Ethel Kapwata
Senior cabin crew member at Cronos airlines at Cronos Airlines- Claim this Profile
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Bio
Experience
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Cronos Airlines
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Equatorial Guinea
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Airlines and Aviation
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1 - 100 Employee
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Senior cabin crew member at Cronos airlines
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Nov 2018 - Present
Currently flying as single crew on ERJ-145 Currently flying as single crew on ERJ-145
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Africa Charter Airline
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Johannesburg
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Senior Cabin Crew
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Nov 2016 - Present
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Fly blue crane
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Johannesburg Area, South Africa
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Cabin Crew Member
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Sep 2015 - Present
Responsible for making passengers feel their holiday has started the moment they step on the aircraft. Making them feel relaxed, safe and comfortable while providing a full range of in-flight services and refreshments. Primary Roles & Responsibilities: * Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, checking that all meals are on board (including special dietary requests) relevant landing cards are loaded and first aid equipment is checked. * Welcoming passengers on board and directing them to their seats, helping with hand luggage or any seating problems. * Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away and exists are not obstructed. * Checking all passenger seat belts and galleys are secure prior to take-off. * Making announcements and keeping passengers informed of any delays etc and always being visible in the cabin to answer any passenger questions during the flight. * Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. * Giving first aid to passengers where necessary, demonstrating a calm approach at all times. * Ensuring that passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers, toilets and galley areas. Show less
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Global Airways
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United States
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Airlines and Aviation
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1 - 100 Employee
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Cabin Crew Member
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Nov 2014 - Sep 2015
Responsible for making passengers feel their holiday has started the moment they step on the aircraft. Making them feel relaxed, safe and comfortable while providing a full range of in-flight services and refreshments. Primary Responsibility & Duties: * Responsible for the safety and comfort of passengers. Doing routine safety checks before take off. * Welcoming passengers as they board the plane and helping them find their seats. * Attending pre-flight briefings. * Helping passengers load and also unload luggage from the overhead lockers. * Dealing with high-net worth individuals in a professional and mature manor. * Making sure that the Aircraft is clean and tidy before passengers come on board. * Prior to take off making sure all passengers have their seat belts on. * Demonstrating to the safety procedures to follow in a emergency situation. * Contributing to customer’s in-flight experience. * Circulating and collecting customs and immigration documents from passengers. * At the end of a journey completing a flight report recording any incidents. * Promoting the sale of duty-free products. * Serving meals and drinks to the passengers throughout the flight. Show less
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Standard Bank Group
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South Africa
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Financial Services
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700 & Above Employee
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Commercial Banker
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Apr 2014 - Oct 2014
Customer Service, Communications to / from customer, handling of bank accounts Customer Service, Communications to / from customer, handling of bank accounts
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Education
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EPT Aviation training
cabin crew licence +ground staff handling, Aviation/Airway Management and Operations -
bracken high school
Matric certificate, Junior High/Intermediate/Middle School Education and Teaching