Etienne Erasmus
IT Technical Infrastructure Engineer at Makosi- Claim this Profile
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English -
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Afrikaans -
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Bio
Credentials
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ITIL v3 Foundation
AXELOS Global Best PracticeFeb, 2015- Sep, 2024
Experience
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Makosi
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Business Consulting and Services
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400 - 500 Employee
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IT Technical Infrastructure Engineer
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May 2023 - Present
- Azure Administrator & Security - Intune Administrator - IT Infrastructure Support - Darktrace Cyber Security - Azure Administrator & Security - Intune Administrator - IT Infrastructure Support - Darktrace Cyber Security
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Coronation Fund Managers
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South Africa
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Financial Services
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200 - 300 Employee
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Senior IT Engineer
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Sep 2016 - Apr 2023
Key Performance Areas - End Point Security Management (Endpoint Central, Crowdstrike, Mcafee, Netskope) - Infrastructure / Software standardization - Systems administration - Application Support & System Support - IT Asset Management (Manage Engine -Desktop Central) - McAfee EPO Administration - Active Directory and Group Policy administration, DFS, DNS, DHCP - Microsoft Azure - Office 365 Administration - Polycom VC Administrator - Financial software support Sage VIP, Bloomberg, iNet, Thomson Reuters Support. - Desk Side System Compliance, Monitoring & Reporting - Root Cause Analysis on Incidents - Technical end user Support Escalation Ownership - Incident Management and Reporting - Problem Management and Reporting - IT Risk Management & Reporting - Continues Service and Process Analysis Improvements - Business Requirement Research Analysis - Stakeholder Impact Analysis (Projects) - Process and Knowledge Sharing (Confluence & MS Teams) Show less
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Network Administrator / IT Support Engineer
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Mar 2008 - Sep 2016
Key Performance Areas - Responsible for Tygervalley, Newlands and Century City Private Banking offices. - Resolved End User, System and Network Support queries. - Microsoft Active Directory Administrator - Microsoft Exchange Administrator - Lotus Notes Administrator - Maintaining System Compliance on Servers and Desktops. - Maintained Permissions on File Server and Administrated Access Requests. - SCCM (Microsoft Systems Management) - Avamar Backup Administrator - Iress Pro Support - Hermes Trading, Bloomberg - Member of the FNB Wealth client engagement board. - Eset nod32 Administrator - Castledex Administrator - Co-managed Team Special Achievements - Nominated for Young Professional Leadership development program. - Excellence Leadership - SCM / IT Operation Award - Innovation Award - IT Wealth Segment Show less
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OWD (UK)
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United Kingdom
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Remote IT Support Engineer
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Jan 2007 - Jul 2007
Key Performance Areas - Remote Support to 18UK clients and Remote and onsite and 5 Local clients. - Responsible for morning server health checks. - IBM Director compliance - Logging and resolution of work requests and incidents - Liaising with clients and third party vendors. - Remote Administration of Client Workstations and Servers - VPN Support Key Performance Areas - Remote Support to 18UK clients and Remote and onsite and 5 Local clients. - Responsible for morning server health checks. - IBM Director compliance - Logging and resolution of work requests and incidents - Liaising with clients and third party vendors. - Remote Administration of Client Workstations and Servers - VPN Support
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Africon Engineering
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South Africa
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IT Support Engineer
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Jul 2005 - Dec 2006
Key Performance Areas - IT and Network Support for Cape Town, Paarl, and George offices as well as Support and Maintenance for Tygerberg. - Disaster Management (Centre, City Of Cape Town) George EMC, Worcester EMC, Bredarsdorp EMC, Beaufort West EMC, Mooresberg EMC. - Systems and Network Support to our client’s infrastructure and implementation and configuration of specialised VM Servers throughout the Western Cape. - Avaya VOIP Administration to all Western Cape offices and Clients. - AutoCAD and 3d CAD - Server 2003 and Exchange Support - Active Directory Administrator - Exec Backup - Red Hat Linux Support - Norton Ghost Deployment Co-ordinator - Gemc3 Support - Oracle Database Maintenance and Support Special Achievements - Deployment of South Africa’s First Dynamic and Digital Emergency Disaster Management System GEMC3. - Deployment of 8 Red Hat Oracle servers across the Western Cape. - Presentation of Gemc3 to National Health and FIFA showcasing our mobile emergency dispatching abilities for FIFA World Cup 2010. - Implementation and Setup of Weigh Bridge Stations in Rawsonville, Moorreesberg, Somerset West and Klawer. - Presented our Gemc3 System live on SABC 2 Broadcast of the Cape Argus Cycle Tour Gemc3 proved to more than half the response time of dispatching and attending to emergency calls. Show less
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Pinnacle Micro
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1 - 100 Employee
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Computer Technician (In-Service Training)
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May 2005 - Jun 2005
Key Performance Areas - Setup and Configure PC, Servers, and Laptops. - PC and Server Assembly and Laptops. - Quality Control | Software Deployment Management | Asset Management Key Performance Areas - Setup and Configure PC, Servers, and Laptops. - PC and Server Assembly and Laptops. - Quality Control | Software Deployment Management | Asset Management
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Education
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2016 - 2017
Graduate School of Business - University of Cape Town
Post Graduate Diploma, Business Administration and Management Practices (Honours), General -
2020 - 2020
Torque IT
Microsoft Azure Administrator Certification az104, Certificate -
2017 - 2017
Full Value Financial Services
Financial Markets, Finance -
2015 - 2015
Axelos
ITIL, IT Service Management -
2015 - 2015
Torque IT
Apple Certified Support Professional (ACSP) -
Microsoft Virtual Academy
Microsoft Server 2012 Essentials -
2012 - 2012
Stellenbosch University
NMDP, Business Administration and Management, General -
2004 - 2004
CTI
Computer Science & IT Engineering, IT -
1997 - 2002
Eben Donges High School
Bernardino Heights Secondary, High School/Secondary Diplomas and Certificates
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