Experience

AaGlobal

• United Kingdom
• Translation and Localization
• 1 - 100 Employee

• Interpreting Coordinator

  • Jun 2021 - Present

  Dealing with interpreters, clients and business partners via phone, text and email. Organising data in Microsoft Excel, Word and Outlook. Managing interpreter and client schedules. Evaluating interpreter skills set and appointing to suitable assignments, General office tasks, such as printing, shredding, note keeping and organising. Exchanging feedback on working progress with management. Dealing with interpreters, clients and business partners via phone, text and email. Organising data in Microsoft Excel, Word and Outlook. Managing interpreter and client schedules. Evaluating interpreter skills set and appointing to suitable assignments, General office tasks, such as printing, shredding, note keeping and organising. Exchanging feedback on working progress with management.



ResQ

• Outsourcing/Offshoring
• 200 - 300 Employee

• Telesales Agent

  • Jan 2021 - Jun 2021

  Communicating with customers. Making outbound and taking inbound calls. Completing general administrative tasks, such as updating customer details, processing sales, scheduling calls etc. General sales tasks, such as establishing customer interests and needs, building rapport, complying with sales regulations etc. Meeting deadlines and keeping to sales targets. Communicating with customers. Making outbound and taking inbound calls. Completing general administrative tasks, such as updating customer details, processing sales, scheduling calls etc. General sales tasks, such as establishing customer interests and needs, building rapport, complying with sales regulations etc. Meeting deadlines and keeping to sales targets.



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail Assistant

  • May 2018 - Jan 2021

  Communicating with customers and colleagues in a welcoming and inviting manner. Working at the Customer Service desk and till points combining mathematical skills with high quality customer care. Trained as a supervisor (key holder), working in a leadership position as well as part of the team both on and off the shop floor. Frequent employment of outstanding time management while meeting deadlines, as well as a well-established skill set of retail and sales. Communicating with customers and colleagues in a welcoming and inviting manner. Working at the Customer Service desk and till points combining mathematical skills with high quality customer care. Trained as a supervisor (key holder), working in a leadership position as well as part of the team both on and off the shop floor. Frequent employment of outstanding time management while meeting deadlines, as well as a well-established skill set of retail and sales.



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail Assistant

  • Oct 2015 - May 2016

• Retail Assistant

  • Jun 2014 - Sep 2015