Experience

RectorSeal

• United States
• Manufacturing
• 100 - 200 Employee

• Sr. Customer Service & Order Operations Manager

  • Oct 2018 - Present

  Proactively build and improve on customer relationships. Bring about automation and innovative efficiencies to the processing of $500M+ in orders annually. Create an open and honest team environment, encouraging thought-share and process improvement. Proactively build and improve on customer relationships. Bring about automation and innovative efficiencies to the processing of $500M+ in orders annually. Create an open and honest team environment, encouraging thought-share and process improvement.



DNV

• Norway
• Public Safety
• 700 & Above Employee

• Project Manager -Lumina

  • Nov 2016 - Oct 2018

  Leading regional release and roll-out of Lumina Performance software for USA market and all enterprise/key clients included.

• Business Development- Aerospace and Automotive

  • Jul 2015 - Oct 2018

  Developing and executing sales training programs and providing "super user" support for SalesForce CRM.Project Manager for Region North America Lumina software implementation.Establishing and managing a network of customers and prospects for management system certification.



Everest Management Inc.

• Advertising Services

• Director of Sales Operations

  • Feb 2014 - Jun 2015

  Manage market production, generate new clientele, oversee scheduling, recruiting, and training for staff. Create and nurture relationships with external managers within the industry for access to their clientele. Direct social media marketing and all SEO activities for organization. Management and mentorship of associated business partners. Manage market production, generate new clientele, oversee scheduling, recruiting, and training for staff. Create and nurture relationships with external managers within the industry for access to their clientele. Direct social media marketing and all SEO activities for organization. Management and mentorship of associated business partners.



Sky Blue Management

• Tulsa, Oklahoma

• Assistant Manager

  • Aug 2013 - Feb 2014



Texas State University

• United States
• Higher Education
• 700 & Above Employee

• Full Time Business Student

  • Aug 2010 - Dec 2012

  Studying marketing and sales techniques. Creating marketing plans, SWOT analysis, and presentations. Studying marketing and sales techniques. Creating marketing plans, SWOT analysis, and presentations.



PetRelocation

• United States
• Travel Arrangements
• 1 - 100 Employee

• Pet Relocation Qualifier- Internship

  • Jun 2012 - Nov 2012

  Engage potential clients and customers in order to further designate the level of service that they need to be offered by our company. Help with general import/export requirement questions and any other customer service concerns. Engage potential clients and customers in order to further designate the level of service that they need to be offered by our company. Help with general import/export requirement questions and any other customer service concerns.



Wood

• United Kingdom
• Professional Services
• 700 & Above Employee

• Roustabout

  • Apr 2011 - Aug 2011