Experience

Canon Singapore Pte Ltd

• Singapore
• IT Services and IT Consulting
• 400 - 500 Employee

• Product and Project Manager (Regional)

  • Jan 2021 - Present

• Project Manager (Regional)

  • Nov 2018 - Dec 2020



Ricoh Asia Pacific

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Production Solutions Specialist

  • Apr 2014 - Oct 2018

  • Responsible in formulating and executing product and marketing strategies to ensure successful product launch and performance in the region• Analyzed market and competition to understand market requirements, formulated appropriate counter-measurements against competition• Developed and implemented effective pricing structure to achieve revenue and profit growth, increased market share of assigned products• Conducted post-launch activities, i.e. market survey to measure the effectiveness of product strategy and market acceptance, provided market response for future product development• Managed product sales-cycle, drove Go-to-Market activities and marketing programs for sales-companies to increase sales target• Planned and set business unit target for sales-companies, managed the allocated budget effectively on promotional activities and programs• Oversaw the operation of sales-companies marketing communications, i.e. corporate branding, product brochure, website, etc. Show less

• Regional Solutions Architect

  • Jan 2012 - Mar 2014

  • Determined technical and business requirements, and ensuring that all necessary information prior to proposing a solution for potential customer• Performed technical development for bespoke solutions as part of design framework• Structured compelling solutions proposal, commercial and technical documentation outlining cost analysis and business benefits to customer based on product proposition • Assumed responsibility for running project team, interfaced with implementation team to articulate customer requirements, to ensure smooth transition of sales engagement process• Built productive relationships internally and externally, fostering teamwork by keeping all parties updated on activities• Demonstrated products and technologies effectively to audiences of varied background Show less



Ricoh USA, Inc.

• United States
• Information Technology & Services
• 700 & Above Employee

• Technical Consultant

  • Feb 2009 - Dec 2011

  • Responsible for supporting sales-companies in selling the company range of enterprise printing products and solutions • Responsible for identifying, initiating, developing and managing resellers, OEM suppliers, systems integrators and other business channels • Responsible for developing technical solution architectures based on customer strategic business or technical requirements, to meet customer requirements • Involved actively in stakeholder engagement and collaboration, assisting in presentation and demo, as well as solution strategy to meet business needs • Responsible for technical consultation during the pre/post-sales cycle, in strategizing effective plan to engage customers of all levels to win enterprise deals • Participated closely in post-sales activities, to ensure smooth post-sales transition process and high-quality of final deliverables with the implementation team Show less



FUJIFILM Business Innovation Australia

• Australia
• IT Services and IT Consulting
• 700 & Above Employee

• Systems Analyst

  • Sep 2006 - Jan 2009

  • Major role of pre-and-post-sales systems support and consultancy • Managed local government and corporate projects, and overseas implementation • Worked closely with various departments, project teams to meet customer requirements • Involved actively in developing sales plans and strategies with sales team • Strengthened customer relationship and enhanced customer satisfaction • Major role of pre-and-post-sales systems support and consultancy • Managed local government and corporate projects, and overseas implementation • Worked closely with various departments, project teams to meet customer requirements • Involved actively in developing sales plans and strategies with sales team • Strengthened customer relationship and enhanced customer satisfaction



Océ Singapore Pte Ltd

• Systems Consultant

  • Aug 2001 - Aug 2006

  • Major focus on supporting high-speed production printing systems, for AP region • Responsible for technical support of software products through product End-of-Support • Responsible for distributors pre-sales systems support and consultancy • Responsible for training on software products know-how, new product introduction • Assisted distributors to ensure smooth implementation of production roll-out • Major focus on supporting high-speed production printing systems, for AP region • Responsible for technical support of software products through product End-of-Support • Responsible for distributors pre-sales systems support and consultancy • Responsible for training on software products know-how, new product introduction • Assisted distributors to ensure smooth implementation of production roll-out