Ethan Hofmann

Sales, Finance, & Media Manager - Client Advisor at Superior Automotive Group
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • French Elementary proficiency
  • English Native or bilingual proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Zoila Rn

Ethan was superior in meeting all my business communication needs. He customized our mobile needs to make sure that our company ran smoothly. I would recommend Ethan without any hesitation. He is hard working, kind, and respectful. His customer service is superior.

Matthew German

I have know Ethan as a friend and have watched him conduct business. He is very intelligent,industrious and competent. He works well with others and shows initiative. In summary he will make a welcome addition to any business and quickly become an asset

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Credentials

  • Advanced Google Analytics
    Google analytics
    Aug, 2020
    - Oct, 2024
  • Google Analytics for Beginners
    Google analytics
    Aug, 2020
    - Oct, 2024

Experience

    • United States
    • Automotive
    • 100 - 200 Employee
    • Sales, Finance, & Media Manager - Client Advisor
      • Nov 2016 - Present

      - Engaged with customers in a pandemic environment using innovative technology including simple 360 degree interior views via text messages & 360 test drives via YouTube - Leveraged extensive product knowledge to deliver 97 New & 35 Certified BMWs in 2021 - Trained & lead a competent sales team to achieve assigned market sales & satisfaction goals while delivering a premium customer experience - Prioritized & promptly responded to real time demands of sales consultants, general manager, financial institutions, & customers including finance product or warranty concerns - Facilitate social media content development for 15+ auto group stores - Contributed to Mercedes-Benz of NWA earing the Best of the Best - Assisted in the facilitation & promotion of various event collaborations including NWA Z-Car Club car show benefit for Susan G Komen & Heisman Trophy tour

    • Canada
    • Construction
    • 200 - 300 Employee
    • Sales & Estimator
      • Sep 2014 - Oct 2016

      - Increased new retail sales by 163, estimate retention by 6.2%, production gross by $189k, & parts profitability by $30k after first full year - Reduced franchise operating costs by implementing VPN connection between satellite estimate location and production facility - Simplified insurance claim process to alleviate stress & fear of first time accident customers Adapted estimate strategy from an order take process to a sales process - Increased new retail sales by 163, estimate retention by 6.2%, production gross by $189k, & parts profitability by $30k after first full year - Reduced franchise operating costs by implementing VPN connection between satellite estimate location and production facility - Simplified insurance claim process to alleviate stress & fear of first time accident customers Adapted estimate strategy from an order take process to a sales process

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Retail Sales Associate
      • Feb 2014 - Dec 2014

      - Consulted with local brand reps to identify areas of opportunity in emerging technology - Tracked and identified missed opportunities to maximize new customer acquisition - Consulted with local brand reps to identify areas of opportunity in emerging technology - Tracked and identified missed opportunities to maximize new customer acquisition

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Retail Sales Consultant & Small Business Advocate
      • May 2008 - Apr 2013

      - Created meaningful connections between each customer and the AT&T brand while meeting key objectives and sales goals - Interfaced with Small Business Executives (SBE) and local sales team to discuss small business sales metrics and strengthen understanding of new product knowledge - Translated technical specifications & differentiations into simple & concise language to facilitate effortless transitions into new products & services - Consulted with Tier 3 support levels to deliver prompt one stop resolutions to customer’s real time technical, billing, & general challenges - Collaborated with regional Small Business Executives (SBE) to support national objectives - Consult with Small Business Executives to develop individual local targets that coincide with AT&T’s market objectives - Advocated small business products by remaining proficient in available technologies & offerings to serve as a reliable expert resource for other consultants

    • Marketing Intern
      • Oct 2007 - Jul 2009

      - Observed all aspects of production process from client meetings to finished products - Assisted account executives by proofing ads, updating information, and other office tasks - Observed all aspects of production process from client meetings to finished products - Assisted account executives by proofing ads, updating information, and other office tasks

    • Porter
      • Jul 2005 - Aug 2007

      - Provided quick, safe, and efficient transportation of vehicles between dealerships and completed delivery process for sold vehicles - Provided quick, safe, and efficient transportation of vehicles between dealerships and completed delivery process for sold vehicles

Education

  • University of Missouri-Saint Louis
    Bachelor of Science - BS, Communication and Media Studies
  • Northwood University-Florida
    2007 - 2010

Community

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