : • Find external suppliers in order to implement and propose a larger digital solution kits to our customer • Setup of a database to follow in real time the number of room reservations vs the number of rooms contracted for a contract including 40 000 rooms over 20 countries for a 1 year period

Participant Services Specialist

• Jul 2014 - Jul 2017

Key qualifications & responsabilites : Coordinate participant relations with Engagement Managers for major international Forum meetings, event accreditation and registration processes (3,000 to 16,000 accreditations per event). Key achievements : • Coordinate a team of 20 consultants and internal teams for the optimization of registration process (definition, analysis and improvement) on Salesforce to reduce the registration time by 50% Key qualifications & responsabilites : Coordinate participant relations with Engagement Managers for major international Forum meetings, event accreditation and registration processes (3,000 to 16,000 accreditations per event). Key achievements : • Coordinate a team of 20 consultants and internal teams for the optimization of registration process (definition, analysis and improvement) on Salesforce to reduce the registration time by 50%

Assistant F&B Manager

• Jun 2011 - Jun 2012

-Assisting the Food and Beverage Director and Restaurant manager in establishing and maintaining the highest standard of system and service -Train and develop the restaurant team in product knowledge and up selling, building report and team work. -Ensure that all our services are running smoothly and deliver an engaging customer experience. -Implementation of new promotions. -Set up of the yearly budget -Assisting the Food and Beverage Director and Restaurant manager in establishing and maintaining the highest standard of system and service -Train and develop the restaurant team in product knowledge and up selling, building report and team work. -Ensure that all our services are running smoothly and deliver an engaging customer experience. -Implementation of new promotions. -Set up of the yearly budget

Night Audit

• Feb 2010 - Jun 2010

Guest Service Officer

• Dec 2009 - Feb 2010