Ticket Sales Representative

• Jan 2023 - Present

Director of Soccer Operations

• Jul 2021 - Sep 2022

-Provided operational support relating to court and turf rentals and other events inclusive of all sports related activities -Provided direct leadership to the soccer programs. Provided help to both the basketball and volleyball programs designed to meet the needs of the community. Led growth and development of the 2021 soccer program. -Resolved client concerns with speed, care, and accuracy resulting in increased customer satisfaction. -Communicated effectively with staff, program participants and families to ensure a positive sport experience.

Sports Operations Assistant

• Dec 2020 - Jun 2021

-Collected statistics and created excel sheets for records and accolades of Nichols College teams and athletes. -Consulted with officiating teams to discuss violations and problems associated with play, coordinated the responses, and implemented resolutions. -Calculated athlete, team and league statistics on a rolling basis during games. -Collected statistics and created excel sheets for records and accolades of Nichols College teams and athletes. -Consulted with officiating teams to discuss violations and problems associated with play, coordinated the responses, and implemented resolutions. -Calculated athlete, team and league statistics on a rolling basis during games.

Ticket Sales Representative

• Sep 2019 - Jan 2020

-Utilized professional sales techniques to communicate with clients. -Assisted in product placement and visual merchandising, maintaining attractive and inviting experience. -Developed and delivered sales presentations to convey product benefits. -Utilized professional sales techniques to communicate with clients. -Assisted in product placement and visual merchandising, maintaining attractive and inviting experience. -Developed and delivered sales presentations to convey product benefits.

Community Youth Sports Lead

• Mar 2018 - Oct 2019

-Provided clear instruction to activity and program participants in support of a safe and fun youth sports experience. -Kept athletic and game equipment and facilities organized and well maintained. -Provided one-on-one mentoring to youth participants in need of extra support. -Provided clear instruction to activity and program participants in support of a safe and fun youth sports experience. -Kept athletic and game equipment and facilities organized and well maintained. -Provided one-on-one mentoring to youth participants in need of extra support.