Ethan Henderson

Help Desk Associate at Genesys IT Solutions Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Belmont, Ontario, Canada, CA

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Bio

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Credentials

  • 3CX Basic
    3CX
    Jun, 2023
    - Nov, 2024
  • Cloud Sales Fundamentals
    Acronis
    Jun, 2023
    - Nov, 2024
  • Cloud Tech Fundamentals
    Acronis
    Jun, 2023
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Associate
      • Nov 2022 - Present

    • Canada
    • Environmental Services
    • 1 - 100 Employee
    • Network Refurbishing Technician
      • May 2022 - Nov 2022

      - Basic experience developing reports with iReport for various inventory systems. - Aided with merging multiple databases into a custom built PHP based inventory system. - Examined hardware for issues and possible repurpose or electronic recycling. - Installed multiple operating systems such as: Windows, Linux, FortiOS - Factory reset various switches from popular brands ex: Cisco, HP, Fortinet, D-Link - Analyzed, documented each unit type and model that has been refurbished. - Inspected all electronic waste for possibility of reused and/or resell. - Secure digital sanitization of storage devices using Active Kill Disk and other physical methods. Show less

Education

  • Fanshawe College
    Certificate Program Computer Systems Technician, Information Technology
    2020 - 2022
  • East Elgin Secondary School
    Ontario Secondary School Diploma (OSSD), Health and Wellness Special High Skills Major(SHSM), 12
    2016 - 2020

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