Ethel Nugent

Workforce Specialist at Navigo
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area

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Wayne Dickinson

Ethel in her role as Change Manager demonstrated a great customer centric focus with the ability to work and deliver in a high-pressured project environment with tight deadlines. Her team working ability, strong communication skills provided the project with the necessary methodolgy to implement a complex solution in a working environment that does not easily accept change.

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Credentials

  • Linking Leader Profile (LLP|360)
    Team Management Systems
    Oct, 2022
    - Oct, 2024

Experience

    • Software Development
    • 1 - 100 Employee
    • Workforce Specialist
      • Jan 2023 - Present

      Navigo is an Australian HR solutions company providing leading tools for organisation design, restructures and mergers, succession planning, HR analytics and HRIS data cleansing. We are experts in the HR systems space, thrive on new technology and make complex projects simple. We are focused on helping HR teams turn their HRIS & Payroll data into meaningful, valuable information & metrics for organisation design and workforce analysis and transformation. We work with over 600 customers across various industry sectors in Australia, New Zealand and Papua New Guinea, and my role is to help HR teams visualise and understand the characteristics of their workforce, plan for restructures and understand their people better. No matter what HR issue you're trying to overcome, we have the tools to help you solve it! I have over 30 years experience in organisation design, workforce change and transformations as a hands-on practitioner and advisor with the necessary expertise and oversight, who understands the complex design, integration and transformation challenges faced by companies in the design of fit for purpose organisation models and transitions.

    • New Zealand
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Ingentis Partner Advisor - ANZ - at Ingentis Software
      • Apr 2020 - Present

    • Ingentis Client & Partner Advisor - Asia Pacific
      • Sep 2016 - Apr 2020

    • Ingentis Client & Partner Advisor - APJ
      • Sep 2016 - Apr 2020

      Ingentis is a German software company with offices / partners in Europe, US, South America, Asia and Australia. Ingentis specialises in the development of HR tools and add-ons to leading HR systems such as SAP®, SuccessFactors™, Oracle HR®, Peoplesoft® and Workday® or any other data source. Our flagship product Ingentis org.manager enables the creation and publication of custom and data-rich organizational charts within minutes. Thanks to a wide range of features, including HR analytics and simulation, org.manager is a genuine productivity enhancer.Our worldwide customers count on software developed by Ingentis. These include Siemens, Nestlé, BMW, Volkswagen, Deutsche Telekom and many more. It is their trust in us as well as newly evolving requirements that inspire the development of technology enhancements and product optimisations. As Client & Partner Advisor for Ingentis I am committed to our global growth through exceptional product development with partnering to develop opportunities that fit our solution capabilities, and enhance and strengthen our clients.

    • Argentina
    • Human Resources Services
    • 1 - 100 Employee
    • Director
      • Oct 2003 - Present

      Visit www.ceolta.com.au Visit www.ceolta.com.au

    • Australia
    • Utilities
    • 700 & Above Employee
    • Business Integration Lead
      • May 2018 - Jan 2023

      Leading the business integration work stream (process integration, change management, operating model and training) for the implementation of a major industrial control system.

    • Transformation Delivery & Change Manager
      • Nov 2015 - Jan 2023

      I managed the project and change portfolio for the delivery side of Ausgrid – Network Services, Program Delivery and Asset Management & Operations - covering a pool of 3000 stakeholders. This role covered+40 initiatives across the portfolio. I also provided mentoring and hands on interventions to address BAU transition, change challenges, risks and mitigate concerns and resistance.

    • Senior Consultant Workforce Solutions
      • Jul 2011 - Jan 2023

      Visit: www.workforceperspectives.com.au Workforce Perspectives provides leading solutions that assist you to take a deeper view of your workforce. Why? Because whatever you want to achieve is due to the quality of your people (your workforce) and the passion they have for what they do. This cannot be understood, leveraged nor evaluated from an aggregated view in spreadsheets or dashboards. It can only come from going beyond rolled up data to detailed workforce insights.The danger with an aggregated view is that it can mask problematic areas. With only an aggregate view of the workforce it becomes a struggle to drive improvements and even more difficult to judge their success. With our solutions we seek to inspire and assist you to achieve with your workforce the insights that you once may have thought were impossible. Visit www.workforceperspectives.com.au to find out more. We offer a free 2 hour online consultation regarding your workforce visualisation needs.

    • Australia
    • Banking
    • 700 & Above Employee
    • Senior Change Lead
      • Mar 2014 - Jul 2015

      This was a large scale national change completed over a tight timeframe and involved policy, process, system and people integration. My role, reporting to the Program Manager/Director, was to provide the end-to-end change management for the migration and integration of the national commercial customers (400+ sites and 1400+ end users) and for the national frontline staff of the Auto Finance division within St.George Bank. This was a large scale national change completed over a tight timeframe and involved policy, process, system and people integration. My role, reporting to the Program Manager/Director, was to provide the end-to-end change management for the migration and integration of the national commercial customers (400+ sites and 1400+ end users) and for the national frontline staff of the Auto Finance division within St.George Bank.

    • Project Consultant/Facilitator/ Change Manager
      • Jun 2007 - Feb 2014

      Consultant (Analysis): Analytical overlay of SAP (establishment) position management and the modelling / mapping of individual positions from the current to the future state operating model. Senior Change Lead: Sydney Harbour Bridge Tolling – Impact assessment and change management plan for Finance, Tolling Systems, Contact Centre, Customer Service and Frontline Staff. Project Manager: Workforce Establishment Review: Review of the current state and development of the future state process to enable a stable Establishment process. Multiple cross functional workshops were conducted across the position management process and a process re-design model was proposed. Project & Change Manager: Case management software implementation. Program Director: Online recruitment platform implementation included RFP, vendor management,, the configuration design, the SaaS implementation, the development of the future state model, the end-to-end change management, UAT, GO LIVE and system acceptance.

    • United Kingdom
    • Banking
    • 1 - 100 Employee
    • Change Consultant
      • Nov 2010 - Mar 2011

      The role was to develop and gain Executive signoff for the change impact assessment of the Finance Change Project for 10 functional teams undergoing significant procedural change affecting roles, responsibilities and reporting. The role was to develop and gain Executive signoff for the change impact assessment of the Finance Change Project for 10 functional teams undergoing significant procedural change affecting roles, responsibilities and reporting.

    • Portugal
    • Insurance
    • 1 - 100 Employee
    • Project & Change Manager - Life Risk Claims Management
      • Jul 2009 - Jan 2010

      Project/Change Manager: Case management (Life Risk Claims) software implementation. Project/Change Manager: Case management (Life Risk Claims) software implementation.

    • Australia
    • Investment Management
    • 500 - 600 Employee
    • Consultant - PMO Establishment & Project Reviews
      • Aug 2005 - Mar 2008

      PMO Manager: Established and ran the PMO on a platform transformation program across 6 work streams. Project Consultant: I reviewed the implementation of new investment products for the China Market, developed the assessment report and gained signoff by the Product Committee. PMO Manager: Established and ran the PMO on a platform transformation program across 6 work streams. Project Consultant: I reviewed the implementation of new investment products for the China Market, developed the assessment report and gained signoff by the Product Committee.

    • Australia
    • Hospitality
    • Change Management Lead
      • 2007 - 2008

      This was a large scale complex people and systems change. Reporting to the Program Director, my role was to deliver the end-to-end change management for the implementation of SalesForce, Circle Developer, Oracle Applications and Argus Financials. This was a large scale complex people and systems change. Reporting to the Program Director, my role was to deliver the end-to-end change management for the implementation of SalesForce, Circle Developer, Oracle Applications and Argus Financials.

    • Advertising Services
    • 1 - 100 Employee
    • Consultant - Organisation Capability
      • Jul 2004 - Jun 2005

      I worked as an associate consultant with this boutique consulting firm. My role was to deliver business critical and tactical solutions for various clients such as Perpetual, Rabobank, Qantas, Dyno Nobel, Recall, WSN Environmental Solutions, Sydney Water and various Federal and State Government Agencies. I worked as an associate consultant with this boutique consulting firm. My role was to deliver business critical and tactical solutions for various clients such as Perpetual, Rabobank, Qantas, Dyno Nobel, Recall, WSN Environmental Solutions, Sydney Water and various Federal and State Government Agencies.

    • Australia
    • Banking
    • 700 & Above Employee
    • Consultant - Service Delivery Review
      • Mar 2004 - Jul 2004

      I led the review of systemic issues affecting client service delivery. The project involved extensive interviews and stakeholder management to uncover the current state of client service, and development of the proposed project plan / change roadmap for a phased implementation of the key recommendations. The recommendations were accepted. I led the review of systemic issues affecting client service delivery. The project involved extensive interviews and stakeholder management to uncover the current state of client service, and development of the proposed project plan / change roadmap for a phased implementation of the key recommendations. The recommendations were accepted.

    • Australia
    • Hospitality
    • Manager Strategic Projects
      • 2001 - 2003

      This role required the establishment of strategic alignment throughout the business, translating strategy into defined projects with measurable objectives and driving implementation and performance measurement/benefits realisation. I also managed the sensitive/confidential projects during this period. This role required the establishment of strategic alignment throughout the business, translating strategy into defined projects with measurable objectives and driving implementation and performance measurement/benefits realisation. I also managed the sensitive/confidential projects during this period.

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Corporate Planning & OD Manager
      • 1995 - 2001

      I was responsible for driving corporate planning together with the development and delivery of the organisation development strategy. I was responsible for driving corporate planning together with the development and delivery of the organisation development strategy.

    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Manufacturing and Technical Roles
      • 1985 - 1995

      I held various roles in the Pharmaceutical industry commencing in research, moved then to manufacturing / quality roles and finally learning and development. - Learning & Development Manager - Operations - Assistant Quality Director - Manager Solid Dose & Liquid Manufacturing - Technical & Manufacturing Manager - Research Associate I held various roles in the Pharmaceutical industry commencing in research, moved then to manufacturing / quality roles and finally learning and development. - Learning & Development Manager - Operations - Assistant Quality Director - Manager Solid Dose & Liquid Manufacturing - Technical & Manufacturing Manager - Research Associate

Education

  • La Trobe University
    MBA, Business
    1999 - 2003
  • University of Technology Sydney
    Post-Graduate - 1 Year - Adult Education & Training
    1994 - 1994
  • Trinity College Dublin
    B.Sc (Pharmacy)
    1982 - 1985

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