Etienne Fontaine
Account Manager at DiliTrust- Claim this Profile
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Francais Native or bilingual proficiency
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Anglais, scoreTOEIC 935 Professional working proficiency
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Espagnol Elementary proficiency
Topline Score
Bio
Experience
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DiliTrust
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France
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Software Development
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100 - 200 Employee
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Account Manager
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Nov 2021 - Present
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Dayuse.com
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France
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Hospitality
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1 - 100 Employee
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Account Manager France
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Jun 2019 - Oct 2021
Business analysis & development: - Day to day management of a portfolio of 800+ hotel partners - historic and mature market - Data-driven and personalized recommendations - Tariff watch & competition analysis - Monthly KPIs analysis and reviews Project management & Sales Ops: - Active participation in internal project developments - Cross departments process improvements Roll-out of company's strategic plan Business analysis & development: - Day to day management of a portfolio of 800+ hotel partners - historic and mature market - Data-driven and personalized recommendations - Tariff watch & competition analysis - Monthly KPIs analysis and reviews Project management & Sales Ops: - Active participation in internal project developments - Cross departments process improvements Roll-out of company's strategic plan
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Digimind - an Onclusive company
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United States
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Software Development
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200 - 300 Employee
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Business Development and Marketing Associate - Account Management team
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Jun 2018 - Dec 2018
Marketing project: To integrate the NPS as a commercial KPI: - Internal audit (existing tool, process, KPIs) identification of areas for improvement - Implementation of improvement actions: optimization of the tool’s settings with service supplier, implementation of the monitoring process for the clients’ portfolios - Communication of the improvement to the team and sensibilization about the operation of the tool Results: Raised awareness about the importance of the NPS, operational implementation within the AM team Business Development / support to Key Account Director: - Company strategic mapping: strategy synthesis, organigram reconstitution, identification of decision maker - Prospection: personalized contact with identified decision maker, meeting booking - Selling process: multiple discovery phone meeting with pain point identification, product demo meetings (with a major French Bank) - Results: +10 meetings booked by month, 1 contract renewed, 14 000+ € generated through prospection Show less
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Label Line UK
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United Kingdom
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Retail Office Equipment
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1 - 100 Employee
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Business Developer
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Apr 2017 - Aug 2017
In charge of the implementation of the company's strategy for france: market entry/penetration, development of a client portfolio from scratch. In charge of the implementation of the company's strategy for france: market entry/penetration, development of a client portfolio from scratch.
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1Year1Book
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France
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Book and Periodical Publishing
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1 - 100 Employee
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Business Developer
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Aug 2016 - Mar 2017
In charge of the higher education market. I was in charge of the prospection for this market segment to develop the client portfolio and boost the company's growth. Phone/web prospection, physical meetings. Development of solutions to satisfy the need of futur clients. In charge of the higher education market. I was in charge of the prospection for this market segment to develop the client portfolio and boost the company's growth. Phone/web prospection, physical meetings. Development of solutions to satisfy the need of futur clients.
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Education
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Ecole de Management de Normandie
Master's degree, International Business Management -
Hochschule Augsburg
International Business, Global Marketing -
Høgskolen i Lillehammer (HiL)
Snow Business and Cross Cultural Communication -
Lycée Blanche de Castilles
Baccalauréat, Économie