Experience

Awesome Shoes

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Experience Associate

  • Aug 2020 - Present

  Responding to customer tickets, complaints and reviews Editing product images with Orbitvu and Affinity Photo, completing product attributes Following up on delivery issues, filing claims Preparing weekly marketing emails, social media posts Responding to customer tickets, complaints and reviews Editing product images with Orbitvu and Affinity Photo, completing product attributes Following up on delivery issues, filing claims Preparing weekly marketing emails, social media posts



Picturehouse Cinemas Ltd

• United Kingdom
• Movies, Videos, and Sound
• 1 - 100 Employee

• Customer Service Assistant

  • Jun 2019 - Dec 2019

  Retail, bar and ticket sales Providing information and help to customers Retail, bar and ticket sales Providing information and help to customers



Comscore, Inc.

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Client Operations Executive

  • Sep 2018 - Jul 2019

  Collecting missing sales figures from cinemas, trouble-shooting Sending reports to clients Being a point of contact for exhibitors and distributors Managing data on assigned territories Collecting missing sales figures from cinemas, trouble-shooting Sending reports to clients Being a point of contact for exhibitors and distributors Managing data on assigned territories



RACHEL RILEY LIMITED

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Wholesale and E-Commerce Admin Assistant

  • Apr 2017 - Aug 2018

  Processing wholesale orders Customer support Invoicing, following up on payments Online merchandising, preparing CSV web feeds Providing sales reports and general admin for managers Processing wholesale orders Customer support Invoicing, following up on payments Online merchandising, preparing CSV web feeds Providing sales reports and general admin for managers



The Melita

• United States
• Religious Institutions

• Hotel Receptionist

  • Oct 2016 - Feb 2017

  Managing bookings, check-ins and check-outs Helping with guest enquiries Managing bookings, check-ins and check-outs Helping with guest enquiries



Empire Cinemas

• United Kingdom
• Entertainment Providers
• 100 - 200 Employee

• Customer Service Assistant

  • May 2015 - Sep 2016

  Retail and ticket sales Carrying out scheduled health and safety checks Retail and ticket sales Carrying out scheduled health and safety checks



MKBC Ltd.

• Accounts Assistant

  • Feb 2013 - Jul 2014

  Overall bookkeeping Preparing tax returns Reconciling general ledger accounts Preparing balance sheets, profit and loss accounts for annual reports Overall bookkeeping Preparing tax returns Reconciling general ledger accounts Preparing balance sheets, profit and loss accounts for annual reports