Experience

NAADAM

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Service x Operations Coordinator

  • Oct 2022 - Present

  Coordination between Customer Service and Operations teams to resolve and track logistical issues affecting order fulfillment, inventory, and transit. Coordination between Customer Service and Operations teams to resolve and track logistical issues affecting order fulfillment, inventory, and transit.



United By Blue

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Customer Experience Representative

  • Nov 2019 - Oct 2022

  Communicating with customers to provide support and information on products, orders, and brand via email, phone, and chat. Providing solutions for customer concerns. Identifying and documenting patterns of customer feedback related to products and logistics to communicate to team for solutions. Communicating with customers to provide support and information on products, orders, and brand via email, phone, and chat. Providing solutions for customer concerns. Identifying and documenting patterns of customer feedback related to products and logistics to communicate to team for solutions.



Barney Charter School Initiative

• Resource Editor / Project Manager

  • Jun 2018 - Jul 2019

  Providing project management for a variety of curriculum development projects and growing a startup publishing effort Setting goals, schedules, and coordinating team members' efforts to produce high quality written instructional materials by set deadlines Collaborating with distributed team of writers, editors, designer, and printer to ensure that all aspects of each project are on track. Utilizing Adobe InDesign for creating and editing page design and layout of curriculum materials. Editing written content for accuracy and quality. Show less



Responsive Education Solutions

• United States
• Education Administration Programs
• 700 & Above Employee

• Assistant Headmaster, Founders Classical Academy of Schertz

  • Jul 2016 - Jun 2018

  Serving as a key member of the leadership team of K-8 school during its first two years of existenceOverseeing student discipline, parent communication, and providing academic support and accountability to classroom teachersSuccessfully prioritizing competing responsibilities with versatility and an awareness that each day would require duties above and beyond what is generally assumed within a similar position:Overseeing campus testing and IT supportCampus maintenance and traffic controlServing as Campus 504 Coordinator: collaborating with parents, teachers, testing specialists, and other professionals to discuss curricular modifications/adaptations necessary for students to have access and opportunities to make progress in the general education curriculum and subsequently developing individualized accommodation plans, designed to promote students' educational, social, emotional, intellectual, and physical development Show less

• Teacher, Founders Classical Academy of Lewisville

  • Jun 2013 - Jun 2016

  Served as a third-grade, general education teacher, collaborating with team to ensure quality instruction.Effectively multitasking instructional and non-instructional responsibilities including lesson planning, testing, assessment, and placement of students at appropriate levels.



Pioneer Classical School

• Wilson, WY

• Teacher

  • Jul 2012 - Jun 2013

  Served as a general education teacher for kindergarten and second grades, collaborating with team members to ensure quality instruction in a variety of subjects. Served as a general education teacher for kindergarten and second grades, collaborating with team members to ensure quality instruction in a variety of subjects.