Experience

Civil Aviation Authority of Singapore

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Senior Manager (International Partnerships), International Relations

  • Mar 2020 - Present

  • Re-designated to supervisor for Africa, Middle East and Pacific accounts in March 2020• Fostered relations with key aviation leaders from Africa and Middle East, contributing toSingapore’s best ever results in the International Civil Aviation Organization Council elections• Devised international engagement strategy and new working arrangements in light of COVID-19• Engaged in international working group involved in developing international policies to facilitate the restart of aviation, conducted presentations to political office holders • Led the organisation of Singapore Airshow 2020 within CAAS successfully and safely during the onset of COVID-19, supervised various project workstreams Show less

• Senior Manager (Africa/Middle East), International Relations

  • Feb 2019 - Feb 2020



Ministry of Manpower

• Singapore
• Government Administration
• 700 & Above Employee

• Senior Manager, International Relations

  • May 2018 - Feb 2019

  • Organised and prepared content work for ASEAN regional meetings, to convey Singapore’s positions on international labour issues • Wrote speeches for political leaders • Managed key bilateral labour accounts to maintain cordial relations with counterparts to safeguard Singapore’s labour interests • Organised and prepared content work for ASEAN regional meetings, to convey Singapore’s positions on international labour issues • Wrote speeches for political leaders • Managed key bilateral labour accounts to maintain cordial relations with counterparts to safeguard Singapore’s labour interests



Singapore Cooperation Enterprise

• Singapore
• Government Relations Services
• 1 - 100 Employee

• Senior Manager (Africa)

  • May 2016 - May 2018

  • Secured and closed commercial contracts (e.g. ICT development, business consultancies) with public sector clients worth millions. • Built pipeline and to evaluate good business leads with high chances of being converted to sales • Evaluated market conditions in Africa and assessed possible services which Singapore-based companies are able to export and acted as the prime for these contracts. • Exercised excellent account management to ensure project deliverables exceed expectations of clients and also grew business accounts with existing clients• Developed good contacts with government officials across several countries in Africa. • Conducted and organised events and courses promoting Singapore expertise to serve as pre-sales activities. Show less

• Manager (Africa)

  • Jul 2014 - May 2016



SPH Magazines Pte Ltd

• Insights and Intelligence Executive

  • May 2013 - Jul 2014

  • Managed research projects, ensuring high quality delivery by agencies and ensuring analyses answer business issues raised by internal stakeholders • Generated insights on latest market trends in print/online media, conducting market intelligence to present a holistic view to stakeholders in ensuring the company stays relevant to readers and advertisers • Advised on search engine optimization, social media, digital and content marketing trends for internal stakeholders • Analyzed results from online analytics on various company websites in tracking online performance and understanding how the online offering can be improved • Written articles on latest consumer and advertising trends on corporate website, providing a point of view and drawing interest from advertisers to work with the company • Won a bronze award for Best Insights and Research Project by a Media Owner at the Sparks Awards for Media Excellence 2014 organised by Marketing Magazine for The Singapore Women Digital Study Show less



TNS

• Netherlands
• Construction

• Senior Client Service Executive - Quantitative

  • Aug 2012 - Apr 2013

  • Experienced in quantitative research in a wide spectrum of studies: brand trackers, concept and product innovation tests, shopper studies, equity research and financial research mainly on regional/international research projects • Generated consumer insights for clients on projects in making successful business decisions• Account management in maintaining and growing client relationships • Project management and co-ordination - costing projects efficiently, project set-ups, timeline management and fieldwork management and monitoring • Awarded a Merit in Advanced Certificate in Market and Social Research Practice by the UK Market Research Society• Promoted to Senior Client Service Executive after working in the company for 2 years Show less

• Client Service Executive - Quantitative

  • Jul 2010 - Jul 2012