Ethel Therese Reyes

Senior Healthcare Recruiter at Star Nursing Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • English -
  • Tagalog -

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Credentials

  • Advertising on Facebook
    LinkedIn
    May, 2022
    - Nov, 2024
  • Advertising on Instagram
    LinkedIn
    May, 2022
    - Nov, 2024
  • Communication within Teams
    LinkedIn
    May, 2022
    - Nov, 2024
  • Developing Your Leadership Philosophy
    LinkedIn
    May, 2022
    - Nov, 2024
  • Digital Marketing Foundations
    LinkedIn
    May, 2022
    - Nov, 2024
  • Emerging Leader Foundations
    LinkedIn
    May, 2022
    - Nov, 2024
  • Human Resources Foundations
    LinkedIn
    May, 2022
    - Nov, 2024
  • Leading Effectively
    LinkedIn
    May, 2022
    - Nov, 2024
  • Marketing on Facebook (2020)
    LinkedIn
    May, 2022
    - Nov, 2024
  • Marketing on Twitter
    LinkedIn
    May, 2022
    - Nov, 2024
  • Overcome Overthinking
    LinkedIn
    May, 2022
    - Nov, 2024
  • Social Media Marketing Foundations
    LinkedIn
    May, 2022
    - Nov, 2024
  • Social Media Marketing for Small Business
    LinkedIn
    May, 2022
    - Nov, 2024
  • Social Media Marketing with Facebook and Twitter
    LinkedIn
    May, 2022
    - Nov, 2024
  • Social Media Marketing: Managing Online Communities
    LinkedIn
    May, 2022
    - Nov, 2024
  • Social Media Marketing: ROI
    LinkedIn
    May, 2022
    - Nov, 2024
  • Transitioning from Manager to Leader
    LinkedIn
    May, 2022
    - Nov, 2024
  • Certificate Training Course of Become a Leader
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Customer Service Foundations
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Designing Growth Strategies
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Developing Executive Presence
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Developing Your Leadership Philosophy
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Executive Decision Making
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Finding and Retaining High Potentials
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Leadership Foundations
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Leading Change
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Transitioning from Manager to Leader
    Lynda.com
    Mar, 2018
    - Nov, 2024
  • Certificate Training Course of Become a Customer Service Manager
    Lynda.com
    May, 2017
    - Nov, 2024
  • Certificate Training Course of Become a Customer Service Specialist
    Lynda.com
    May, 2017
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Healthcare Recruiter
      • Jul 2022 - Present

    • Professional Recruiter
      • Sep 2021 - Present

      • Design and implement overall recruiting strategy• Develop and update job descriptions and job specifications• Perform job and task analysis to document job requirements and objectives• Prepare recruitment materials and post jobs to the appropriate jobs.• Source and recruit candidates by using databases, social media, etc• Screen candidates resume and job applications• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes• Onboard new employees in order to become fully integrated• Monitor and apply HR recruiting best practices• Provide analytical and well documented recruiting reports to the rest of the team• Act as a point of contact and build influential candidate relationships during the selection process• Promote company’s reputation as “best place to work”

    • Philippines
    • Outsourcing and Offshoring Consulting
    • Founder and CEO
      • Jan 2013 - Present

      We specialize in✓ REAL-TIME LEADS - SME Lead Generation Expert - New Business Leads - Sales LeadsWe are NOT your typical source of leads from directories. What makes us unique is that the data we have are sourced through an effective way ensuring leads are fresh from the market. You can be confident in offering your products/services as you will be the first to do so.We also provide a variety of other services that will surely help your business grow:✓ Customer Support✓ Telemarketing/Appointment Setting✓ Virtual Assistant✓ Recruitment✓ Data EntryWith PH Online Recruitment, we deliver high quality and cost-effective services that meets both the business' and customers' perspectives.

    • United States
    • Software Development
    • 700 & Above Employee
    • Outbound Agent
      • Jan 2012 - Present

      • Making outgoing calls to gather data for the client• The main goal is to collect accurate information details that the client needs• Ensure to hit the target quota.

    • Ad Posting
      • Jan 2012 - Present

      • To make a ads post in craiglist.com and other free posting site.• To ensure that the ad is live and on time, in the given schedule by the client• To repost all ghosts or flagged ad• To ensure that the ad is in the right category• Always update the monitoring sheet on time• Provided feedback about the status on the project.• Make a close coordination with the manager about the post if there is a problem and solve it in a fast way as possible.

    • Team Leader - Web Researcher/Lead Generation/Data Mining
      • Jan 2012 - Present

      • To collect and obtain information details from the website that the client wants to have• To ensure that the data gather is correct and accurate.• Handle a team of researcher and help them improve their researching skills• Must be fast and reliable.• To present a daily reporting to the client about the progress of the product.• To make a quantitative and qualitative reporting at the end of the project.

    • Amazon Product Lister
      • Jan 2012 - Present

      • Ensure to update the price in the seller central• Check the competitors price and make a comparison to conclude the price that will be use to update the seller central• Check the online vendor available of stock and their updated price and update the price in amazon base on the computation given by the client.• Update the spreadsheet• Make a daily progress report and submit it daily to my client• Check the team progress and performance.• Ensure that the team is productive.

    • Virtual/Personal Assts.
      • Jan 2012 - Present

      • To ensure that all tasks is met on time.• Update client about the progress of the task given• To have initiative action for every given task and ensure that the client is well informed.• Devising and maintaining office systems, including data management and filing.• Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.• Screening phone calls, inquiries and requests, and handling them when appropriate.• Organizing and maintaining diaries and making appointments.• Dealing with incoming email, often corresponding on behalf of the manager.• Taking dictation and minutes.• Carrying out background research and presenting findings.• Producing documents, briefing papers, reports and presentations.• Organizing and attending meetings and ensuring the manager is well prepared for meetings.• Liaising with clients, suppliers and other staff.• Carrying out specific projects and research.• Responsible for accounts and budgets.• Taking on some of the manager's responsibilities and working more closely with management.• Deputizing for the manager, making decisions and delegating work to others in the manager's absence.• Being involved in decision-making processes.

    • Software Development
    • 100 - 200 Employee
    • Quality Assurance Agent
      • Jan 2011 - Present

      • To ensure that the calls is on the right track.• To ensure that all spiels are followed by the agent.• To ensure that all data is encoded correctly in the crm. • To ensure that the calls is on the right track.• To ensure that all spiels are followed by the agent.• To ensure that all data is encoded correctly in the crm.

    • Singapore
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Support Specialist
      • Aug 2020 - Sep 2022

      • Able to provide exceptional customer service and problem-solving by responding to all Emails and/or Chat.• Assist customers with new and existing accounts, website navigation, and account billing.• Able to do upselling but not required.• Be an active listener who can show empathy and patience in a non-scripted environment.• Able to communicate information to a variety of non-technical and technical customers.• Able to resolve customer inquiries.• Able to work in a fast-paced, high volume, changing environment.• Able to learn and strives to gain new knowledge about product and service changes.

    • Singapore
    • Retail
    • 1 - 100 Employee
    • Customer Happiness Specialist
      • Mar 2015 - Oct 2018

      • Able to provide exceptional customer service and problem solving by responding to all Email and/or Chat.• Assist customers with new and existing accounts, website navigation, and account billing.• Able to do upselling but not required.• Be an active listener who can show empathy and patience in a non-scripted environment.• Able communicate information to a variety of non-technical and technical customers.• Able resolve customer inquiries.• Able work in a fast paced, high volume, changing environment.• Able to learn and strives to gain new knowledge about product and service changes.

    • Lead Researcher Trainer
      • Apr 2014 - Mar 2015

      • To ensure that the trainee’s able to understand the concepts and goal of lead generation.• Able to exceed beyond expectaction• Able to find new ways of improving the training lecture.• Update reports on time or ahead of schedule• To collect and obtain information details from the website that the client wants to have• To ensure that the data gather is correct and accurate.• Must be fast and reliable.• To present a daily reporting to the client about the progress of the product.• To make a quantitative and qualitative reporting at the end of the project.

    • Account Executive
      • Oct 2011 - Dec 2011

      • Develop new accounts and grow the business through effective and persistent lead generation. • Responsible for the growth and management of the accounts/clients of the company. This may include implementing marketing and promotional strategies and submission of formal bids.• Coordinate with the various departments within the company to best assist, promote and support the clients.• To provide validated info and regular feedback gathered on the field for management's review and action.

    • Network and Project Coordinator / Marketing Services Coordinator
      • Feb 2011 - May 2011

      Pre-event• Conducts presentations and briefing for clients..• In-charge for the implementation of event.• Represent the company on all matters affecting the project within the limits set by the contract agreement.• Managing all cost (budget), manpower, suppliers, finance related to an event• Coordinating with the Events Operations Manager and/or Provincial Coordinators• Following up client regarding payments/down payments• Negotiate and Secure necessary permits for the event.• Performs other related tasks that may be assigned from time to timeActual event• Direct supervision of all aspects (logistics, technical, production) of events.• In-charge of executing events.• Ensures that all needs of the clients are well accommodated.Post-event• Monitors all liquidation reports of project coordinators after every event.• Collates and reviews all Post Audit Reports (PAR) submitted by Project Coordinators.• Ensures that all materials and other paraphernalias used in his/her event are well accounted for and are safely kept in the Company Warehouse.

    • Project Assistant / Project Supervisor
      • Mar 2010 - Jan 2011

      Pre-event• Conducts presentations and briefing for clients..• In-charge for the implementation of event.• Represent the company on all matters affecting the project within the limits set by the contract agreement.• Managing all cost (budget), manpower, suppliers, finance related to an event• Coordinating with the Events Operations Manager and/or Provincial Coordinators• Following up client regarding payments/down payments• Client Servicing• Negotiate and Secure necessary permits for the event.• Performs other related tasks that may be assigned from time to timeActual event• Direct supervision of all aspects (logistics, technical, production) of events.• In-charge of executing events.• Ensures that all needs of the clients are well accommodated.Post-event• Monitors all liquidation reports of project coordinators after every event.• Collates and reviews all Post Audit Reports (PAR) submitted by Project Coordinators.• Ensures that all materials and other paraphernalia’s used in his/her event are well accounted for and are safely kept in the Company Warehouse.

    • Data Encoder
      • May 2008 - Oct 2008

      > Ensure that the data is inputted correctly.> Update the Account Receivables and Payable in the system. > Ensure that the data is inputted correctly.> Update the Account Receivables and Payable in the system.

Education

  • Far Easter Universtity
    Bachelor of Commerce (BCom), Financial Accounting
    2002 - 2006

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