Ethan Vulchi

Desktop Support Engineer at Kiteworks
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Credentials

  • CompTIA Security+ ce Certification
    CompTIA
    Aug, 2020
    - Nov, 2024

Experience

  • Kiteworks
    • United States
    • Software Development
    • 100 - 200 Employee
    • Desktop Support Engineer
      • Oct 2022 - Present

  • Amplity Health
    • United States
    • Pharmaceutical Manufacturing
    • 500 - 600 Employee
    • IT Specialist
      • Feb 2021 - Oct 2022

      ● Automated Processes for scalability -Onboarding and Offboarding of users ● Managed Azure hybrid Active Directory as well as Office 365 -Hardened security with conditional access rules, MFA, Etc -Implemented Autopilot for Device management and Imaging ● Supported over international user base of over a thousand users -This included white glove service for executives ● Worked with Helpdesk, admin experience with ServiceNow - Created Knowledge Base for Help Desk vendor - Responsible for resolving tickets that Helpdesk could not Show less

  • Self Employed
    • United States
    • 700 & Above Employee
    • Home Networking Specialist
      • May 2020 - Mar 2021

      Maintain the integrity of a network system by overseeing the cooling system, the delivery capacity of the system server and the installed software. Install, tests and maintains the telephone and network system, set up firewalls, the UPS, routers and data circuits, as well as manages all aspects of the system like telecommunications and database systems. Train and provide support in areas of systems, network and network configuration, telecommunications and personal computer administration and documents in manuals and procedures and instructions for proper usage and maintenance of the system. Show less

  • Jefferson Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Epic staging and deployment Tech
      • Dec 2020 - Feb 2021

  • Dive! Tutukaka
    • New Zealand
    • Travel Arrangements
    • 1 - 100 Employee
    • Divemaster
      • Oct 2018 - May 2019

      Used various Dive Master technical computers, equipment, and databases to ensure safety of divers when performing missions. Prepared lesson plans / training aids, and operational lessons in support of training groups of 5-10 clients for open sea diving. Maintaining the appearance and functionality of our various new and used SCUBA and snorkeling gear Used various Dive Master technical computers, equipment, and databases to ensure safety of divers when performing missions. Prepared lesson plans / training aids, and operational lessons in support of training groups of 5-10 clients for open sea diving. Maintaining the appearance and functionality of our various new and used SCUBA and snorkeling gear

Education

  • University of Pennsylvania
    Cyber Security, Cyber/Computer Forensics and Counterterrorism
    2019 - 2020

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