Experience

Progress Residential®

• United States
• Real Estate
• 700 & Above Employee

• Customer Service Representative

  • May 2022 - Present

  Answering incoming calls from customers and providing assistance with any questions or concerns they have. Responsible for opening cases as needed to address customer issues. Answering incoming calls from customers and providing assistance with any questions or concerns they have. Responsible for opening cases as needed to address customer issues.



GameStop

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Nov 2021 - Jan 2022

  Stocked shelves with merchandise and assisted customers by answering their questions and providing product recommendations. Received gift card for the most sales assistance during Black Friday. Stocked shelves with merchandise and assisted customers by answering their questions and providing product recommendations. Received gift card for the most sales assistance during Black Friday.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Order Picker

  • Jul 2021 - Oct 2021

  Responsible for picking orders and reporting them into the computer. Responsible for picking orders and reporting them into the computer.



Valley Beverage

• Piedmont, South Carolina, United States

• Driver

  • Jan 2019 - Feb 2020

  Moved and delivered products (water, coffee, and tea) to customers, demonstrated excellent time management and customer service skills, and maintained clean driving record. Moved and delivered products (water, coffee, and tea) to customers, demonstrated excellent time management and customer service skills, and maintained clean driving record.



Walgreens Distribution Center

• Anderson, South Carolina, United States

• Lead Captain

  • Jun 2017 - Dec 2018

  Reported production numbers and set daily goals for Walgreens Distribution, worked in automated storage and retrieval system (ASRS) department, picked product, packed products in totes, ensured accuracy, and shipped fulfilled orders. Certified through Walgreens to operate forklifts. Reported production numbers and set daily goals for Walgreens Distribution, worked in automated storage and retrieval system (ASRS) department, picked product, packed products in totes, ensured accuracy, and shipped fulfilled orders. Certified through Walgreens to operate forklifts.



BI-LO

• Retail Groceries
• 700 & Above Employee

• Cashier

  • Feb 2017 - May 2017

  Rang up customer purchases, handled cash and card transactions, and bagged items for customers. Demonstrated excellent customer service skills. Responsible for drawer count at the end of shift. Rang up customer purchases, handled cash and card transactions, and bagged items for customers. Demonstrated excellent customer service skills. Responsible for drawer count at the end of shift.