Experience

RSK Biocensus

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Project Coordinator

  • Sep 2022 - Present

  • Organising and managing ecological survey work, both for RSK Biocensus ecologists and the subcontractor network. • Ensuring that projects are well-resourced and that communication between all involved is effective. • Working with the resourcing team and directly with suppliers to ensure that their data is accurate and meets the requirements of each project. • Processing timesheets and expenses data. • Contributing to the continuous improvement of project management processes. Show less



Zego

• United Kingdom
• Insurance
• 200 - 300 Employee

• Client Success Executive -B2B

  • Apr 2021 - Aug 2022

  - Ensuring customer satisfaction by establishing customers’ needs in implementing great customer service Carrying out administrative duties on behalf of stakeholders & clients. - First point of contact for fleet/brokers in any technical issues or general/ complex enquires - Implementing new processes on how to improve customer satisfaction and self-responsibility/flexibility - Handling data and creating weekly reports to function and control telematics - Responsible for managing end to end billing processes and running audits - Facilitate changes to fleets policies and needs - Mentoring and training new starters - Assisting with onboarding fleets and managing low tier accounts Show less



Array Display

• United Kingdom
• Events Services
• 1 - 100 Employee

• Project Administrative Assistant

  • Apr 2019 - Jan 2020

  - Monitoring multiple databases to keep track of all company inventory. - Creating itineraries and managing expenses for company executives. - Dealing with customer service issues and answering questions. - Writing and editing documents to keep staff informed on policies and procedures. - Creating detailed project deadline spreadsheets for larger clients. - Performing Risk Assessments, Method Statements, and Construction Phase Plans (CPP) for event organisers on behalf of our clients. - Using QuickBooks to process client and supplier invoices to finalise project reports. - Creating client folders and regularly updating the project diaries system for all company projects. Show less



RBC VAT

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Administrative Assistant

  • Dec 2018 - Apr 2019

  - Developing expertise in general office duties. - Responsible for photocopying client letters, printing, scanning and filing client information and emails. - Handling VAT filings/returns, invoicing of suppliers, Sales Ledgers and compliance budgeting. - Developing expertise in general office duties. - Responsible for photocopying client letters, printing, scanning and filing client information and emails. - Handling VAT filings/returns, invoicing of suppliers, Sales Ledgers and compliance budgeting.